Installation Sheet
5352
Troubleshooting
Troubleshooting
TROUBLESHOOTING
My range hood is not pulling.
•  Was the unit plugged in and was the fan checked before installation?
•  What distance is the hood mounted above the cook top?
  •  Indoor (30”-36”), outdoor (36”-40”)
•  Is the range hood width the correct size for the cook top?
•  Outdoor units should be at least 1 size larger, if not 2
•  Does the hood have enough BTU output in relationship to either their gas or 
electric stove cook top?
  •  BTU output per burner/100 - for gas
  •  Wattage output per burner/10 - for electric
•  Are the baffle filters or mesh filters installed correctly? When were they last 
cleaned? 
•  Is the ducting clear?
•  Is the damper opening properly once the hood is turned on?
•  Is there air coming off the top of the hood? 
•  Is there air coming out of the upper chimney section?
•  When tissue is placed on the baffle filters under the hood, does it hold the tissue? 
•  How many elbows and how long is the ducting run?
  •  Should be no more than 2-3 elbows and no more than a 40 foot run
 to exit, for every elbow subtract 5 feet
•  Is the air recirculating? When were the carbon filters last changed?
  •  The carbon filters need changed every 3-6 months based on your 
 cooking habits. 
TROUBLESHOOTING
Noisy Motor
•  Were the fan speeds checked fan speeds prior to installation?
•  Is the ducting clear?
•  Check to make sure motor is attached to housing
•  Is the 6” back draft damper on transition piece functioning properly (760 CFM 
hood?) Does it open when the hood is engaged?
  •  If it is stuck, it will sound like motor noise but it’s really the damper
•  Was a damper installed on the roof or side vent?
  •  Check that the damper is fully functioning by engaging the hood and
 checking if it opens and closes properly
•  If the motor is accessible, the motor knob can be tightened.
 Take off the gray cap. You 
 can tighten the knob here to 
 eliminate any vibration.










