User Manual
VideoReQuest gives you the freedom to finally browse through your entire movie collection. With the press of a button you have access to hundreds of DVDs, each one instantly accessible by Title, Actor, Director, Rating, or Genre. Leave the movies to your VideoReQuest it’s guaranteed to entertain. VideoReQuest is your very own movie entertainment system.
Table of Contents Table of Contents ........................................................................................................ 1 1. Getting Started ........................................................................................................ 2 1.1 How to Use This Manual........................................................................................ 2 1.2 How to Get Help .................................................................................................. 2 1.
1. Getting Started The first two chapters of this manual will explain how to setup your VideoReQuest and load DVDs in the DVD changer(s). Subsequent chapters will show you how to use your VideoReQuest and remote control. Once you have completed the setup procedure, VideoReQuest will become your essential allin-one movie source, revolutionizing the way you find and watch your movies. 1.
1.5 Front Panel 1.5.1 Status Light The status light on the front of the unit indicates the state of your VideoReQuest. Flashing Red/Green – Unit is starting. Solid Green – Unit is operational and ready. Flashing Green – Unit is performing a DVD Look-Up. Flashing Red – Unit is shutting down. Solid Red – Unit is in “soft power” with the power button on the remote control. 1.5.
1.5.3 Front IR Port and Power Light The front IR port and Blue Power Light on the VideoReQuest unit can each be enabled by flipping both dip switches up. Similarly, they can be disabled by moving the DIP switches down. 1.5.4 Keyboard All of the functions of the remote control can be performed on a USB or PS2 keyboard. There is a USB port for keyboards in the front of the unit behind the front plate and a USB and PS2 port in the rear of the unit.
2. Setting Up Your VideoReQuest Note: VideoReQuest is a versatile product designed to be installed by professional dealers. It works in conjunction with home automation systems and specialized video switchers. Dealers, please refer to our VideoReQuest Installation Manual found on www.request.com in the Support Section. Back Panel: 2.1 Connecting DVD Changers to the VideoReQuest Your VideoReQuest controls the DVD changer(s) through RS-232.
2.3 Controlling Other Video Switchers and Receivers Through IR The VideoReQuest supports direct control of the Xantech RS232IR module to allow the VideoReQuest to control other IR based Video Switchers and A/V Receivers. Please refer to the VideoReQuest Installation Manual for more information. 2.4 Controlling VideoReQuest With Home Automation Systems Your VideoReQuest can be controlled using several home automation products.
3. Configuring VideoReQuest VideoReQuest was designed for easy set-up. This chapter explains the initial configuration of the VideoReQuest and how to use the System Menus to customize your VideoReQuest. 3.1 Getting to the VideoReQuest Menu To access the VideoReQuest menu, press the VRQ MENU button on the remote control. You can also exit the menus by pressing the VRQ MENU again. Use the cursor keys on the remote control to move UP and DOWN in the lists, and LEFT and RIGHT to enter and exit menu items. 3.
Schedule All the DVDs on all the changers can be looked up on a weekly or monthly schedule basis to check the integrity of the database. This is useful if the DVD changers are accessible to children, who might rearrange all the positions of the DVDs on the changer. Manual The DVDs in the changer can be identified immediately, rather than waiting for a scheduled check. It can be checked by ALL DVDs, Changer, and range of DVDs in a changer.
3.3 Network Configuration Choose between Dynamic Host Configuration (only with a Router) or Static IP Address. If Static is used, please refer to your router instructions as to what the proper IP Address, subnet mask, Gateway Address, and DNS address is needed. Name your VideoReQuest to identify it with network applications. Only use letters and numbers, without spaces or punctuation. 3.
4. Loading DVDs into the DVD Changer Note: VideoReQuest will only work with DVD movies. Even though your changer may support other discs including SACD and audio CDs, the VideoReQuest has been designed as the ultimate movie player and will not display these discs. 4.1 Adding New DVDs Every DVD changer has its own method of loading discs. For example, the Sony DVPCX777ES Changer requires the discs to be loaded with the label to the right. It is recommended to load discs starting on Slot #1 of every changer.
5. Browsing Your Movie Library 5.1 VideoReQuest Home The VideoReQuest Home screen is the first screen you’ll see once the VideoReQuest is up and running. Here you’ll see several categories to browse your movie library. VideoReQuest allows you to browse by All Movies, Genres, MPAA Ratings, Actors, and Directors. It also shows any currently playing movie in Now Playing.
5.3 All Movies The ALL MOVIES category lists all the recognized movies on all the attached DVD changers in alphabetical order. Pressing PLAY on a movie will load that DVD and begin playing. Pressing EJECT on a movie will indicate which changer to press eject to remove the movie. Quick Access Key: ALL DISCS Button To quickly return to the ALL MOVIES page from any other page or while watching a DVD, press the ALL DISCS button on the remote control. 5.
When a genre is picked, such as Comedy (shown below), only Comedy movies will be listed, in alphabetical order. Quick Access Key: GENRES Button To quickly return to the GENRES Page from any other page or while watching a DVD, press the GENRES button on the remote control. 5.5 MPAA Ratings The RATINGS category allows you to sort your movies by the MPAA rating system.
5.6 Actors The ACTORS category allows you to sort your movies by the starring actors of a movie. When an Actor is picked, such as Ben Stiller (shown below), only movies with Ben Stiller will be listed, in alphabetical order.
5.6 Directors The DIRECTORS category allows you to sort your movies by the director. When a director is picked, only movies with that director will be listed, in alphabetical order. 5.7 More Info Pressing ENTER or RIGHT with the remote control will display more information about the movie, including cast, director, genre and plot summary. To scroll through the text, press UP and DOWN to go one line at a time, or PAGE UP or PAGE DOWN to go a full page at a time.
5.8 Chapters While in the MORE INFO page, pressing RIGHT will show the CHAPTERS information of that DVD. The red highlighted chapter is the currently playing chapter. If the movie is not playing, then the first chapter is always highlighted red. You can scroll UP and DOWN the Chapters list to view the Chapters. Pressing ENTER on a chapter will begin playing that chapter. Note: Press and Hold ALT + Edit button to update the DVD Information.
6.1 Switching Between the VideoReQuest and DVD Changer(s) To switch back to the VideoReQuest while a movie is being played on the DVD changer, you can either press STOP to stop the movie and return, or any of the VideoReQuest quick navigation buttons including: VRQ, MENU, ALL DISCS, GENRES, RATINGS, SEARCH, and NOW PLAYING.
7. Editing DVD Entries You can make edits to any of the DVD entries on your VideoReQuest by using the Edit command. The Edit button is located in the upper left hand corner of your VideoReQuest remote control. The Edit command can be used to edit an unknown DVD or any DVD that looked up incorrectly. This feature will allow you to either manually type in the DVD information or let you do a search by the DVD Title. 7.
7.2 Search Edit The VideoReQuest allows you to search the AMG database by title. When you are in the Edit screen simply type in a few key words in the Title, press enter or search and you will see a list of movies to choose from. After choosing the title press save to store the information.
8. Manual DVD Cover Art VideoReQuest supports DVD Cover Art with our DVD Image Manager interface. Using the VideoReQuest webserver you can quickly and easily search for DVD cover art images online and load them to the VideoReQuest. You can even search your VideoReQuest for all movies without cover art, allowing you to quickly access them to make changes. To access the webserver, simply open a browser window and type in the IP address of your VideoReQuest (i.e http://192.168.1.25).
Strategies: For best quality graphics, look for JPEGs, GIFs, or PNGs that are 160x220 or larger. Some sites that have good quality DVD images include Amazon, Buy.com, DVDEmpire, Allmovies.com. Troubleshooting: • • Find Cover Art may not work if a pop-up blocker is enabled. Disable the pop-up blocker or set it to ignore your VideoReQuest webserver page. If Drag and Drop does not work on IE in Windows, click on Tools->Internet Options and click the “Delete Files…” button under “Temporary Internet files”.
9. Troubleshooting Q: The VideoReQuest cannot detect my Sony DVP-CX777ES DVD changer. A: 1) Check the RS-232 connection between the two and make sure both units are turned on. 2) Run the detect action from DVD Menu/Configuration/DVD Options/Player/Detect Q: I connected the Component Video output of the VideoReQuest to my video screen, but I get a black and white picture, strange colors or no video.
10. ReQuest Multimedia Customer Service Your best source for support is your dealer. Please contact your dealer with any setup questions or concerns. He/She is the expert on your particular installation and should be able to help you. If for some reason your dealer cannot help, please feel free to contact ReQuest by Internet, email, or telephone. 10.1.1 Internet ReQuest Multimedia’s website, http://www.request.
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12. Regulatory Notices 12.1 United States FCC Compliance VideoReQuest complies with the limits for a Class B digital device, pursuant to part 15 of the Federal Communications Commission rules and regulations. These limits are designed to provide reasonable protection against radio and television interference in a residential installation. This device uses and generates radio frequency energy and if not installed and used in accordance with the instructions can cause interference with radio communications.
100 Saratoga Village Blvd #44 Ballston Spa, NY 12020 P: 800.236.2812 F: 518.899.
