Use and Care Manual

Troubleshooting
16
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TROUBLESHOOTING PROCEDURES FOR VORTEX
Issue Cause What to do
After installation,
the unit doesn’t
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1. The power source is not turned ON.  0DNHVXUHWKHFLUFXLWEUHDNHUDQGWKHXQLW¶V
power is ON.
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is not connecting properly.
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connected properly.
3. The switch wirings are disconnected.  0DNHVXUHWKHZLULQJVDWWKHVZLWFKDUH
connected properly.
4. The switch is defective. 4. Change the switch.
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blower is not
turning.
1. The blower is defective, possible seized. 1. Change the blower.
2. The thermally protected system detects if the
blower is too hot to operate and shuts the blower
down.
2. The blower will function properly after the
thermally protected system cools down.
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inside plug to see if one is pushed inside the
plug too far. Reseat pin if needed.
4. Damaged capacitor. 4. Change the capacitor.
The unit is
vibrating.
1. The blower is not secure in place. 1. Tighten the blower in place.
2. Damaged blower wheel. 2. Change the blower.
3. The hood is not secured in place.  &KHFNWKHLQVWDOODWLRQRIWKHKRRG
The unit is
whistling.
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2. The duct pipe connections are not connected
properly.
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are connections are sealed properly.
The blower is
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lights are not.
1. Defective bulb. 1. Change the bulb.
2. The light bulb is loose. 2. Tighten the light bulb.
3. The light bulb plug is disconnected. 3. Connect the light bulb plug.
The hood is
not venting out
properly.
1. The hood might be hanging to high from the
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 $GMXVWWKHGLVWDQFHEHWZHHQWKHFRRNWRSDQG
the bottom of the hood within 26” to 36” range.
2. The wind from the opened windows or opened
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ventilation of the hood.
2. Close all the windows and doors to eliminate
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 %ORFNLQJLQWKHGXFWRSHQLQJRUGXFWZRUN  5HPRYHDOOWKHEORFNLQJIURPWKHGXFWZRUNRU
duct opening.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting. 5. Change the ducting to at least 6” or higher.
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vibrating.
 0HWDO¿OWHULVORRVH  &KDQJHWKHPHWDO¿OWHU
 6SULQJFOLSLVEURNHQ 2. Change the spring clip.