User guide

1.11 Troubleshooting and tips
AG50241 Rev. 4 45
1.11.1 Miscellaneous messages
The following is a general list of error messages or warnings that may appear in the
RIP monitor window:
%%[ Error: VMerror; OffendingCommand: pagedevice ]%%
When printing using large paper sizes or high resolutions a VM Error may occur.
Some jobs may suppress the VM Error and print using the default page size specified
in the Page Layout dialog box, so that the output appears clipped. If this occurs we
recommend that you increase the Band size in the Configure RIP options dialog box to
1024 KB.
%%[Error: undefinedfilename; Offending Command: run]%%
This error message appears if you have created a device type using a name sim-
ilar to the name of the device type on which it is based. If you use the same text
to name the new device as that used to label the device type, you must match the
use of lowercase and uppercase characters in the device type label. To prevent
this error, open the Device Manager, select the device and click
Edit. In the
Device Manager Edit dialog box, change the name of the device to something
completely different.
*****WARNING: Insufficient working set may result in paging and
performance may be affected
*****Try logging on as a Power User or reducing the memory allo-
cated to the RIP
This message may occur when using the RIP running on either Windows NT
with service pack 6 or 6a or Windows 2000. It is due to the way these operating
systems deal with memory requests.
You can ignore the warning message because performance is not affected in this
case. If you wish to remove this error message, two possible solutions exist. You
can revert back to using service pack 5 if you are working on Windows NT.
Alternatively, you can reduce the amount of memory available to the RIP. This
may however affect the performance of the RIP, depending on the total amount
of memory that you have available.
Not enough system memory to output this page.
This message can appear during output when the RIP is not supplying enough
memory for the needs of the operating system on the computer. Set
Minimum