Operating Guide

10
Copyright © 2020. All rights reserved • 95 North Oak Street • Kendallville, IN 46755
TROUBLESHOOTING
PROBLEM CHECK FOR: SOLUTION
A. Motor Will NOT
Start
Improper or loose wiring connections;
open switches or relays; tripped circuit
breakers, GFCI’s, or blown fuses.
Check all connections, circuit breakers,
and fuses. Reset tripped breakers or
replace blown fuses
Check rotation of motor shaft Remove any obstructions.
Properly working timer. Bypass timer if necessary.
B. Motor Shuts OFF
Low voltage at motor or power drop
(frequently caused by undersized wiring
or extension cord use.)
Contact qualied professional to check
that the wiring gauge is heavy enough.
**NOTE: Your Star Pump motor is equipped with an “automatic thermal overload protector.” The motor will
automatically shut o󰀨 if power supply drops before heat damage can build up causing windings to burn out.
The “thermal overload protector” will allow the motor to automatically restart once the motor has cooled. It
will continue to cut On/O󰀨 until the problem is corrected. Be sure to correct cause of overheating.
C. Motor Hums, But
Does NOT Start
Impeller jammed with debris. Have a qualied repair professional open
the pump and remove the debris.
D. Pump Won’t Prime
Empty pump/strainer housing. Make sure pump/strainer housing is lled
with water and cover O-Ring is clean.
Ensure O-Ring is properly seated in the
cover O-Ring groove. Ensure O-Ring
is lubricated and that strainer cover is
locked rmly in position.
Loose connections on suction side. Tighten pipe/union connections.
Leaking O-Ring or packing glands on
valves. Strainer basket or skimmer
loaded with debris.
Remove strainer housing cover or
skimmer cover, clean basket, and rell
strainer housing with water. Tighten
cover.
Suction side clogged. Contact a qualied repair professional.
STORING PUMP FOR WINTERIZATION
To avoid dangerous or fatal electrical shock hazard, turn OFF power to
motor before draining pump. Failure to disconnect power may result in
serious personal injury or death.
1. Drain water level below all inlets to the pool.
2. Remove drain plugs from bottom of strainer body, and remove strainer cover from
strainer housing.
3. Disconnect pump from mounting pad, wiring system (after power has been turned OFF),
and piping system.
4. Once the water is emptied from the pump, re-install the strainer cover and drain plugs. Store pump in a dry
area.