Installation & Assembly

Troubleshooting.
page 11
Problem: Fan fails to operate.
Solutions:
1. Check power to wall switch/wall control.
2.Verify that wall control (optional use) is wired properly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 9).
5. Check that red light on handheld remote control turns
on when a button is pressed indicating that the battery
is good.
Problem: Light kit (optional) not lighting.
Solutions:
1. Check wall switch to fan/wall control.
2. Check that wires in canopy are wired properly.
3. Verify that male and female plugs are connected
properly in LED light kit.
4. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 9).
Problem: Fan operates but light fails (if applicable).
Solutions:
1. Check to be sure wires in canopy are wired properly.
2. Verify that male and female plugs are connected
properly in LED light kit.
Problem: Fan and light fail to operate with handheld
remote control and/or wall control.
Solutions:
1. Check battery power to handheld remote control
and/or wall control.
2. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 9).
3. If using optional wall control, check that battery in
wall control is still good.
Problem: Fan wobbles.
Solutions:
1. Check to be sure set screw(s) on motor housing yoke
is (are) tightened securely.
2. Check to be sure set screw on hanging ball is
tightened securely.
WARNING: Failure to disconnect power supply prior to
troubleshooting any wiring issues may result in serious
injury.