Installation Guide

804052 - CS Residential- Installation Instructions - Sept 2016 - v3.01 Page 19 of 20
Trouble Shooting
System Fault
Message
Possible Cause Solutions
Power board fault Electrical disruption Check power supply and all fuses
Interface fault Internal fault Call Zip Service
Level board fault Internal fault Call Zip Service
Condenser screen blocked Blocked Air filter Remove blockage / Clean filter / check user guide
Water leak, Isolate mains Water leak Turn off mains water supply / Call for service
Compressor over-run Compressor too Hot Check ventilation
Water supply failed No water Check water supply is turned ON
Cold sensor Open Internal fault Call Zip Service
Cold sensor Closed Internal fault Call Zip Service
Flood sensor Open Internal fault Call Zip Service
Condenser sensor Closed Internal fault Check Ventilation / Call Zip Service
Condenser sensor Open Internal fault Check ventilation / Call Zip service
Compressor driver fault No chilled water Call Zip Service
Condenser overtemp. Blocked air filter Remove blockage / Clean filter / check user guide
A DC Pump is faulty Internal fault Call Zip Service
Comp Fuse/Driver Fault Internal fault Call Zip Service
Flash Mem corrupted Internal fault Call Zip Service
Flow Sensor Fault Internal fault Call Zip Service
Call an electrician, a plumber, or Zip for a free call in Australia on 1800-638-633 for assistance, service, spare
parts or enquiries.
In order to help preserve our environment we ask that you dispose of this product correctly. Please contact
your local city council for collection centre details.
End of Life Disposal