Specifications
Customer Support
RETURNING FOR SERVICE
Before returning any of Ziatech’s products, you must obtain a
Returned Material Authorization (RMA) number by calling
(805) 541-0488. We will need the following information to expedite
the shipment of a replacement to you:
1. Your company name and address for invoice
2. Shipping address and phone number
3. Product ID number
4. If possible, the name of a technically qualified individual at your
company familiar with the mode of failure on the board
If the unit is out of warranty, service is available at a predesignated
service charge. Contact Ziatech for pricing and please supply a
purchase order number for invoicing the repair.
Pack the ZT 8832 in anti-static material and ship in a sturdy
cardboard box with enough packing material to adequately cushion
the board. Any product returned to Ziatech improperly packed will
immediately void the warranty for that particular product! Mark the
RMA number clearly on the outside of the box before returning.
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