Wireless Alarm Hub Quick Start Guide V1.0.0 ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
Cybersecurity Recommendations Mandatory actions to be taken towards cybersecurity 1. Change Passwords and Use Strong Passwords: The number one reason systems get “hacked” is due to having weak or default passwords. It is recommended to change default passwords immediately and choose a strong password whenever possible. A strong password should be made up of at least 8 characters and a combination of special characters, numbers, and upper and lower case letters. 2.
In the event that your social media, bank, email, etc. account is compromised, you would not want someone collecting those passwords and trying them out on your video surveillance system. Using a different username and password for your security system will make it more difficult for someone to guess their way into your system. 9.
Foreword General This Guide introduces the functions, installation wirings and operations of the wireless alarm hub. Models H1、H1G、H1F、ARC2000E-SW-imou、G2、DHI-ARC2000E-SW、ARC2000E-SW、 ARC2000E-SW-LC Safety Instructions The following categorized signal words with defined meaning might appear in the Guide. Signal Words Meaning Indicates a high potential hazard which, if not avoided, will result in DANGER death or serious injury.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
⚫ ⚫ ⚫ ⚫ ⚫ ⚫ All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the Guide. Please contact the customer service for the latest program and supplementary documentation. There still might be deviation in technical data, functions and operations description, or errors in print. If there is any doubt or dispute, please refer to our final explanation.
Important Safeguards and Warnings The following description is the correct application method of the device. Please read the Guide carefully before use, in order to prevent danger and property loss. Strictly conform to the Guide during application and keep it properly after reading. Operating Requirement ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Do not place and install the device in an area exposed to direct sunlight or near heat generating device. Do not install the device in a humid, dusty or fuliginous area.
Table of Contents Cybersecurity Recommendations ........................................................................................................ II Foreword ................................................................................................................................................ IV Important Safeguards and Warnings ................................................................................................. VII 1 Overview ....................................................
1 Overview Profile Able to connect alarm devices, this alarm hub can communicate with the alarm devices through network, and report alarm information. It supports 2G/4G, Wi-Fi, and wired network. This hub adapts to residences and shops with high security demands, so users manage numerous alarm devices conveniently, and obtain reliable security service. 2G and 4G functions are not standard configurations. H1G matches with 2G module, whereas H1F matches with 4G module.
Table 1-1 Button function description Button Description Pair with alarm devices. Pair Press to enter wireless pairing mode. Press and hold for more than 5 seconds to enter AP network pairing mode. Indicate the device status. Blue light on represents normal operation. Slow flashing blue light represents that it enters AP network pairing Indicator mode. Fast flashing blue light represents that it enters wireless pairing mode. Slow flashing red light represents alarm or network error.
Device dimension (2) (unit: mm) Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
2 Installation Installation Dimension For installation dimension, see Figure 2-1. Installation dimension (unit: mm) Installation Procedure You can install this device with expansion screw. Drill holes in the wall according to hole positions of the bracket. Put expansion tubes into the holes. Fix the bracket with self-tapping screws. After installation, insert SIM card or network cable, connect power supply and turn on hub switch, to configure and use the hub conveniently in the future.
Installation with screws To ensure normal network connection, insert SIM card before power-on. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
3 Operation You can download Imou APP, add the alarm hub, configure network, pair with accessories, arm and delete the accessories. Downloading APP You can search Imou client in APP market, download and login APP. Alternatively, you can scan the QR code as below to download the APP. See Figure 3-1. QR code ⚫ ⚫ Android users, please go to Android APP market to search and download Imou. Apple users, please go to Apple Store to search and download Imou. Adding Alarm Hub 3.2.
Login Enter your mailbox and password, and then tap Login. The Device interface is displayed. See Figure 3-3. Tap Sign up if you have not signed up yet. Device Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
On the Device interface, tap + in the upper right corner. The Device adding interface is displayed. See Figure 3-4. Remove the bracket, and then scan QR code at the bottom of the hub. Device adding (QR code) (Optional) Or tap Serial number adding if you fail to scan QR code. The serial number scanning interface is displayed. See Figure 3-5. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Device adding (serial number) Enter serial number of the device, select the device in the category of alarm station, and then tap Next. On the APP interface, tap Next. Enter the device password on the pop-up interface. See Figure 3-6. Enter the device password Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
On the APP interface, tap Next. The hub is connecting with cloud. See Figure 3-7. Connect cloud Then, the hub prompts that it is connected with router successfully. The device is added successfully. On this interface, you can name your device, configure time zone and DST. See Figure 3-8. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Add successfully 3.2.2 Adding Alarm Hub through Wi-Fi Tap App icon on your mobile phone, and start the App. The Login interface is displayed. See Figure 3-9. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Login Enter your mailbox and password, and then tap Login. The Device interface is displayed. See Figure 3-10. Tap Sign up if you have not signed up yet. Device Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
On the Device interface, tap + in the upper right corner. The Device adding interface is displayed. See Figure 3-11. Remove the bracket, and then scan QR code at the bottom of the hub. Device adding (QR code) (Optional) Or tap Serial number adding if you fail to scan QR code. The serial number scanning interface is displayed. See Figure 3-12. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Device adding (serial number) Enter serial number of the device, select the device in the category of alarm station, and then tap Next. Press and hold the function key on the top of the hub for more than 5 seconds, until the indicator light flashes blue, then the device will enter AP configuration mode. See Figure 3-13. Press and hold functional key Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Enable WLAN on your mobile phone, tap hub hotspot (Hotspot Wi-Fi name is AlarmHub-hub serial number), and then tap Connect on the pop-up interface. See Figure 3-14. Connect The hotspot is connected successfully. See Figure 3-15. Connect successfully Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Go through Step 1 to Step 6 in 3.2.1 Adding Alarm Hub through Wired Network. On the APP interface, tap Next. Enter the device password on the pop-up interface. See Figure 3-16. Enter the device password On the APP interface, tap Next. Select Wi-Fi network, and enter Wi-Fi password according to interface prompts. See Figure 3-17 and Figure 3-18. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Select Wi-Fi Enter Wi-Fi password On the APP interface, tap Next. The hub is connecting with cloud. See Figure 3-19. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Connect cloud Then, the hub prompts that it is connected with router successfully. The device is added successfully. On this interface, you can name your device, configure time zone and DST. See Figure 3-20. Add successfully Tap Complete, and the hub is added to the device list. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Table 3-1 Icon description Icon Description Tap to enable or disable DND mode. Alarm notification will no longer be received after DND mode is enabled. Tap to add more devices. Wi-Fi intensity. Battery status. : The battery is fully charged. : The battery has a lot of electricity. : The battery has moderate electricity. : The battery has insufficient electricity. : Battery query error. : The battery is offline. : The Battery is charging. : The hub is charging with power adapter.
Select hub Tap Next. According to the interface prompts, insert one battery into battery compartment of door contact, and ensure its electrodes are correct. See Figure 3-22. Insert battery Follow the operation instruction. See Figure 3-23. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Operation Tick the confirmation that “Related operations have been completed”, and then tap Next. The pairing process is going on. See Figure 3-24. Pairing process After several seconds, the door contact is added successfully. See Figure 3-25. You can name your device on the interface. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Add successfully Tap Complete. Arming the Door Contact After the door contact is added to arming mode, an alarm will be triggered only in armed status. Tap App icon on your mobile phone, and start the App. The Device interface is displayed. See Figure 3-26. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Added Device Tap . Accessory list is displayed. See Figure 3-27. Accessory Table 3-2 Opening status description Icon Description Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Icon Description The door is open. The door is closed. Offline and unknown status. Query error. Tap Mode Switch on the interface. Switch the mode according to your needs. See Figure 3-28, Figure 3-29 and Figure 3-30. Home mode Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Away mode Disarm mode (Optional) Tap Settings in Figure 3-28 home mode. Home mode setting interface is displayed. See Figure 3-31. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Home mode setting The accessory is disarmed by default in home mode. Tap to arm the accessory. (Optional) Tap Settings in Figure 3-29 away mode. Away mode setting interface is displayed. See Figure 3-32. Away mode setting Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
The accessory is armed by default in away mode. Tap to disarm the accessory. (Optional) Tap to disarm all accessories, except 24H alarm devices, such as flood detector and so on. Configuration Details 3.5.1 Device Details Tap App icon on your mobile phone, and start the App. The Device interface is displayed. See Figure 3-33. Device Table 3-3 Accessory status description Status Description Online The accessory is online and working. Offline The accessory is offline and not working.
Accessory In case of alarm, you can tap Ignore Sound to stop the alarm sound. Tap in the upper right corner. Device Details interface is displayed. See Figure 3-35. Device details Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Table 3-4 Description Parameter Description Device Program Version Show the device program version. Gateway Mode Setting Tap to switch mode. Refer to “3.4 Arming the Door Contact”. Power Supply Mode It includes external power and battery. Battery Level Show remaining electricity of the battery. Volume You can configure volume to be Loud, Low and Mute. Alarm sound duration The alarm sound duration can be from 30 s to 180 s.
Device details Table 3-5 Description Parameter Description Device Program Version Show the device program version. Signal Intensity Show the signal intensity. Tamper-proof Cover If tamper-proof cover is enabled, the hub gives an alarm when the tamper-proof cover is moved. Door Detector If door detector is enabled, the hub gives an alarm when the door detector is opened. Battery Level Show remaining electricity of the battery.
⚫ ⚫ ⚫ If there is wired network, and the router distributes IP automatically, the hub gets IP automatically and uses wired network. If there is no wired network and there is Wi-Fi, the hub uses Wi-Fi. If there is no wired network and Wi-Fi, and 2G/4G card is inserted into the hub, the hub uses 2G/4G network. This following configuration is valid only when the hub is offline. When the hub is online, you can search nearby Wi-Fi information, and switch Wi-Fi.
Device details Tap Network Config. The Wi-Fi config interface is displayed. See Figure 3-39. Wi-Fi config On the APP interface, tap Next. Enter the device password on the pop-up interface. See Figure 3-40. Error! Use the Home tab to apply 标题 1 to the text that you want to app ear here.
Wi-Fi config—Enter device password After entering password, tap Next. Select Wi-Fi network, and enter Wi-Fi password according to interface prompts. Deleting the Door Contact ⚫ ⚫ Method 1: In APP, check accessory details and delete according to prompts. Method 2: Press RESET key for 6s when the power is on, restart the hub and restore factory default settings if there is slow pulse red indicator light. All set information has been cleared.
4 FAQ 1. Wireless alarm hub cannot be booted normally. Solution: Check input power of the hub (including adapter and USB cable). 2. Accessory pairing fails. Solution: ⚫ Check if electric amount of accessory battery is sufficient. ⚫ Check if the accessory has connected with other hubs. If so, clear configuration and try pairing again. ⚫ Check if the accessory is too far away from the hub and beyond effective distance. Move the detector closer and try pairing again. 3.
Technical Parameters Appendix table 1-1 Technical parameters Parameter Description Main Processor MTK7688AN Wireless Defense Zone 32 channels Siren Connection 4 sirens Remote Control 8 remote controls 2G/4G Support alarm short message function; support mobile data connection. Wired Network 1-channel 10/100M Ethernet, RJ–45 port Standby Power Supply CR18650 battery, 2150 mAh Supply Voltage DC5V 2A Power Consumption < 10W Working Temperature -10 °C to 55 °C Dimension 125 × 125 × 37.