Installation Sheet
4948
Troubleshooting
Troubleshooting
How loud is the range hood?
A sone is measure of loudness, the higher the sone rating, the louder the sound of the 
hood. The sound of one sone is comparable to that of a quiet refrigerator. Keep in 
mind that other factors such as the size of the blowers can affect the loudness of the 
range hood. The higher the CFM, the louder the sone rating will be.
Can my hood be ductless?
Ideally, it is better to duct your range hood to the outside, but if this is not possible, 
ductless is a great alternative. Many of our range hoods do have the capability to 
be converted to ductless. Ductless is when the air circulates through the carbon filter 
removing odors, grease, smoke etc. The clean air is re-circulated back into your home 
through carbon/charcoal filters. These filters are not reusable and will need to be 
changed out once every six months, depending on cooking style and frequency.
What type of stainless steel are our hoods made of?
Our indoor stainless steel hoods are made with a 430 stainless steel. Our outdoor 
hoods are made of 304 stainless steel. This type is stronger and more resistant to rust 
and corrosion.
Can I stain my unfinished hood?
No, unfinished hoods are only compatible with paint.
Do I need a chimney extension or a shortening kit when I purchase my hood?
Selected hoods come with one chimney piece for ceilings ranging from 9’ to 12’ 
tall. Ensure you check the chimney dimensions for your hood under the product 
specifications beforehand.
How many amps are produced on the highest fan setting?
For dual motors, it is up to 3.317 amps on the highest fan setting. For single motors, it 
is 1.678 amps.
TROUBLESHOOTING
TROUBLESHOOTING
What type of motor is in the range hoods?
Our hoods have a squirrel cage motor.
Is the width of my range hoods description, the actual size?
No, the actual size of the range hood will be slightly less than the generic description 
of the range hood. For instance: a 30˝ range hood will most likely be 29-1/2˝. 
Refer to your particular model for the exact width.
How do I clean my grease filter and how often?
Your grease filter should be washed with hot water and detergent once per month or 
placed in a dishwasher for cleaning. Make certain the filter is completely dry before 
reinstalling. Re-place the grease filter if it becomes damaged or too dry to clean.
Can I clean my charcoal, odor filter?
No, charcoal odor filters cannot be washed and must be discarded and replaced, 
when they become noticeably dirty, have stopped filtering the odors, or at least once 
per year.
What is the best way to duct my range hood?
To maximize your range hood’s performance, match your duct size to the original 
size of the fan’s ducting. Use the shortest amount of ducting as possible and keep the 
ducting as straight as possible. Do not exceed 40 feet of ducting. For every elbow 
deduct five feet from the total.
Do I have to exhaust the range hood to the outdoors?
Yes. If installing a range hood that has ductwork connected to it (any hoods that do 
NOT recirculate the air back into the room), to properly exhaust the air, be sure to 
duct the air out side. DO NOT vent exhaust air back into the spaces within the walls, 
ceilings, attics, crawl spaces, or garages. A buildup of humidity and grease could 
cause damage and/or a fire risk to your home.










