Product Manual

have products repaired by one of Vitality 4 Life’s Service Centres. Please contact Vitality 4 Life for
further information.
4. Do not send the product back to the service centre without return authorization form.
5. In no event shall our liability exceed the retail value of the product. We make no warranty with
respect to parts from a source other than Vitality 4 Life.
All exchanged or substitute parts and products replaced under warranty service will become the
property of Vitality 4 Life. Repaired or replaced products or parts thereof will be warranted by
Vitality 4 Life for the balance of the original warranty period.
WARRANTY DOES NOT COVER
•
Damage, accidental or otherwise, to the Product, not caused by direct defect in factory
workmanship or materials.
•
Damage due to abuse, mishandling, alteration, misuse, commercial service, tampering,
accident, failure to follow care, operating and handling provisions indicated in the instructions.
•
Damage caused by parts or service not authorized or performed by Vitality 4 Life.
•
Some states do not allow the exclusion or limitation of incidental or consequential damages.
So the above limitations may not apply to you in the case of damage in shipment. If your Zen
‘Brighton’ Infrared Sauna was damaged in shipment, immediately report this type of damage
to the parcel carrier and have them file an inspection report with Vitality 4 Life.
•
You have rights and benefits under the consumer laws in your jurisdiction. Without detracting
from these rights or benefits, Vitality 4 Life excludes all liability in respect of this product for
any other loss which is not reasonably foreseeable from a failure of this product, which may
include liability for negligence, loss of expenditure associated with the product and loss of
enjoyment.
Please follow these instructions when making a warranty claim:
1. You must inform Vitality 4 Life as soon as the warranty claim arises and provide a visual
documentation of the fault.
2. If the warranty claim is not accepted:
a) Vitality 4 Life will inform the customer;
b) If requested to do so by the customer, Vitality 4 Life will repair the product provided the
customer pays the usual charges for such repair; and
c) If applicable the customer will be responsible for all costs associated with collection of the
product from Vitality 4 Life.
VITALITY 4 LIFE AUSTRALIA
www.vitality4life.com.au
[e-mail]
1800 802 924
Hours of Operation:
8:30am to 5:30pm Monday through Friday, excluding holidays.
Head Office and showroom:
5/10 Brigantine Street Byron Bay NSW 2481, Australia
Sydney Showroom
21 Mullens St Balmain NSW 2041, Australia
12