User Guide

134
• The scanner is damaged.
Black
background(gray
background)
• The print media that does not meet
usage specification is used. For example,
the media is damp or too rough.
• Dirty toner cartridge
• Damaged inner parts of toner cartridge.
• The paper path is dirty.
• The transfer voltage inside the printer is
abnormal.
• Scanning exposure.
• If black background or gray background
appears when copying and scanning, the
platen glass may be dirty.
• Please use the print media within the
specification range.
• Clean or replace toner cartridge
• Clean the paper path inside the
printer.
• Please close the cover on the
manuscript, and then carry out
copying and scanning.
• Clean the platen glass.
Cyclical traces
appear
• Dirty toner cartridge.
• Damaged inner parts of toner cartridge.
• The fuser component is damaged.
• Clean or replace toner cartridge
• Please contact customer services
center to replace to a new fuser
assembly.
Skewed pages
• The printer paper isn't put
properly.
• The feed channel of the printer is dirty.
• Make sure the print paper is placed
correctly.
• Clean the paper path inside the
printer.
Wrinkled paper
• The printer paper isn't put
properly.
• The print media does not meet the usage
specification.
• The feed channel of the printer is dirty.
• The fuser component is damaged.
• Make sure the print paper is placed
correctly.
• Please use print media within the
specification range.
• Clean the paper path inside the
printer.
• Please contact customer services
center to replace to a new fuser
assembly.
The back of the
• Dirty toner cartridge
• The transfer roller inside the printer is
dirty.
• The transfer voltage inside the printer is
abnormal.
• Clean or replace toner cartridge
• Clean the internal transfer part of the
printer.