User Guide

13-
7
Toner spots
White spots
Toner comes off
Black vertical stripes
• The laser toner cartridge is dirty
or leaks toner.
• The laser toner cartridge is
damaged.
• The print media that does not
meet usage specification is used.
For example, the media is damp or
too rough.
• The feed channel is dirty.
• If toner spots appear when
copying and scanning, the platen
glass may be dirty.
• The scanner is dirty or damaged.
• The print media that does not
meet usage specification is used.
For example, the media is damp or
too rough.
• The feed channel is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reflective glass of the lase
inside the printer is dirty.
• The scanner is damaged.
• The print media that does not
meet usage specification is used.
For example, the media is damp or
too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reflective glass of the lase
inside the printer is dirty.
• The feed channel is dirty.
• If black vertical stripes appear
when copying or scanning, the
scanner or the platen glass may be
dirty.
• Scanner Light bulb has smudges.
• The scanner is damaged.
• Please use the print media
within the specification range
• Clean the feed channel.
• Clean the platen glass.
• Please use the print media
within the specification range
• Clean the feed channel.
• Clean the reflective glass of th
laser.
• Please use the print media
within the specification range
• Clean the inside of the printer.
• Clean the reflective glass of th
laser at the back of the printer.
• Clean the feed channel at the
back of the printer.
• Clean the scanner or the platen
glass.