User's Manual
29
5.3 FAQs
Problem type Solution
Unable to turn on.
automatically start up.
2) If it still cannot be started, please try to restart the system. When it is not
Unable to start.
2) Make sure the robot is fully charged.
Unable to recharge.
1) Please clear the obstacles near the charging base and put the charging
1.5m in front of the charging base and 0.5m on both sides.
sensor, the recharge sensor, the charging base location beacon, the
charging contact pins and charging contacts.
3) Please put the robot near the charging base.
refer to the chapter "Troubleshooting".
4) If the problem still can be resolved, please restart the system, long press
Unable to charge.
light does not on, please contact customer service)
to the charging base, and ensure that the charging contact pins of the
the indicator light of the robot changes to the breathing state.
3) If the indicator light of the charging base is on and the robot is turned on,
customer service)