User Guide

132
Problems
with
Paper
Handling
Paper feed failure
• The printer paper isn't put
properly.
• The print media is beyond the
usage specification range.
• The pickup roller is dirty.
Too many papers in paper tray.
• Please install printing medium
correctly; please print with
manual feed tray if special
printing medium is used to print.
• Please use the print media
within the specification range.
• Please clean the pickup roller.
Take the excessive papers out
from paper tray; please print
with manual feed tray if special
printing medium is used to print.
Paper Jam
• Too many papers in paper tray.
• The print media is beyond the
usage specification range.
• There is foreign matter in the
feed channel.
• The pickup roller is dirty.
• Internal parts failure.
• Take the excessive papers out
from paper tray; please print
with manual feed tray if special
printing medium is used to print.
• Make sure to use the paper
that meets specifications.
please print with manual feed
tray if special printing medium is
used to print.
• Clean the paper path.
• Please clean the pickup roller.
Print multipage feed
• Excessive static electricity on
the print media.
• The print media is damp or
sticks together.
• Internal parts failure.
• Re-separate the print media to
eliminate some static electricity.
It is suggested that you use the
recommended print media.
• Separate the print media or
use better quality and dry print
media..
Note：
• If the trouble still can not be shooted after the above operations, please contact Pantum
Customer Service.