User's Manual
Q: What if offset occurs on the finished model?
A: 1. Check the tightness of the synchronous belt and ensure it is correctly installed;
2. Slice the model again;
3. Reduce print speed;
4. Make sure operating temperature doesn't exceed its assigned set-point temperature 30℃.
Q:What if the files are garbled and cannot be read?
A: 1. The format of files after slicing is not compatible;
2. Repair the model before slicing.
Q:What if knock and noise occur when nozzle returning to zero point?
A: 1. Check whether the zero sensor is knocked and broken;
2. Check the lines and see whether the noises stop when pressing the sensorby hand;
3. Contact us by email.
Email: support@voxelab3dp.com
Q: Printer gets broken at the time of turning it on?
A: It might be caused by dialing error from switch power supply, please check whether the voltage is
set to the correct value. If the voltage is 110V and the power supply is 220V, damage will occur.
Please select 115V/230V by switch before power on.
Q: Too much filament oozing?
A: 1. Lower print temperature by 5~10℃;
2. Increase traveling speed, or increase the retraction length and speed.
Q: No filament coming out during printing?
A: 1. Lower the retraction length to avoid any abrasion;
2. Check whether the extruder is clogged, use a needle to clean it if necessary.
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