1 Before using this product... ......................................... 1.1 1.1 Understanding the manual .............................................................................................. 1.1 How this manual is organized .............................................................................................. 1.1 Manual Conventions ................................................................................................................ 1.2 1.
Event Management.................................................................................................................4.13 4.2 Camera Controls ................................................................................................................4.18 Image Setting ............................................................................................................................4.18 Zoom .............................................................................
1 Before using this product... 1.1 Understanding the manual How this manual is organized This manual is specifically organized to provide comprehensive instructions for full setup and basic operation of your NVR when read front-to-back. The contents of the manual are conveniently organized for quick reference after you have read through the entire manual. For further instructions, please visit our knowledge base at http://kb.zmodo.com/ or our website at http://www.zmodo.com/support-software.
• Chapter 4 Using the NVR The NVR's full features can be utilized through the new and revolutionary user-friendly menu system. This chapter covers detailed instruction on the functions and navigation of each menu element, use of the camera control interface, live remote-viewing setup, and firmware update procedures for the NVR and IP cameras. Refer to this chapter for specific instructions for advanced functions of the NVR.
1.2 Safety Precautions Please read and follow these instructions for your safety while operating and setting up the equipment. • • • • • • • • • • • Use only the provided power adapter to power the NVR. Do not insert any objects into the NVR case or openings. Do not place heavy objects on top of the NVR. Keep the NVR surfaces clean and dry. Do not operate in wet or dusty environments. Keep the NVR away from all fluids. Operate and keep the NVR in temperatures between -10°C~50°C.
2 Product Introduction 2.1 Product Overview This Zmodo NVR system is specially designed to safeguard your home or business by providing cutting-edge video surveillance and monitoring. With a 2.8mm wide-angle lens and full 720p high definition video, the security cameras are able to monitor more space in greater detail. The 24 infrared LEDs eliminate low light problems, capturing HD videos from up to 80ft away.
2.2 Technical Specifications NVR (ZP-NE14-S) Video Input / Output IP Video Input 4 Channel VGA Output 1 channel Recording Resolution 720P Compression H.264 Record Rate 100fps Multi screen Display 1024x768@60Hz, 1280x1024@60Hz Record Mode Constant / Alarm Triggered / Motion Detect Playback Options Fast forward / Rewind / Slow motion Hard Disk Drive Interface Type 1 SATA (3.
IP Camera (ZP-IBT15-S) Camera Image Sensor Minimum Illumination Shutter Speed Lens Viewing Angle Night-Vision Compression Standard Video Compression Bit Rate Dual Stream Image Image Resolution Frame Rate White Balance Backlight Balance Image Setting Options Network Alarm Trigger Alarm Response Network Protocols ONVIF Wireless Security Interface Communication Interface General User Management Weather proof WDR Operating Temperature Color / Material Power Supply Power Consumption IR Distance Dimensions Weigh
2.3 Package Contents Before proceeding with any setup procedures, please make sure that your package includes the following contents: Product Introduction 2.
• • • • • • • • • • • (4) 720P Bullet IP Network Cameras (ZP-IBT15-S) 4-Channel Security NVR (ZP-NE14-S) (2) 15m (50ft) Camera sPoE Cables (2) 25m (80ft) Camera sPoE Cables 1m (3ft) CAT5e Network Cable USB Mouse IR Remote Control & AAA batteries 19V 3A Power Adapter Quick Installation Guide (4) Wall Mount Screw Packets 1TB HDD Pre-Installed* *Included only in systems purchased specifically with an included HDD. Product Introduction 2.
2.4 Getting Familiar with your NVR Main Functions & Features Live Remote Viewing Access your NVR remotely from anywhere in the world on your Android or iOS mobile device. Intelligent Recording Mode Intelligent recording identifies surveillance footage triggered by critical events such as motion detection and alarm triggering and optimizes storage by increasing recording quality when a critical event occurs.
Front Panel Rear Panel Product Introduction 2.
Mouse Product Introduction 2.
3 First-time Setup 3.1 NVR Installation HDD Installation IMPORTANT: Your system will not be preinstalled with a hard disk drive (HDD) unless the system was specifically purchased with an included HDD. You may install a SATA HDD between 250GB and 2TB of storage after receiving your system. We recommend Western Digital Caviar Green AV-GP hard drives or Seagate Pipeline hard drives that are specifically engineered for use in security camera environments.
1. Make sure your NVR is unplugged from its power source and slide the top panel off of the NVR. 2. Connect the SATA power and data cables from the NVR to the corresponding ports on your HDD (as shown): First-time Setup 3.
3. Once connected, place the HDD into the NVR with the cables placed as shown. 4. Holding the hard drive and the NVR, gently turn it over and line up the holes on the hard drive with the holes on the NVR. Using a Phillips screwdriver, screw the provided screws into the holes. First-time Setup 3.
5. Slide the NVR panel back on and locate the 5 black Phillips screws (found in kit). Apply the screws in the three holes on the back panel, and the two holes on the sides. 6. When you power on your system, you will see a popup asking you to format your HDD. Press [OK] and wait 5-10 minutes. NOTE: If you do not see this popup, please manually format your HDD by going to the Disk Drive Info page (for more instructions, please refer to 4.1 Main Menu Detailed). First-time Setup 3.
7. The system will begin formatting the HDD, and will automatically reboot once the formatting is complete. Connecting your NVR 1. Connect your IP cameras directly to the system with the provided PoE cables as shown. Please refer to 3.2 Camera Installation for specific instructions. 2. Connect your display to the VGA input on the system as shown. 3. Connect your system to a nearby power outlet with the provided power adapter as shown. 4. Connect your USB mouse to the corresponding input as shown. 5.
Connecting an External Alarm NOTE: A large portion of the installation of an alarm will vary based on the type of alarm. Because of this, the following instructions are not comprehensive, and will have to be supplemented by specific instructions for your desired external alarms/systems. Please refer to our knowledge base (http://kb.zmodo.com/) for more information. Prior to installation, please locate the alarm input and output ports on the back panel of your NVR.
3. Power on and login to your NVR using the default user 'admin' and the default password '111111'. Once you have logged in, your system will attempt to add your cameras automatically. Please wait 3-5 minutes for this process to complete. If your system has not automatically added the cameras, proceed to step 4 for manual setup. 4. Access the main menu [ ] by moving your cursor to the bottom left of your screen. When the main menu appears, select and open the [Device Management]. First-time Setup 3.
5. Click the [Add Device] option on the left, then click [Auto Add] to automatically search for IP cameras. Please wait 3-5 minutes for the system to automatically add all of the cameras. 6. Once you see a live video stream, your setup is complete! If you were unable to perform any of the steps, please refer to 5.1 Troubleshooting in the user manual. First-time Setup 3.
Mounting the Camera IMPORTANT: Please complete the instructions for "Connecting the cameras to the NVR" prior to mounting your cameras. The following steps provide instructions to mount the camera on a drywall. You will need: 1) IP camera 2) Mounting bracket (provided) 3) 3 screws with 3 anchor screws (provided) 4) Power drill (not provided) 1. Choose a location. Find a suitable location to mount your IP camera. 2. Mark screw locations.
3.3 NVR First-Time Startup Power on your NVR and double-click anywhere on the screen. On the login screen, a Startup Wizard will appear to help you quickly setup your NVR. Please follow the on-screen instructions to quickly and easily configure basic settings on your NVR. First-time Setup 3.
Startup Guide Explained Network Time Protocol: When enabled, the NVR system will automatically set the date and time settings through the internet connection. If you do not enable this, you will need to manually input the date and time in the corresponding forms. Name, phone, email: This information is added to the default administrator account of your NVR system. First-time Setup 3.
3.4 Home Screen Introduction The home screen is the main screen of your NVR, displaying the live-video stream from the connected cameras. There are several viewing options available locally on your NVR. By default it will be set to the quad-screen view with the live-video streams from all four camera feeds. To access the new quick-menu, move your cursor to the bottom of the screen using your mouse or press the menu button on your remote. First-time Setup 3.
The quick-menu includes the following options: Main Menu Use the main menu to access all of the full features of the NVR. Refer to 4.1 Main Menu Detailed for more information and specific instructions. New Notification When your NVR has an update or an urgent message (i.e. missing HDD, motion detection, alarm triggering, etc.) a notification will appear in your quick-menu. Click on the new notification icon to view more details.
4 Using the NVR 4.1 Main Menu Detailed Use the main menu to access all of the full features of the NVR. The following chapter will explain how to navigate and perform the features through the menu. General Settings Use the General Settings menu to manage accounts, change the date & time, change the live-video streaming options and settings, view the system events log, view hard disk information, view and upgrade your firmware and restore your device to factory settings.
The system can support up to 16 accounts, with two different account types: Administrator: Has full access to all features of the NVR and full permission to change all settings. Operator: Can only view the live-video stream. Managing your user accounts by simply highlighting a user account from the menu and selecting a function to perform. Date & Language Use this menu to change the date & time settings and the language settings of your NVR.
Display Settings The NVR offers several options to best customize the content displayed on the home-screen of your NVR. Channel Select a channel display to customize. Each channel can display a specific channel name and the current time. IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost. Channel Name You may set a name to describe the camera feed on your NVR.
System Log The NVR will provide notifications when certain events occur. Such events could be, but are not limited to: a missing hard drive or hard drive failure, activated motion sensors, activated alarms, etc. Use this menu to review the system log of all event notifications. Series Numbers the events in sequence Type Describes the type of notification (Alarm / System) Start Time The time when the event occurred. Event Gives detailed description of the notification, e.g.
Disk Drive Info This menu allows you to review important HDD information, format HDD's and change it's settings. Hard Disk Drive Full Defines how the NVR will behave when the HDD is full. When the HDD has reached its storage capacity, the NVR will either stop recording or overwrite the older playback files. The overwrite feature is generally recommended. Refresh Update the HDD information shown on the page. Total Space The total available storage space on the HDD in the NVR.
System Settings Use this menu to view and change basic settings and information of the NVR. From this menu, you may enable the startup guide, change the display resolution, view system information, upgrade the NVR firmware and reset the system to factory default settings. Startup Guide Check this box to enable the startup guide to appear (refer to 3.3 NVR First-time Startup). The startup guide will appear the next time the system is powered on.
Help&FAQ Zmodo offers comprehensive support for our users. This page provides links to some of our resources that will help guide you to a maximal experience of our products. Using the NVR 4.
Device Management Use the Device Management menu to manage the IP cameras connected to the NVR. Add Device Search and Add All Devices Automatically Check this box to enable the automatic search and add functions of the NVR. If there are empty channels, the NVR will automatically search and add nearby cameras. Please wait 3-5 minutes for this process to be completed. Search for Devices Select to search for devices with the same protocol.
Adding a device: You will have four options different methods to add a device: 1) The system will automatically search for and add devices if you leave the [Search and Add All Devices Automatically] option selected. 2) Prompt the system to automatically search for and add devices by selecting [Auto Add]. 3) Press [Search for Devices] to open a list of available cameras and manually select the desired cameras to add to the system.
Network Transmission Stream Changes the video streaming settings for devices that are connected to the NVR remotely (devices that are connected through 3G/4G or a different internet connection than the NVR). Video Quality Change the overall quality of the video. Increasing the quality also increases the bandwidth used. Frame Rate (FPS) This changes the number of pictures (frames) per second that make up the video stream.
Network Settings Basic Settings Selecting DHCP will allow the NVR to manually configure the IP address and network parameters. The settings on this page enable access to the NVR over the internet. Unless you are an advanced user, we do not recommend that you change these settings. These definitions are not sufficient for manual networking and configuration. Web Port This designates the port used when accessing the NVR through a web browser.
DDNS NOTE: For advanced users only. Router port-forwarding is required. Use this page to set up a DDNS (Dynamic DNS Server) for remote surveillance, please refer to the knowledge base for full instructions. UPNP UPNP (Universal Plug and Play) is a protocol used to establish network connectivity and interaction between devices. Enabling this feature will allow easier network connectivity. Using the NVR 4.
NOTE: The UPNP settings for the device are not the same as the UPNP settings on your router and do not pose the same security risks. NOTE*: For advanced users only. We do not recommend that you change any settings under this page without prior networking knowledge. Event Management This NVR system is specialized for 24/7 continuous recording, and will automatically mark recordings that are triggered by "critical events" (motion detection and alarms) in the playback menu.
quality. During stationary scenes, the NVR will record at a lower framerate to optimize storage capacity. Motion Detection This NVR supports advanced motion detection features for bolstered security. Please follow the following instructions in order to properly configure and setup the motion detection functions. IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost. 1. Choose a channel to edit.
b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost. 3. Select the motion detection area. Using the motion detection grid, define a motion detection area by left-clicking on a square. Click-and-drag to toggle large areas. You may adjust the sensitivity of the motion detection with the [Sensitivity] drop-down menu. 4. Define how the system responds when motion is detected.
External Alarm The NVR supports up to four external alarm inputs and one external alarm output. External alarm inputs may include, but are not limited to motion detectors, trip wires, door sensors, etc. External alarm outputs may include, but are not limited to sirens, visual alarms, silent alarms, etc. Please follow the following instructions to properly configure the external alarm features.
b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost. 3. Define how the system responds when an alarm is triggered. There are three possible responses when an alarm is triggered. Choose an option by selecting the box next to it. NOTE: The system will automatically record video when an alarm is triggered. a. "Buzzer" The NVR's built-in buzzer will sound. b.
4.2 Camera Controls When on the home screen, you can access the NVR's camera controls by doubleclicking on the desired channel feed and a blue menu will appear as shown. The icons represent the three control features: image settings, zoom, and playback. Image Setting This will adjust the image settings of the camera from the NVR. NOTE: This will affect everyone connected to the NVR. Using the NVR 4.
Image Change the image orientation. "Flip" will flip the image vertically, Orientation "Mirror" will flip the image horizontally, and "Flip and Mirror" will apply both functions. Operating Select scene of operation for optimal white balance. Scene Adjust the brightness settings of the camera. Adjust the color saturation of the camera. Adjust the contrast settings of the camera. Zoom Selecting this will bring you into the zoom-in mode.
Playback Access and review your surveillance footage from this menu. Video Playback 1. Select the channel of your recording on the right panel under "Channel". When you select a channel, it will be highlighted in blue. 2. Select the month and year on the calendar in the right panel. The days that are highlighted in blue will have recordings available. Select one of the days. 3. Use the Playback Controls to playback video. Using the NVR 4.
Backup The system allows you to backup specific files from your machine onto an external USB drive. The following instructions will show you how to find specific files on your system to backup. 1. Select the channel of your recording on the right panel under "Channel". When you select a channel, it will be highlighted in blue. 2. Once a channel is selected, select a month and year on the calendar. The days that are highlighted in blue will have available recordings. Select one of the days. 3.
4.3 Remote-viewing Setup Remote viewing allows you to access your NVR from any location in the world for unprecedented surveillance versatility using any Android or iOS mobile device with our 'Zsight' application installed. With our revolutionary user-friendly setup, we have eliminated the need for complex port-forwarding procedures and other networking hassles. Our product servers will automatically authenticate and configure your hardware for remote-viewing.
1. Locate the NVR information on the outer casing of your system. 2. Connect your mobile device to the same local network as your NVR. Please make sure your mobile device is connected to the internet through the same wireless router as your NVR. 3. Open the Zsight app on your mobile device and select the [+] icon. Open the 'Zsight' application and the device will automatically enter a 'Device List' section. Tap the [+] on the upper right hand corner to open the 'Add Device' menu. Using the NVR 4.
4. Add your NVR by scanning the QR code found in step 1. There are three available methods to add your NVR device. We recommend that you add your device with the [Scan QR code] function or by manually inputting the NVR ID from step 1. a. To scan the QR code, open the [Scan QR code] function by pressing the button as shown in the pictures. Point your camera at the QR code on your device and hold it steadily until it scans successfully. b. Find the 10-digit device ID obtained from Step 1.
6. Select your system from the device list to view the live video stream. Go back to the 'Device List' section and select your device from the list. Make sure that a live video stream from your NVR appears. 7. Disconnect from your wireless network and access the NVR using 3G/4G. Connect your mobile device to a different internet connection from your NVR (3G/4G or any other wireless connection) and repeat step 6. Our product servers will automatically authenticate your NVR for remote-viewing capabilities.
8. Your device is now activated for remote surveillance! You will now be able to view your NVR on any Android or iOS device with internet connection! In order to do so, repeat steps 3-6 on the desired device (for step 4, you will need to add your system through the NVR ID). Congratulations! Thank you for choosing Zmodo! 4.4 Updating your NVR From your NVR (via USB) Please refer to the following instructions to upgrade the firmware from the system (required: a USB drive). 1.
5 Support 5.1 Troubleshooting Most problems encountered are common problems and are easily correctible. For your convenience, please refer to the following table before calling our Zmodo Technical Support. Common Problem Possible Causes Solution The system won't turn on. 1. Make sure that the power brick is properly connected to the wall plug by unplugging it and replugging it until it fits snugly into the brick. 2.
The NVR is detecting offline IP cameras There is a live feed showing on my NVR, but it isn't the same as my camera The NVR is adding other IP cameras in your network Hard drive is not detected by the system Hard drive cables may not be properly connected Your hard drive may not be compatible with the system The NVR is set to stop recording when the HDD is full HDD is full and the unit is not recording The mouse is not working The mouse is not properly connected The mouse is connected but it is still
Remote control is not detected by the system The system beeps at startup The system is constantly beeping There are no batteries in the remote or the batteries are dead The infrared signals are not reaching the NVR The NVR is beeping when motion is detected Install two new AAA alkaline batteries into the remote control. Please make sure that the front panel of your NVR is not obstructed by any objects. Place your NVR in an open area and point your remote at the NVR during use.
Products must be free of any permanent alterations including, but not limited to paint, altered connection inputs, severed wires or cables, or indication of removed screws/fasteners or seals. Products must be free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or damage resulting from power surges. Products labeled with a security seal, must have the seal intact and not tampered with.
Return Shipping For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. Zmodo shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse will be paid by the customer, and are non-refundable. At our discretion, Zmodo may reimburse shipping charges related to the return or exchange of defective products inside the U.S. only.
1. An item is returned to Zmodo for repair under the manufacturer’s one year warranty period and that same item was found to be defective and un-repairable by certified Zmodo RMA technicians. 2. That same item is out of stock at the time that it was returned to Zmodo and tested by certified RMA technicians.
5.3 Zmodo Support Online Resources For full instructional manuals, software downloads, and more, please visit: http://www.zmodo.com/support-software For detailed and specific instruction, please our frequently updated knowledgebase: http://kb.zmodo.com Technical Support If you ever have any problems setting up or using this product, call our TOLL-FREE number for additional assistance: 866-551-6881 Telephone Service Hours: Mon-Fri 8:00am-8:00pm CST Email: support@zmodo.
