User guide

1.11 Troubleshooting and tips
AG50241 Rev. 4 55
Note: You cannot send output files to a printer directly connected to a Macintosh com-
puter. This is because Macintosh computers do not send printer files directly to a
printer. Instead, Macintosh computers use an application associated with each file
type.
1.11.8.1 Installing the Windows shared printer
You or your system administrator must install the appropriate Windows printer on the
print server. For example, on Windows NT use
Start > Settings > Printers and open the
Add Printer icon. For details, see the description of the NT Print input method in the
RIP Manual.
The important points are:
• Choose the correct printer manufacturer and model. If the printer model is not
listed, you may need to click
Have Disk and provide a disk or CD-ROM sup-
plied by the printer manufacturer.
• Make the printer shared and choose an appropriate
Share Name.
• Make a note of the share name of the printer for use in the following RIP pro-
cedure.
1.11.8.2 Using the shared printer from the RIP
Once you have produced a shared printer:
1. In the RIP, edit the page setup you wish to use and open the Configure Device
dialog box.
2. Choose
File from the Output Method menu.
3. Enter the name of the PC acting as the print server in the
File Output: Change...
text box. For example,
\\PCPrintserver.
4. Enter the share name of the printer in the
File Output: File Template text box. For
example,
HP2000CP.
5. Set remaining options in the Configure Device dialog box and Page Setup
dialog box as required and print a file using this page setup.