User guide

1.11 Troubleshooting and tips
AG50241 Rev. 4 47
Waiting for response from the device
This message appears when the RIP is attempting to get status information from
the printer. If this message occurs several times in a row, check the status of the
printer.
Note: This message may occur several times if the printer uses a long drying
time. Check that the specified drying time has elapsed before checking the gen-
eral status of the printer.
No response from device
This message appears when the RIP has been unable to get the media width and
length values from the printer. This may be because no paper is loaded in the
printer. If your printer has paper loaded and it is unable to provide media size
values then the default values specified in the Page Layout dialog box are used,
which are reported in the RIP monitor.
Using Media Width specified in Page Layout = # inches (# mm)
This message appears when the RIP has been unable to get the media width
value from the printer and the default media width specified in the Page Layout
dialog box is used. Its value is indicated in inches and millimeters, where
# is
replaced by specific values.
Using Media Length specified in Page Layout = # inches (# mm)
This message appears when the RIP has been unable to get the media length
value from the printer and the default media length specified in the Page Layout
dialog box is used. Its value is indicated in inches and millimeters, where
# is
replaced by specific values.
Warning: Top and Bottom Margin values will be swapped.
This warning informs you that your version of the RIP needs to swap values
specified in the Page Layout dialog box for the top and bottom margins to cor-
rectly deal with sheet-fed devices. The warning ensures that you are aware of
this issue, as described on page 36.
Job output for "job name", sent on <date> <time>
This message informs you that the RIP has finished sending the job to the
printer. The job name is specified in quotation marks and is followed by the date
and time at which the job was output.