User manual

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1. Getting Started
The first two chapters of this manual will explain how to setup your VideoReQuest and load
DVDs in the DVD changer(s). Subsequent chapters will show you how to use your
VideoReQuest and remote control.
Once you have completed the setup procedure, VideoReQuest will become your essential all-
in-one movie source, revolutionizing the way you find and watch your movies.
1.1 How to Use This Manual
In this manual, you will find all of the information you need to get years of movie viewing
enjoyment. All remote control buttons will be shown in capital letters (for example: ENTER)
and all categories will be shown in bold and capitalized (for example: NOW PLAYING).
1.2 How to Get Help
Your best source of information and support for your VideoReQuest system is your dealer.
Most questions or problems can be solved by contacting your dealer.
The ReQuest Multimedia website, http://www.request.com, contains the latest information
on your VideoReQuest, including software upgrades, user guides, and answers to many
general questions.
ReQuest Multimedia’s technical support is accessible via email. Please email your technical
questions or comments to [e-mail].
1.3 Package Contents
(1) VideoReQuest Digital Video Controller
(1) User Manual
(1) Remote Control Quick Guide
(1) Installation Manual (For Dealers)
(1) Power Cable
(1) RS-232 Serial Cable (Female to Female Null Modem)
(1) Serial Cable (Male to Female)
(1) CAT 5 Ethernet Cable (Grey)
(1) 64 Button VideoReQuest Remote Control with Batteries
1.4 Remote Control
The VideoReQuest remote control provides all the functionality to control your VideoReQuest.
Your dealer may have provided other ways of controlling your VideoReQuest through touch
screen(s), keypads, or other remote controls.
When using the VideoReQuest remote control, please refer to the Remote Control Quick Guide
that accompanied your unit. The Remote Control Quick Guide can also be found at
www.request.com in the Support Section.