User's Manual

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【Warranty repair/maintenance】
The warranty service is only limited to the malfunctioning
causes by the flaw of the product itself. For damages
caused by accidents or human factors, WISCHA shall
deal with it in accordance with the over-warranty
method. This includes but is not limited to the following:
A. Natural disasters, earthquake, lightning strikes, and
other accidents.
B. Misuse, abuse, negligence (such as liquid
penetration, dampening, etc.), and external appearance
damage.
C. Repair, modification, disassembly, and assembly
performed by personnel not authorized by WISCHA.
The scope of this service guarantee does not include
the damage or loss of the consumables and
accessories provided with the product (such as the
Flannel Bag, Magnetic Charging Cable, Product
Manual)
WISCHA denies all other unspecified service
guarantees, whether stated explicitly or implicitly, unless
it is within the legal scope of the present time. The
product’s service guarantee does not cover any
commercial or implied guarantees that meet a specific
purpose.
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Please contact the customer service first and
provide pictures or videos of the damage(s). The
Company’s maintenance personnel shall assess
whether the damage(s) is within the scope of
warranty.
Within the scope of the warranty, the product will be
properly repaired or replaced, as the required cost
and delivery fee to send the product back to the
customer will be borne by the Company. However,
the customer shall pay for the delivery fee sending
the product to the Company.
After undergoing repair or changing to a new
product as replacement during the warranty period,
the starting date of the warranty shall still be the
date when the product was first purchased.
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【Over-warranty repair】
Please contact the customer service first and provide
pictures or videos of the damage(s). The
maintenance personnel will conduct an evaluation
and provide you with a quotation.
The customer shall decide whether to repair the
machine, and then deliver the product for repair.
Days required for the repair depends on the severity
of the damage(s).
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