Warranty

Installation Kit for ZeroEnergy® - 1-Year Limited Warranty
Olive Tree Energy LLC (OTE), subject to the exclusions set forth below, warrants this Product to be free from defects in factory
workmanship and material under normal use and service and shall, at its sole option, repair or replace parts
proved to have such defects for a period of one (1) year from the date of original installation or, if such date is not determined,
from the date of Product delivery or shipment from the OTE factory to a distributor, dealer or contractor. This warranty is not
intended to benefit any party other than the original consumer purchaser and subsequent owners of the building in
which the Product was originally installed. This warranty does not apply unless (a) the product is installed according to OTE’s
written recommendations and specifications in effect at the time of purchase, and in accordance with all applicable local, state
and national codes in effect at the time of purchase; (b) the product has not been removed from its original place of
installation; and (c) notification is given in accordance with the Warranty Service Instructions below to an OTE authorized
distributor, dealer or contractor within thirty (30) days after discovery of a potential defect. The warranty period for repair or
replacement parts provided hereunder shall not extend beyond the warranty period stated above.
EXCLUSIONS: This warranty does not cover any:
1. Shipping, labor, or material charges.
2. Damages resulting from transportation, installation, or servicing of the Product.
3. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God.
4. Tampering, altering, defacing or removing the Product serial number will void this warranty.
5. Damages resulting from use of the Product in an environment that causes corrosion to any part of the Product.
6. Damages resulting from freezing of water.
7. Damages resulting from operation with inadequate refrigerant in primary system and/or water in the Product.
8. Damages resulting from use of components or accessories with the Product not approved in writing by OTE.
9. Damages resulting from any cause other than a defect in factory workmanship or material.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND OTE HEREBY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED
WARRANTY, SO THAT THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. SOME STATES ALLOW ONLY A PARTIAL LIMITATION
ON IMPLIED WARRANTIES TO LIMIT THE DURATION OF IMPLIED WARRANTIES TO THE DURATION OF THE EXPRESS WARRANTY.
IN SUCH STATES, THE DURATION OF IMPLIED WARRANTIES IS HEREBY EXPRESSLY LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY ON THE FACE HEREOF.
IN NO EVENT, WHETHER AS A RESULT OF BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE) STRICT
LIABILITY OR OTHERWISE, SHALL OTE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOSS OF USE OF THE PRODUCT OR ASSOCIATED EQUIPMENT, LOST REVENUES OR PROFITS, COST OF
SUBSTITUTE EQUIPMENT OR COST OF FUEL OR ELECTRICITY. THE ABOVE LIMITATIONS SHALL INURE TO THE BENEFIT OF OTE’S
SUPPLIERS AND SUBCONTRACTORS. THE ABOVE LIMITATION ON CONSEQUENTIAL DAMAGES SHALL NOT APPLY TO INJURIES TO
PERSONS IN THE CASE OF CONSUMER GOODS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR FOR STRICT LIABILITY IN TORT, SO THAT THE ABOVE EXCLUSIONS AND
LIMITATIONS MAY NOT APPLY TO YOU.
OTE DOES NOT ASSUME, OR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR OTE, ANY OTHER LIABILITY FOR THE SALE OF
THIS PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE.
WARRANTY SERVICE INSTRUCTIONS: Notify your distributor, installing or servicing dealer or contractor, in writing, about the
problem as soon as possible but no later than thirty (30) days after its discovery. Be sure to include product model number,
serial number, installation date and the nature of the problem. If a response is not received within a reasonable time, notify the
OTE Customer Service Dept. at 3036 West Bearss Ave, Tampa, FL 33618. A service request sent to OTE without prior dealer
contact will be referred back to a dealer, which is a time consuming process. Thus, it is in the best interest of the consumer to
contact the dealer directly.