Warranty

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ZINUSTopper5‐YearWorryFreeLimitedWarranty
Zinuswarrantsyourmattresstopperagainstdefectsinworkmanshipandmaterials.Please
besuretoregisteryourproductatwww.zinus.com/resources/registertoreceiveup‐to‐date
warrantyandproductinformation.The5‐yearwarrantyperiodbeginstorunfromthe
invoicedate,and
thewarrantybecomeseffectiveonlyafterthereturnwindowofthe
authorizeddealerexpires.Exceptforthespecificlimitationscontainedherein,yourtopper
willbereplacedoryouwillreceiveapro‐ratedrefund,atouroption,shouldyourtopperbe
founddefectivebecauseoffaultyworkmanshiporstructuraldefects.It
isunderstoodthat
warrantabledefectsdonotincludethenormalincreaseofsoftnessinthefoamthatcan
occurduringnormalbreakin,orinthecaseofvisco‐elasticmemoryfoam,alesseningofthe
gradualrecoveraspectofthefoam,ofwhichsuchlessening,shoulditoccur,does
not
reducethecontinualpressurereducingandpressurereliefpropertiesofthetopper.
Themattresstopperisintendedtobeusedontopofamattress.Thewarrantywillbe
voidedifthetopperisnotusedonamattress.Ifadefectappearsduringthedurationof
thiswarranty,we
will,atouroption,eitherreplacethetopperorprovideapro‐rated
refund.Thiswarrantyisvoidiftheproductisfoundtohavebeentamperedwithormisused
bythepurchaserbeyondreasonablewear,andshallnotapplyiftheproducthasbeen
physicallydamagedintentionallyordue
toaccidentand/orneglect,includingburns,cuts,
waterdamage,mold,stains,orisotherwiseabnormallysoiledorunsanitary.Ifaheating
padorelectricblanketisusedwithamemoryfoamtopper,itwillvoidthiswarranty.Itis
incumbentontheconsumertoprotectthetopperwithastainresistant
pad.
Thiswarrantyisvalidonlytotheoriginalpurchaseroftheproduct,whoisthefirst
purchaseroftheproductasindicatedontheoriginalsalesreceiptorinvoiceandwho
purchasedtheproductfromanauthorizeddealerasanewproduct.Theoriginalinvoiceis
requiredandis
theonlyacceptableproofofpurchase,sopleaseretainyouroriginalinvoice.
Thewarrantyappliesonlywhentheproducehasbeenproperlyusedbytheoriginal
purchaseraccordingtothecareinstructions.TheLawTagmustnotberemovedfromthis
productasitidentifiestheproductregardingwarranty.Removalof
theLawTagvoidsthis
warranty.Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthat
varyfromstatetostate.
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