Instruction manual

206-4081-C
Frequently Asked Questions (FAQs)
25
the TV were transferred to the blank FTG card and
may have been different than those on the con-
figured FTG card previously installed. Similar to:
While the ‘IR Remote Access On’, I changed some
Installer Menu settings with IR remote. See IR
Remote Access On.
Q. I installed a configured FTG card from an existing
TV setup into my new TV, but the Installer Menu
settings of the FTG card were not retained.
A. This is correct. The new TV was not the same
model chassis as the previous TV and the Installer
Menu settings of the new TV were transferred to
the FTG card overwriting the previous settings on
the FTG card. See Data Flow Figures.
Q. What will happen when I turn On the unit with-
out waiting long enough after I have plugged-in
the TV. Similar to: What will happen when I
insert a card into a TV that is already turned on?
A. When the standby power is initially applied to
the FTG card, data are transferred between the TV
and the FTG card. If you turn on the set during
this period, you will see some activity on the
screen (tuning, OSD) while the card and TV ini-
tializes.
Q. I have a card that has the AC_ON set to "Always
On", but it does not turn on the TV.
A. Cycle the AC again. The first time AC is applied,
the setting is transferred from the card to the TV.
The TV reads this setting only after a reset.
Q. I have an LST5600A with V1.02.000. I can not
get it to tune to some digital channels when the
card is inserted. But when the card is removed, I
am able to tune to the channel. But, this is only
when I use the channel up/down and not when I
use a direct access tune.
A. The card translates the channel up/down com-
mands into direct access tune commands. There
is a recently discovered issue with the LST5600A
when on cable band. Unfortunately, this product
is EOL’d and there is no known work around.
Q. I get the "CYCLE AC POWER" when I configured
my card. I have not seen this before.
A. This message is seen only when the TV is a
Hospital set or when the set is using the virtual
tuning mode. The message is normal but should
disappear when AC is cycled.
Q. I get the "CYCLE AC POWER" when I configured
my card on a 42PX7DC and after I cycled the AC
power; the message is still there and can not be
removed.
A. This particular set retains the standby 5V for a
long time after removing the AC power and pre-
vents the card from resetting. Wait a little longer
before reconnecting the TV to the AC or remove
and reinsert the FTG card.
Q. I opened a saved configuration file and made
changes to either the FTG Channel Map or the
Installer Menu Configuration. I configured several
cards with these changes. At a later time I
opened that configuration file, but where are my
changes.
A. Any changes made to a configuration file must be
saved before exiting the application. Either the
changes were not saved or were saved in a file
with a different name. See Save Configuration
File.