User's Guide

Chapter 7 Support and Service
S/N: FFAD******
Flashforge team is on standby and ready to help you with any challenges you may
have with your 3D printer. If the issues or questions are not covered in this User Guide,
you can seek for solutions on our official website or contact us via telephone.
There are solutions and instructions to common issues that can be found in our
knowledge base. Have a look first as most basic questions are answered there.
http://www.flashforge.com
The Flashforge support team can be reached by e-mail or phone between the
working hours of 8:00 a.m. to 5:00 p.m. PST Monday through Saturday. In case you
contact us during off-duty time, your inquiry will be answered the following business
day.
Note: Because of changing different filament the extruder maybe blockaded.
It’s not owing to quality issue, and outside the scope of 400 hours life. If users
encounter this problem, please contact our after-sale department and finish clean
work according to their instruction.
Facebook Official Group Address: Flashforge Official User Group
Email：support@flashforge.com
Address: No.518 XianYuan Road, Jinhua City,Zhejiang Province, China
27
FCC Statement
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is equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
·Reorient or relocate the receiving antenna.
·Increase the separation between the equipment and receiver.
·Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
·Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your
authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator and your body.