User Guide
Table Of Contents
- Preface
- Legal Notice
- Safety Precautions
- Precautions
- Legal Information
- Table of Contents
- 1. Before Using the Printer
- 2. Paper and Print Media
- 3. Driver installation and uninstallation
- 4. Wired network setup (applicable to wired network models)
- 5. Wireless network setup (applicable to Wi-Fi models)
- 6. Web server
- 7. Print
- 8. Copying
- 9. Scan
- 10. Fax
- 11. Mobile Print/Scan/Fax
- 12. General Settings
- 12.1. System Settings
- 12.1.1. Ink saving setting
- 12.1.2. Language Setting
- 12.1.3. Restore Factory Settings
- 12.1.4. Sleep Time Setting
- 12.1.5. Mute printing
- 12.1.6. Print a Page for Clean & Fix
- 12.1.7. Auto shut-off setting
- 12.1.8. Sound/volume (applicable to machine with the fax feature)
- 12.1.9. Time/date (applicable to machine with the fax feature)
- 12.2. Network Settings
- 12.3. Network Information
- 12.4. Print information report
- 12.5. Residual amount of toner
- 12.6. Configure the e-mail address book
- 12.7. Configure the FTP address book
- 12.8. Online upgrade
- 12.1. System Settings
- 13. Routine Maintenance
- 14. Troubleshooting
- 15. Menu Structure
- 16. Product Specifications
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4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it
from the pressing block.
14.2. Software Failure
Problem
Solution
The printer icon will not be displayed in the
“Device and Printer” folder.
Reinstall the printer driver. Ensure that the USB
interface cable and the
The printer is in Ready mode but it will not
perform any print job.
If the failure still exists after restarting the Make sure the
network cable of USB cable is connected correctly.
Failed to install the driver
Check whether the print spooler service is enabled.
Check the power supply and the connection of the
printer.
The driver cannot be used if the IP address
of the printer has been changed
Modify the port IP address of the printer driver.
If the above method does not work, please reinstall the
printer driver.
It is recommended that a fixed IP address should be set
to the network printer.
In the DHCP network, it is recommended to bind the IP
address with the MAC address of the printer.










