Product Manual
PROBLEM
POSSIBLE REASON
COUNTER MEASURE
3
Infrared Heater not
heating up
* The heater is
broken
* The wire junction or
the heater’s wire is
loose
* The circuit board of
the relay is not
working
* Replace with a new heater
of the same specifications
* Check the connection /
junction and if it loose or
broken, replace it
* Replace the circuit board
4
Odour coming from sauna
* The circuits
problems
* The temperature has gone
over the high cut off range
and the power supply may
need to be replaced
* Parts of the circuitry have
broken
5
Light bulb is not working
* Light bulb has
burnt out
* Light bulb wiring is
loose
* Problems with the
electrical control
panel
* Replace the light bulb
* Replace the lamp holder
* Repair or replace it
6
Sauna does not power up
* Power cord is
unplugged
* Outlet has no
power
* Power supply or
circuit panel is
broken
* Connect power correctly
* Check outlet or circuit
breaker
* Replace the power supply
or related circuitry board
7
The temperature display
show "EP"
* The connector of
temperature sensor
is loose or sensor
damaged
* Tighten the connector of
temperature
sensor or change to a new
temperature sensor.
8
The temperature display
show "H"
* The temperature
inside the sauna
room is too high
* Turn off the unit, and
contact the manufacture.
10