User Guide

13-
8
Black background
(gray background)
Cyclical traces appear
• The print media that does not
meet usage specification is used.
For example, the media is damp or
too rough.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The feed channel is dirty.
• The transfer voltage inside the
printer is abnormal.
• Scanning exposure.
• If black background or gray
background appears when copying
and scanning, the platen glass may
be dirty.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The fuser component is damaged.
• The print media is loaded
incorrectly.
• The feed channel of the printer is
dirty.
• Please use the print media
within the specification range
• Clean the feed channel inside
the printer.
• Please close the cover on the
manuscript, and then carry out
copying and scanning.
• Clean the platen glass.
• Clean the laser toner cartridge
or replace it with a new one.
• Please contact Pantum
Customer Service to repair and
replace the fuser component.
• Ensure correct loading the print
media.
• Clean the feed channel inside
the printer.
Skewed pages
Wrinkled paper
The back of the
printout is dirty
• The print media is loaded
incorrectly.
• The print media does not meet
the usage specification
• The feed channel inside the
printer is dirty.
• The fuser component of the
printer is damaged.
• The laser toner cartridge is dirty.
• The transfer roller inside the
printer is dirty.
• The transfer voltage inside the
printer is abnormal.
• Ensure correct loading the print
media.
• Please use the print media
within the specification range for
printing.
• Clean the feed channel inside
the printer.
• Clean the laser toner cartridge
or replace it with a new one.
• Clean the internal transfer
components of the printer.