Installation and Operation Data Installation and Operation Manual Jandy® Heat Pumps Model AE-Ti DANGER RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. The electrical supply to this product must be installed by a licensed or certified electrician in accordance with the National Electrical Code and applicable local codes and ordinances.
Page 1 Table of Contents Section 1. General Information ..................2 Section 5. Continued 1.1 Introduction.................................................. 2 1.2 Consumer Information and Safety............... 2 1.2.1 Spa/Hot Tub Safety Rules..................... 2 1.2.2 Swimming Pool Energy Saving Tips ..... 3 1.3 Warranty ...................................................... 3 1.4 Codes and Standards.................................. 3 1.5 Technical Assistance ..................................
Page 2 Section 1. General Information 1.1 Introduction This manual provides installation and operation instructions for the Jandy AE-Ti models of Heat Pumps. Read these installation and operation instructions completely before proceeding with the installation. Consult Jandy with any questions regarding this equipment. To obtain additional copies of this manual contact us at 707-776-8200 ext. 237. The following is the address information for Jandy: 2735 NW 63rd Court.
Page 3 5. Persons with a medical history of heart disease, diabetes, circulatory or blood pressure problems should consult their physician before using a hot tub or spa. 6. Persons taking any medication which induces drowsiness (e.g., tranquilizers, antihistamines, or anticoagulants) should not use spas or hot tubs. 7. Carefully monitor the water temperature of your pool in the summertime. You can reduce heat pump usage due to warmer air temperatures. 3.
Page 4 the absence of local codes, refer to the latest edition of the National Electric Code (NEC) in the United States and the Canadian Electric Code (CEC) in Canada for installation. 1.5 Technical Assistance Consult Jandy Technical Support Department or your local Jandy dealer with any questions or problems involving the specifications, installation, and operation of your Jandy equipment.
Page 5 ��� ��� � � � � ���� Figure 1. ������ ����� ����� ���� ���� ���� ���� ���������� �� � ��� ��� ��� 2. Appropriate site location and clearances. 3. Sufficient air ventilation. 4. Proper electrical wiring. 5. Adequate water flow. This manual provides the information needed to meet these requirements. Review all application and installation procedures completely before continuing the installation. Location Requirements 2.2.
Page 6 Table 1. Heat Pump Clearances Side of Heat pump Front Rear Left Right Top Minimum Clearances for Operation Inches Centimeters 6 15 6 15 6 15 6 15 60 150 Recommended Clearances for Serviceability Inches Centimeters 24 60 12 30 12 30 12 30 60 150 Ce chauffe-piscine doit être installé á au moins 5 pieds (1.52m) de la paroi interne de la piscine à moins d’être isolé de la piscine par une clôture, un mur ou autre barrière permanente. 2.2.
Page 7 Note: Bolts and bolt anchors are not included with the heat pump. The installer must provide 1/4” x 1-3/8” stainless steel anchor bolts and the appropriate size concrete anchor to mount the clamp to the equipment pad. 6. Drill a hole in the cement using a masonry drill bit, with a diameter as determined by the concrete anchor, at each of the marks on the equipment pad. The hole should be approximately 1-1/2” deep. 3.
Page 8 and following diagrams can affect the operation of the heat pump’s water pressure switch. Location of the heat pump above or below the pool water surface can also affect operation of the switch. In general, the pressure switch can be adjusted to accommodate this effect if the heat pump water connections are no more than six feet below the pool water surface or no more than 15 feet above it. See instructions for pressure switch adjustment (Section 5.
Page 9 HEATER POOL RETURN HEAT PUMP CHECK VALVE SPA MAKE-UP FROM SOLAR CHECK VALVE POOL INTAKE SPA RETURN TO SOLAR FILTER POOL DRAIN FILTER PUMP SPA DRAIN SPA INTAKE Figure 5.
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Page 12 1. Be sure the power to the circuit for the heat pump is turned off 4.4 2. Remove the 5 screws that attach the service/access panel to the heat pump unit (see Figure 12 on page 15). 3. Electrical supply lines must be run through watertight conduit. Run the wires and conduit from the power source and connect them to the conduit connection labeled “High Voltage Connection” on the right side of the heat pump. See Figure 12 for connection location.
Page 13 -HEAT Figure 10.
-HEAT Page 14 Figure 11.
Page 15 ������������������� ��� ���� ����� �������� ����� ������������������� ������������������� ��� ���� ������� ����� SERVICE ACCESS PANEL (5 SCREWS) ������������������� ��� ��� ������� ����� Figure 12. AE-Ti Heat Pump Front View Section 5. Operation CAUTION Do not use this heat pump if any part has been under water. Immediately call a qualified service technician to inspect the heater and replace any part of the control system which has been under water.
Page 16 Figure 13. 5.2.1 Main Control Panel Off/On Button When the control panel is turned off, the screen displays CONTROL IS OFF and the Off/On LED indicator is not lit. Press Off/On to turn on the control panel. The LED will light and the display will read PLEASE SELECT POOL OR SPA. 5.2.2 Pool Mode - (Normal Heat) To enable the pool mode, press POOL. The LED indicator will light and the unit will display POOL TEMPERATURE SET-POINT = XX° for 5 seconds.
Page 17 the control will operate in the mode it was in when the keypad lockout occurred. If any button is pressed when the keypad is in lockout mode, the unit will display SYSTEM LOCKED for 5 seconds. To unlock the keypad, press and hold the POOL, SPA, and Heat/Cool buttons for 6 seconds. The unit will display SYSTEM UNLOCKED. 5.2.6 Feature Lockout To lockout all features except the On/Off, POOL and SPA buttons in any operating mode, press and hold the Time/Auto, Heat/Cool and Down buttons for 6 seconds.
Page 18 3. Repeatedly press and release the SPA button until the display momentarily reads SETTING 05. The control panel will then display AQUASWITCH DISABLED. 2. Select POOL or SPA. The heat pump control panel will display the current pool or spa temperature setting. Adjust the temperature set point up or down as desired. 4. Press the Up arrow button one time to enable remote control of the unit. The control panel will then display AQUASWITCH ENABLED. 3. 5.
Page 19 (1.83 m) below the pool surface. Consult your local Jandy representative for recommendations. On some installations, the piping from the heat pump to the pool is very short. The back pressure could be too low to trigger the pressure switch. If this happens, it may be necessary to install a directional fitting or elbows where the return line enters the pool. This will increase back pressure enough for the heat pump to operate properly.
Page 20 NOTE For spas, it is also necessary to perform water changes in addition to chemical treatment. It is recommended to change the spa water every 60 days for light usage and every 30 days if usage is heavy. 6.2 Winterizing CAUTION Failure to winterize could cause damage to the heat pump and will void the warranty. ATTENTION La garantie sera annulée si l’appareil n’est pas hivernisé convenablement.
Page 21 3. Do not use this heat pump if any part has been under water. Immediately call a qualified professional technician to inspect the heat pump and replace any part of the control system which has been submerged. The heat pump will produce condensation (water) while in operation. The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running. The condensation will increase as the outdoor air humidity level increases.
Page 22 The hot gas enters the heat exchanger where the water extracts the heat. The pump pulls in cool pool water, which in turn converts the hot gas back into a liquid refrigerant and starts the cycle over again. NOTE The maximum heat output and efficiency of a heat pump is dependent upon the quality and performance of the major components used. As equally important are the environmental conditions (for example, air temperature, humidity, water temperature, and wind). 7.
Page 23 Section 8. Troubleshooting 8.1 Troubleshooting Guide SYMPTOM CORRECTIVE ACTION Heat pump will not start, no control board display. Breaker or fuse may be tripped. Reset breaker or check fuse. If heat pump still does not run, call for service. Heat pump will not start, control board display working. Heat pump may be in delay count down of 5 minutes Make sure control board thermostat is calling for heater to come on (check setting on thermostat and temperature reading.
Page 24 8.2 Diagnostics In the event a pressure switch opens or another fault condition occurs, the LCD screen will display Diagnostic Condition LOW H2O FLOW the fault until the problem has been resolved. Please refer to the following table for the list of diagnostic conditions. Description Low or restricted water flow through the heat pump. The external bypass valve is in the wrong position, or the water flow switch has malfunctioned.
Page 25 Diagnostic Condition LOW WATER TEMPERATURE Description When the POOL or SPA temperature chills to 50°F or below there could be safety risks for anyone in the water. The water sensor will read this temperature and the control will shut off the chiller. The LCD display will show LOW H2O on the top line and TEMPERATURE on the bottom line for the duration of the fault condition. This feature also remains active when the control calls for chill through a remote thermostat.
Page 26 Section 9. Replacement Parts 9.1 Ordering Information To order or purchase parts for the AE-Ti models of heat pumps, contact your nearest Jandy dealer or distributor. See the Jandy web site at www.jandy.com 9.2 for the nearest service center. If they cannot supply you with what you need, contact Jandy Customer Service Department at P.O. Box 6000, Petaluma, California, 94954, Telephone (707) 776-8200 extension 245. Jandy AE-Ti Heat Pumps Parts List Key No. Description Model No.
Page 27 9.
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