Hood User Manual

21
BLUETOOTH
®
SPEAKER TROUBLESHOOTING PROCEDURES
Issue Cause What to do
The hood
speakers will
not pair with the
user’s device.
1. The speaker’s Bluetooth
®
is not actively pairing
with any devices.
1. Press the Bluetooth
®
button to signal the
pairing process.
2. The speaker’s Bluetooth
®
has stopped pairing
with devices, signaled by a sound indication.
2. Hold the Bluetooth
®
button for a few seconds
to restart the pairing process.
3. There are competing devices attempting to pair
with the speakers.
3. Disable other Bluetooth
®
devices within the
area.
4. The speaker’s Bluetooth
®
is already paired to
another device.
4. Disconnect the speaker’s Bluetooth
®
from the
device.
The user’s
device will not
pair with the
hood speakers.
1. The user’s device does not have Bluetooth
®
enabled.
1. Enable Bluetooth
®
on the user’s device.
2. The user’s device may be out of range. 2. Move closer towards the speakers.
3. The user’s device is already paired to another
device.
3. Disconnect the Bluetooth
®
device from the
user’s device.
4. There are multiple errors preventing the
user’s device from pairing with the speaker’s
Bluetooth
®
.
4. Restart the user’s device.
The user’s
device is paired
with the hood
speakers, but
will not connect
to the speakers.
1. There is an error during the pairing process. 1. Forget (remove) the speaker’s Bluetooth
®
from the user’s device and retry the pairing
process.
2. The user’s device may be out of range. 2. Move closer towards the speakers.
3. There are multiple errors preventing the user’s
device from pairing the speaker’s Bluetooth
®
.
3. Restart the user’s device.
The hood
speakers and
the user’s device
are paired and
connected,
but there is no
audio.
1. The volume is too low. 1. Increase the volume from either the speakers
or the user’s device.
2. The audio is muted. 2. Unmute the volume and increase it to a
moderate level.
3. The sound on the user’s device is not set as the
default playback device.
3. Set the speakers as the default playback
device.
The maximum
volume played
from the
speakers is too
low.
1. An older Bluetooth
®
version is being used by the
device.
1. Increase the maximum volume by increasing
the volume from the speakers rather than the
device.
Troubleshooting