User Guide

Table Of Contents
135
printout is dirty
Whole page dark
• Toner cartridge is improperly installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of machine
or the toner cartridge is not charged.
• If all-black image appear when copying
and scanning, maybe it is scanning
exposure, and the cover on the
manuscript is not properly closed.
• The scanner is damaged.
• Install ink cartridge correctly.
• It is suggested to replace the original
toner cartridge.
• Please close the cover on the
manuscript, and then carry out
copying and scanning.
The toner does
not adhere to the
paper
• The print media that does not meet
usage specification is used. For example,
the media is damp or too rough.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are
damaged.
• Please use printing medium within
the specification scope, and use
manual feed tray for printing in case of
special medium.
• Clean the inside of the printer.
• It is suggested to replace the original
toner cartridge.
Horizontal stripes
• The toner cartridge is not installed
correctly.
• The toner cartridge may be damaged.
• The parts inside the printer are
damaged.
• Install ink cartridge correctly.
• It is suggested to replace the original
toner cartridge.
Note
Failures above can be improved by cleaning or replacing toner cartridge. Please
contact customer services center if the problem can still not be solved.