Warranty

Before submitting your Zmodo Product for warranty service, you should make a
separate backup copy of the contents of its storage media, remove all personal
information and disable all security passwords. The contents of your Zmodo
Product's storage media may be erased, replaced and / or reformatted in the
course of service.
Following warranty service, your Zmodo Product or a replacement product will be
returned to you as your Zmodo Product was configured when originally sold,
subject to applicable updates. Zmodo may install system software updates as
part of warranty service that will prevent the Zmodo Product from reverting to an
earlier version of the system software. Third party applications installed on the
Zmodo Product may not be compatible or work with the Zmodo Product as a
result of the system software update. You will be responsible for reinstalling all
other software programs, data, and information. Recovery and reinstallation of
other software programs, data and information are not covered under this
warranty.
You may seek service in a country that is not the country of purchase, in such a
case you will comply with all applicable import and export laws and regulations
and be responsible for all customs duties, V.A.T. and other associated taxes and
charges.
Important: Do not open the Zmodo Product unless the User Manual describes
how it is designed for opening. Opening the Zmodo Product may cause damage
that is not covered by this warranty.
WHAT WILL ZMODO DO IN THE EVENT OF A WARRANTY
CLAIM?
If you submit a valid claim under this warranty, Zmodo will, at its option:
(i) repair the Zmodo Product using new or previously used parts that are
equivalent to new in performance and reliability, or
(ii) replace the Zmodo Product with a product that is at least functionally
equivalent to the Zmodo Product and is formed from new and/or previously used
parts that are equivalent to new in performance and reliability.
A replacement part or product or a repaired Zmodo Product assumes the
remaining warranty of the original Zmodo Product or ninety (90) days from the
date of replacement or repair, whichever provides longer coverage for you.
HOW TO OBTAIN WARRANTY SERVICE?