User Manual

damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or modification of or to any part of the Product.
This warranty does not cover damage due to improper installation,
operation, maintenance, or attempted repair by anyone other than
Horizon. Return of any goods by Purchaser must be approved in
writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE
PRODUCT, WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no
event shall the liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon has no control
over use, setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all resulting
liability.
If you as the Purchaser or user are not prepared to accept the
liability associated with the use of this Product, you are advised to
return this Product immediately in new and unused condition to
the place of purchase.
Law: These Terms are governed by Illinois law
(without regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be
operated with caution and common sense and requires some
basic mechanical ability. Failure to operate this Product in a safe
and responsible manner could result in injury or damage to the
Product or other property. This Product is not intended for use
by children without direct adult supervision. The Product manual
contains instructions for safety, operation and maintenance. It is
essential to read and follow all the instructions and warnings in the
manual, prior to assembly, setup or use, in order to operate cor-
rectly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This
will enable Horizon to better answer your questions and service
you in the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@hori-
zonhobby.com, or call 877.504.0233 toll free to speak to a Product
Support representative.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for
a Return Merchandise Authorization (RMA). Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. A Service Repair Request is available at
www.horizonhobby.com on the “Support” tab. If you do not have
internet access, please include a letter with your complete name,
street address, email address and phone number where you can
be reached during business days, your RMA number, a list of the
included items, method of payment for any non-warranty expenses
and a brief summary of the problem. Your original sales receipt
must also be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the outside
of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date. Provided war-
ranty conditions have been met, your Product will be repaired or
replaced free of charge. Repair or replacement decisions are at the
sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for repair you are
agreeing to payment of the repair without notification. Repair
estimates are available upon request. You must include this
request with your repair. Non-warranty repair estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed
for return freight. Please advise us of your preferred method of
payment. Horizon accepts money orders and cashiers checks, as
well as Visa, MasterCard, American Express, and Discover cards. If
you choose to pay by credit card, please include your credit card
number and expiration date. Any repair left unpaid or unclaimed
after 90 days will be considered abandoned and will be disposed
of accordingly. Please note: non-warranty repair is only available
on electronics and model engines.
United States
Electronics and engines requiring inspection or repair should be
shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair should be
shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at
[e-mail] with any questions or
concerns regarding this product or warranty.
©2010 Horizon Hobby, Inc. Zenoah is distributed exclusively by Horizon Hobby, Inc. 6745.2
Revised 12/09