Hotwire 6210-A2, 6211-A2, and 6381-A2 User’s Guide Document Number 6210-A2-GB21-10 April 2004
Copyright © 2004 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Ave. N.
Hotwire 6210, 6211, and 6381 User’s Guide Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these slots and openings must not be blocked or covered. 3. Do not allow anything to rest on the power cord and do not locate the product where persons will walk on the power cord. 4.
Hotwire 6210, 6211, and 6381 User’s Guide FCC Part 15 Declaration An FCC Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity. This device complies with Part 15 of the FCC Rules.
Hotwire 6210, 6211, and 6381 User’s Guide The user may make no repairs to the equipment. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If the site has specially wired alarm equipment connected to the telephone line, ensure the installation of the modem does not disable the alarm equipment.
Hotwire 6210, 6211, and 6381 User’s Guide Notice to Users of the Canadian Telephone Network NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
Hotwire 6210, 6211, and 6381 User’s Guide Table of Contents 1 Introduction ................................................... 8 1.1 Models ..................................................................................................................................8 1.2 Features & System Requirements........................................................................................8 2 Your Modem at a Glance.............................. 9 2.1 Ports and buttons (Back panel)................
Hotwire 6210, 6211, and 6381 User’s Guide 1 Introduction Congratulations on becoming the owner of a Paradyne modem. 1.1 Models This manual describes three models: f Model 6210 – is set in the factory to run in bridge mode. It does not have any router functions. It supports ADSL. f Model 6211 – is set in the factory to run in router mode. It supports ADSL. f Model 6381 – may be set by you to run in bridge or router mode. It supports ADSL/R.
Hotwire 6210, 6211, and 6381 User’s Guide • Address filtering and DMZ hosting • Simple web based status page displays a snapshot of your system configuration, and links to the configuration pages • Downloadable flash software upgrades • Support for up to 8 Permanent Virtual Circuits (PVCs) • Support for up to 2 PPPoE sessions z System Requirements In order to use your modem for Internet access, you must have the following: • ADSL service subscription from your ISP.
Hotwire 6210, 6211, and 6381 User’s Guide 2.2 LED description (Front panel) z Power LED: On indicates that the power is supplied to the modem. z Status LED: The Status LED serves two purposes. If the LED is continuously lit, the DSL interface is successfully connected to a device through the LINE port. If the LED is flickering, it is an indication that the modem is training (negotiating the connection to its partner modem).
Hotwire 6210, 6211, and 6381 User’s Guide 3 Getting Started This chapter provides basic instructions for connecting the modem to a computer or a LAN and to the Internet using DSL. • Part 1 provides instructions to set up the hardware. • Part 2 describes how to configure Internet properties on your computer. It is assumed that you have already subscribed to DSL service with your telephone company or other Internet service provider (ISP).
Hotwire 6210, 6211, and 6381 User’s Guide 3.1.1 Cable Connections Step 1. Connect the LINE Port Connect the supplied modular phone cable to the LINE port, and connect the other end of the cable to your phone jack. Step 2. Connect the PHONE Port If you would like to use a phone in the vicinity of the modem, connect it to the PHONE jack of the modem using the cord that came with your telephone. The modem has an internal POTS filter, so you don’t need to install one here. Step 3.
Hotwire 6210, 6211, and 6381 User’s Guide 3.2 Configuring Your PC Before you start to access the modem via Ethernet, you must configure your PC’s TCP/IP address to be 192.168.1.x, where x is any number between 3 and 254. The subnet mask must be 255.255.255.0. Your modem’s default IP address is 192.168.1.1. If you used the Ethernet cable to connect your modem and PC, you don’t need any specific driver installation and you can skip Section 3.2.1.
Hotwire 6210, 6211, and 6381 User’s Guide Figure 3.2. New Hardware Installation Options Figure 3.3. Browse for Folder C. The Wizard will ask you to confirm the hardware installation. Choose Continue Anyway. Windows will then install the supplied USB driver on your PC (Figure 3.4 and Figure 3.5). Figure 3.4.
Hotwire 6210, 6211, and 6381 User’s Guide Figure 3.5. Hardware Installation D. Click on Finish to close the Wizard at the completion page (Figure 3.6). Figure 3.6. Completing the Found New Hardware Wizard Before you start to access the modem using the Ethernet or USB connection, you must configure your PC’s TCP/IP address to be 192.168.1.x, where x is any number between 3 and 254. The subnet mask is 255.255.255.0. Your modem’s default IP address is 192.168.1.1. 3.2.2 Windows XP: 1.
Hotwire 6210, 6211, and 6381 User’s Guide 4. Ensure that the check box to the left of the item labeled Internet Protocol (TCP/IP) is checked, and click on . Figure 3.7. Network Connections in Windows XP Figure 3.8. Local Area Connection Properties in Windows XP 5. 16 In the Internet Protocol (TCP/IP) Properties dialog box, click in the radio button labeled Use the following IP address and type 192.168.1.x (where x is any number between 3 and 254) in the IP Address field. Type 255.255.255.
Hotwire 6210, 6211, and 6381 User’s Guide Figure 3.9. TCP/IP Properties in Windows XP 6. 3.2.3 Click on twice to confirm your changes, and close the Control Panel. Windows 2000: 1. In the Windows task bar, click on the Start button, point to Settings, and then select Control Panel. 2. Double-click on the Network and Dial-up Connections icon. 3. In the Network and Dial-up Connections window, right-click on the Local Area Connection icon, and then select Properties.
Hotwire 6210, 6211, and 6381 User’s Guide 11. In the Internet Protocol (TCP/IP) Properties dialog box, click in the radio button labeled Use the following IP address and type 192.168.1.x (where x is any number between 3 and 254) in the IP Address field. Type 255.255.255.0 in the Subnet Mask field. 12. Click on 3.2.4 twice to confirm and save your changes, and then close the Control Panel. Windows Me: 1.
Hotwire 6210, 6211, and 6381 User’s Guide 5. Click on Microsoft in the Manufacturers list box, and then click TCP/IP in the Network Protocols list box. 6. Click to return to the Network dialog box, and then click again. You may be prompted to install files from your Windows 95/98 installation CD. Follow the instructions to install the files. 7. Click on to restart the PC and complete the TCP/IP installation. 8.
Hotwire 6210, 6211, and 6381 User’s Guide 3.2.7 Assigning IP to your PC automatically by DHCP To use the CPE’s DHCP feature (only available on Models 6211 and 6381), click in the radio button labeled Obtain an IP address automatically instead of Use the following IP address in the above procedures. f By default, the LAN port IP address of the CPE is 192.168.1.1. (You can change this address, or another address can be assigned by your ISP.
Hotwire 6210, 6211, and 6381 User’s Guide 4 Using the Web Interface This section will guide you through your modem’s configuration, and other uses of the web interface. • The 6210 modem is a bridge. Not all screens shown in this section are available on the 6210. • The 6211 modem is shipped as a router. • The 6381 modem is shipped with a standard default bridge configuration. It can be changed from a bridge to a router. 4.1 Log Into Your Modem To configure your modem, open your web browser.
Hotwire 6210, 6211, and 6381 User’s Guide 4.2 Home screen The first screen (Figure 4-2) that appears after the log in screen is the Home screen. From this screen you can configure the LAN and WAN connections, configure the modem’s security, routing, and filtering, access debugging tools, obtain the status of the modem, and view the online help. The basic layout of the Home page consists of a page selection list across the top of the browser window.
Hotwire 6210, 6211, and 6381 User’s Guide 4.3 Setup To set up your modem with a basic configuration, from the Home page, select Setup. Figure 4-3 illustrates the Setup page. The page is broken into two subsections: the WAN configuration and the LAN configuration. Before configuring the router, there are several concepts that you should be familiar with on how your new router works. Please take a moment to familiarize yourself with these concepts, as it makes the configuration easier. Figure 4.3.
Hotwire 6210, 6211, and 6381 User’s Guide 4.4 Configuring the WAN Before the modem will pass any data between the LAN interface and the WAN interface, the WAN side of the modem must be configured.
Hotwire 6210, 6211, and 6381 User’s Guide 6. Select the quality of service (QOS). Leave the default value if you are unsure or the ISP did not provide this information. Figure 4-4. Bridged Connection Setup To complete the connection you must now click the Apply button. The Apply button will temporarily save this connection. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 4.4.1.
Hotwire 6210, 6211, and 6381 User’s Guide • On Demand – Enables on-demand mode. The connection will disconnect if no activity is detected after the specified idle timeout value. • Idle Timeout – Specifies that PPPoA connection should disconnect if the link has no activity detected for the specified number of seconds. This field is used in conjunction with the On Demand feature. To disable the timeout feature, enter a zero in this field.
Hotwire 6210, 6211, and 6381 User’s Guide 4. Select the encapsulation type (LLC or VC). If you are not sure which to use, just use the default mode. 5. Select the VPI and VCI settings. Your DSL service provider or your ISP will supply these. In this case the DSL service provider is using 0,30. 6. Select the quality of service (QOS). Leave the default value if your ISP did not provide this information. Following is a description of the different options: • Username – The username for the PPPoA access.
Hotwire 6210, 6211, and 6381 User’s Guide 4.4.1.4 DHCP Connection Setup Dynamic Host Configuration Protocol (DHCP) allows the modem to automatically obtain the IP address from the server. This option is commonly used in situations where IP is dynamically assigned and is not known prior to assignment. To configure the modem for a DHCP connection: 1. Click on Setup and then click on New Connection. The default PPPoE connection setup is displayed. 2.
Hotwire 6210, 6211, and 6381 User’s Guide 4.4.1.5 Static Connection Setup A static connection is used whenever a known static IP is assigned. The accompanying information such as the subnet mask and the default gateway should also be specified. Up to three Domain Name Server (DNS) addresses can also be specified. These servers give you access to other web servers. The valid IP addresses range is 1.0.0.0 to 223.255.255.254. To configure the modem for a Static connection: 1.
Hotwire 6210, 6211, and 6381 User’s Guide 4.4.2 Modify an Existing Connection To modify an existing connection: 1. From the Home screen, click on Setup 2. Click on the connection you want to modify. The connections are listed as Connection 1 through Connection 8. If you delete a connection, to make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 4.4.3 Modem Setup To configure the DSL modulation type: 1.
Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-10. DHCP Server Configuration In addition to the DHCP server feature, the modem supports the DHCP relay function. When the modem is configured as DHCP server, it assigns the IP addresses to the LAN clients. When the modem is configured as DHCP relay, it is responsible for forwarding the requests and responses negotiating between the DHCP clients and the server.
Hotwire 6210, 6211, and 6381 User’s Guide 4.5.2 Changing the Modem’s IP address To can change the modem’s IP address: 1. From the Home screen, click Setup. 2. Under LAN Setup, select Management. This will bring up the screen shown in Figure 4-12. 4.5.2.1 Static IP address assignment Your modem’s default IP address and subnet mask are 192.168.1.1 and 255.255.255.0, respectively. This subnet mask allows the modem to support 254 users.
Hotwire 6210, 6211, and 6381 User’s Guide The Apply button will temporarily save this setting. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 4.6 Advanced The CPE supports a host of advanced features. For basic router functionality, you don’t need to utilize these advanced features. The features help with routing, security, port configuration, and plug and play capability. 4.6.
Hotwire 6210, 6211, and 6381 User’s Guide 4.6.2 Port Forwarding Using the Port Forwarding page you can provide local services (such as web hosting) for people on the Internet. When users send this type of request to your network via the Internet, the router will forward those requests to the appropriate PC. Port forwarding can be used with DHCP-assigned addresses, but remember that a DHCP address is dynamic.
Hotwire 6210, 6211, and 6381 User’s Guide 2. Under Advanced, select Access Control. The Access Control screen appears. All Access Control rules have precedence over rules that were added via the port-forwarding page. The Apply button will temporarily save these settings. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 4.6.4 LAN clients To add a LAN client: 1. From the Home screen, click Advanced. 2.
Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-15. Bridge Filters Note: The bridge filter table contains three hidden rules. These rules are entered automatically by the system to ensure that you don’t lock yourself out of the system. The first rule allows all ARP frames through the system. The second rule allows all IPv4 frames with the destination MAC address of the modem to go through. The third rule allows all IPv4 frames with the source MAC address of the modem to go through.
Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-16. Multicast The Apply button will temporarily save these settings. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. To enable IGMP Snooping , click Advanced and under Advanced, select IGMP Snooping. Figure 4-17 illustrates a typical IGMP Snooping configuration. Figure 4-17.
Hotwire 6210, 6211, and 6381 User’s Guide 4.6.7 Static Routing If the modem is connected to more than one network, you may need to set up a static route between the networks. A static route is a predefined pathway that network information must travel to reach a specific host or network. You can use static routing to allow different IP domain users to access the Internet through the modem. To enable Static Routing: 1. From the Home screen, click on Advanced. 2. Under Advanced, select Static Routing.
Hotwire 6210, 6211, and 6381 User’s Guide 4.6.8 Dynamic Routing Dynamic Routing allows the CPE to automatically adjust to physical changes in the network. The CPE, using the RIP protocol, determines the network packets’ route based on the fewest number of hops between the source and the destination. The RIP protocol regularly broadcasts routing information to other routers on the network. To enable Dynamic Routing: 1. From the Home screen, click on Advanced. 2. Under Advanced, select Dynamic Routing.
Hotwire 6210, 6211, and 6381 User’s Guide 4.7.1 System Commands To make changes permanent, click on Tools (at the top of the page) and select System Commands. The following commands are used to configure the CPE: • Save all: Press this button in order to permanently save the current configuration of the modem. If you do restart the system without saving your configuration, the CPE will revert back to the previously saved configuration. • Restart: Use this button to restart the system.
Hotwire 6210, 6211, and 6381 User’s Guide 4.7.4 Update Gateway You can remotely upgrade the modem’s firmware from the web interface. The firmware consists of two images: the kernel (operating system) and the file system. To upgrade the firmware: 1. From the Home screen, under the Tools title, click on Update Gateway. This invokes the screen shown in Figure 4-20. 2. Click on Browse, and find the firmware file to download. Make sure this is the correct file. 3.
Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-21. Ping Test 4.7.6 Modem Test The Modem Test is used to check whether your Modem is properly connected to the WAN Network. This test may take a few seconds to complete. To perform the test, select your connection from the list and press the Test button. Before running this test, make sure you have a valid DSL link; if the DSL link is not connected, this test will always fail. Also, the DSLAM must support this feature.
Hotwire 6210, 6211, and 6381 User’s Guide 4.8.5 Product Information You can display the modem’s driver and run-time information. To view product information: From the Home screen, under the Status title, click on Product Information. Figure 4-22 illustrates the typical product information. Figure 4-22. Product Information 4.8.6 System Log You can display the modem’s log by going to the Home screen, then clicking on System Log under the Status title. From here you can view all logged information.
Hotwire 6210, 6211, and 6381 User’s Guide 5 Troubleshooting Below is a list of commonly asked questions. Before calling technical support, please look through these issues to see if they help solve your problem. 5.1 The modem is not functional 1. Check to see that the power LED is green and than the network cables are installed correctly. Refer to the quick start guide for more details. 2. Check to see that the LAN and WAN LEDs are green. 3. Check to see that the DSL LED is green. 4.
Hotwire 6210, 6211, and 6381 User’s Guide 5.5 The DSL Link LED is always off 1. Make sure you have DSL service. You should receive notification from your ISP that DSL service is installed. You can usually tell if the service is installed by listening to the phone line: you will hear some high-pitched noise. If you do not hear high-pitched noise, contact your ISP. 2. Verify that the phone line is connected directly to the wall and to the line input on the modem.
Hotwire 6210, 6211, and 6381 User’s Guide 6 Terminology What is a firewall? A firewall is protection between the Internet and your local network. It acts as the firewall in your car does, protecting the interior of the car from the engine. Your car's firewall has very small opening that allow desired connections from the engine into the cabin (gas pedal connection, etc), but if something happens to your engine, you are protected. The firewall in the router is very similar.
