User`s guide
6. Monitoring and Troubleshooting
7990-A2-GB20-00 May 2002
6-3
Health and Status Messages
The messages in Table 6-1, Health and Status Messages, can appear in the first
column of the System and Test Status screen. The highest priority Health and
Status message also appears on all ATI screens on the bottom right.
Table 6-1. Health and Status Messages (1 of 3)
Message What Message Indicates What To Do
AIS at G.703 An Alarm Indication Signal
(AIS) is being received by the
G.703 interface.
A fault exists in the network
connected to the G.703 port.
Contact network provider.
DeviceFailed
yyyyyyyy
An internal error has been
detected by the operating
software.
yyyyyyyy
indicates
the 8-digit hexadecimal
failure code.
1. Provide the 8-digit failure
code shown (
yyyyyyyy
) to
your service representative.
2. Reset the unit to clear the
condition and message.
Download Failed A firmware download was
interrupted.
Repeat the download.
DSL Attenuation
Threshold
The attenuation value for the
DSL interface has fallen
below the configured
threshold.
1. Reconfigure the unit to a
lower DSL Attenuation
Threshold.
2. Contact network provider.
DSL CRC Threshold The number of counted
CRCs for the DSL interface
has exceeded the configured
threshold.
1. Reconfigure the unit to a
higher DSL CRC Threshold.
2. Contact network provider.
DSL ES Threshold The number of errored
seconds for the DSL
interface has exceeded the
configured threshold.
1. Reconfigure the unit to a
higher DSL ES Threshold.
2. Contact network provider.
DSL LOSW Threshold A Loss of Sync Word defect
is present for at least 2.5
seconds.
Contact network provider.
DSL Margin Threshold The signal-to-noise margin
has exceeded the configured
threshold.
1. Reconfigure the unit to a
higher DSL Margin
Threshold.
2. Contact network provider.
DSL SES Threshold The number of severely
errored seconds for the DSL
interface has exceeded the
configured threshold.
1. Reconfigure the unit to a
higher DSL SES Threshold.
2. Contact network provider.
DSL UAS Threshold The number of unavailable
seconds for the DSL
interface has exceeded the
configured threshold.
1. Reconfigure the unit to a
higher DSL UAS Threshold.
2. Contact network provider.