Cover ZEBRA ZXP Series 7™ User’s Manual P1036101-002
Copyright Notice © 2013 ZIH Corp. This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra.
Compliance and Regulatory Statements FCC - Compliance Statement (USA) This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for Class A Digital Devices, pursuant to Part 15 of the FCC Rules.
Agency Approvals Zebra ZXP Series 7 Card Printer complies with following applicable directives and standards for the ITE: Residential, Commercial & Light Industry environments • • iv For US/Canada/Mexico/Australia&NZ • FCC Class A, CFR 47, Part 15 Subpart B • Part15 Subpart C • Canadian STD RSS-210 • NOM-NYCE (Mexico) • EN60950: EN60950-1 Safety Standard (TUV & NRTL) • RCM (Australia) For Europe (Applicable Directives and Supporting Standards): • 2004/108/EC EMC Directive, EN55022: Class A,
Declarations of Conformity ZEBRA TECHNOLOGIES CORPORATION Declares that the following Information Technology Equipment Zebra ZXP Series 7 Card Printer complies with following applicable directives and standards for the ITE: Residential, Commercial & Light Industry environments Applicable Directives and Supporting Standards: 2004/108/EC EMC Directive, EN55022:2010 Class A, EN55024: 2010, EN61000-3-2:2006+A2:2009, EN61000-3-3:2008 2006/95/EC LVD Directive, EN60950-1:2006+A1:2010, CB Scheme RFID Enabled Applic
Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Important • Advises you of information that is essential to complete a task, or points out the importance of specific information in the text. Provides an example or scenario to demonstrate or clarify a section of text.
Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 • Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 General Information. . . . . . . . . . . . . . . . .
: Contents 5 • ZXP Series Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 ZXP Series Toolbox Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Configuration . . . . . . . . . . . . . . . . . . . . .
1 Introduction Description This Manual provides detailed information on the installation and operation of Zebra ZXP Series 7 Card Printers manufactured by Zebra Technologies Corporation. The ZXP Series 7 offers the choice of single- or dual-sided direct to card printers with a range of options that can be installed in the factory or added later so the printer can be scaled as business needs grow or demands change.
1: Introduction Printer Components Printer Components Printer only Print Cover Release Button Options Cover Feeder Cartridge Operator Control Panel (OCP) Output Hopper Manual Feed Slot Reject Bin Ribbon Drawer Printer with Laminator Laminator Cover Release Button Print Cover Release Button Options Cover Feeder Cartridge Operator Control Panel (OCP) Output Hopper Manual Feed Slot Laminator Bottom Cover Reject Bin Ribbon Drawer 2 Zebra ZXP Series 7 Card Printer User’s Manual P1036101-002
2 Installation and Setup General Information This section will guide you through the installation and setup of your Card Printer. This consists of the following procedures, which should be performed in the order presented. P1036101-002 • Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 • Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 • Installing the Dual Cleaning Cartridge. .
2: Installation and Setup Unpacking the Printer Unpacking the Printer Printer without a Laminator Step 1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper. Step 2. Open the shipping container. Step 3. Remove the packing material and accessories. Important • Save all the packing material and the shipping carton in case the Printer needs to be moved or shipped.
2: Installation and Setup Unpacking the Printer Caution • The Printer weighs approximately 12.2 kg (26.9 lbs). Use two people to lift it out of the shipping carton. Step 5. Lift the Printer and Laminator out of the carton by holding it with both hands. Step 6. Place the Printer in a location that meets the following requirements: Important • When moving the printer from storage (23º F/-5º C to 158º F/70º C) to the operating area (59º F/15º C to 95º F/35º C), allow time to acclimate prior to operation.
2: Installation and Setup Unpacking the Printer Printer with a Laminator Step 1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is apparent, file a claim with the shipper. Step 2. Open the shipping container. Step 3. Remove the packing material and accessories. Important • Save all the packing material and the shipping carton in case the Printer needs to be moved or shipped.
2: Installation and Setup Unpacking the Printer Caution • The Printer with Laminator weighs approximately 17.9 kg (39.5 lbs). Use two people to lift it out of the shipping carton. Step 5. Lift the Printer out of the carton by holding it with both hands. Step 6. Place the Printer in a location that meets the following requirements: Important • When moving the printer from storage (23º F/-5º C to 158º F/70º C) to the operating area (59º F/15º C to 95º F/35º C), allow time to acclimate prior to operation.
2: Installation and Setup Loading Cards Loading Cards Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an enclosed container. Ideally, use cards as soon as possible after unwrapping. Step 1. Remove the wrapping from the card stack. Step 2. Holding the card stack by the sides (do not touch the print surfaces), hold it vertically against a flat surface such as a desktop.
2: Installation and Setup Loading Cards Step 5. Open the Feeder Cartridge Door, and slide the Card Stack Pusher all the way to the right, until it locks in place. Step 6. Place the card stack in the Feeder Cartridge in the correct orientation shown below. For Cards with a Barcode, see Appendix F for details. Step 7. For optimum performance, ensure that the cards are fully seated; then close the Feeder Cartridge Door.
2: Installation and Setup Installing the Feeder Cartridge and Output Hopper Installing the Feeder Cartridge and Output Hopper Feeder Cartridge The Feeder Cartridge is positioned on the right side of the Printer and holds the cards to be printed. Note that once in place, you can add cards as needed to the Feeder Cartridge without removing it from the Printer. Step 1. Install the Feeder Cartridge by sliding it down and to the left into the receptacle.
2: Installation and Setup Installing the Dual Cleaning Cartridge Installing the Dual Cleaning Cartridge The Dual Cleaning Cartridge cleans the cards entering the Printer from the Feeder Cartridge. The cartridge consists of a cartridge frame and two adhesive rollers. Step 1. Locate the cartridge frame and the two adhesive rollers. Step 2. Insert the adhesive rollers into the cartridge frame. Step 3. Peel the protective wrapper from the adhesive rollers to expose the sticky surface.
2: Installation and Setup Installing the Dual Cleaning Cartridge Step 5. Open the Options Cover. Step 6. Locate the area where the Dual Cleaning Cartridge will be installed. Step 7. Hold the cartridge by the extended handle. Step 8. Insert the lip of the cartridge into the slot, and push forward, into the printer, until it snaps into place. Step 9. If you are also installing the Manual Feed Cleaning Cassette, continue to the next page; otherwise, close the Options Cover.
2: Installation and Setup Installing the Manual Feed Cleaning Cassette Installing the Manual Feed Cleaning Cassette The Manual Feed Cleaning Cassette cleans the cards entering the Printer from the Manual Feed Slot. The cassette consists of a frame and an adhesive roller. Step 1. Locate the cassette frame and adhesive roller. Step 2. Insert the adhesive roller into the cassette frame. Step 3. Peel the protective wrapper from the adhesive roller to expose the sticky surface. Do not touch the sticky surface.
2: Installation and Setup Installing the Manual Feed Cleaning Cassette Step 5. If not already done, open the Options Cover. Step 6. Locate the area where the Manual Feed Cleaning Cassette will be installed. Step 7. Hold the cassette by the extended handle. Step 8. Slide the cassette into place. Step 9. Insert the lip of the cassette into the slot in the back panel. Step 10. Press the cassette down until it seats and latches. Step 11. Close the Options Cover.
2: Installation and Setup Loading a Print Ribbon Loading a Print Ribbon The ZXP Series 7 Printer is designed to work only with Zebra True Colours® Ribbons in order to achieve rich, vibrant image production over the full-color spectrum. Step 1. Press the Print Cover Release Button. 2 1 3 Step 2. Open the Print Cover. Step 3. Slide out the Ribbon Drawer until it stops. It is not necessary to remove it. Step 4. Remove the printhead protective foam, if present.
2: Installation and Setup Loading a Print Ribbon Step 5. Take the print ribbon out of the box. Step 6. Carefully unroll the print ribbon. Note that there is a clear leader with a sticky surface holding the print ribbon in place. This leader needs to be pulled free and rolled onto the take-up spool. Step 7. Make sure the print ribbon comes off the bottom of the supply spool and feeds to the bottom of the take-up spool. Step 8. Set the print ribbon supply spool (PURPLE) into the supply carrier (PURPLE).
2: Installation and Setup Loading a Print Ribbon Step 11. Close the Ribbon Drawer. Step 12. Close the Print Cover, and press down until it latches securely.
2: Installation and Setup Loading the Laminate Loading the Laminate Opening the Laminator Note • The Lower Laminate Cassette is only present on the dual-sided laminator. Step 1. Press the Laminator Cover Release Button, and lift the cover to its upright position. It will remain in that position. Step 2. Open the Laminator Bottom Cover.
2: Installation and Setup Loading the Laminate Removing the Laminate Cassette(s) Step 1. Rotate the locking lever in the direction indicated in the figure below. Step 2. Rotate the cassette to the mechanical stop in the direction indicated below.
2: Installation and Setup Loading the Laminate Step 3. Remove the cassette(s) by pulling each cassette straight out from its spindle. Step 4. Open the cassette(s), like a clam shell, by separating its two halves. Grasp the two halves firmly with your fingers, then pull it apart. Do NOT use tools. (Upper Laminate Cassette shown.) Step 5. If there is an empty laminate core in the cassette, remove it.
2: Installation and Setup Loading the Laminate Loading the Laminate Cassette(s) Step 1. Remove a new roll of laminate from its packaging. There are two different laminate rolls, one for the Upper Cassette (Blue) and one for the Lower Cassette (Gold). Important • The geared flange on the laminate spool is removable, but do not remove it. If it does come off, snap it back onto the end of the spool. Step 2.
2: Installation and Setup Loading the Laminate Step 7. Pull out an inch or two of laminate past the lip of the cassette. Step 8. Close the cassette by firmly pressing the “clamshell” together. You will hear a click and feel a detent when the halves of the cassette seat together. Step 9. Cut the laminate square (as close to perpendicular as possible) with scissors. Hold the scissors in one hand. Hold the cassette with the other hand.
2: Installation and Setup Loading the Laminate Step 10. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate is just beyond the lip of the cassette, as shown below. Important • Check for laminate overhang any time the locking lever is pressed or the cassette is removed. 0 - 0.5 mm 0 - 1/32" 0 - 0.
2: Installation and Setup Loading the Laminate Installing the Laminate Cassette(s) Step 1. If the laminate cassettes are not already removed, remove the cassettes. Step 2. Slide the cassette onto the spindle.
2: Installation and Setup Loading the Laminate Step 3. Ensure the cassette is fully seated on the spindle. Gently press the cassette until it is flush against the laminator frame. Step 4. Rotate each cassette (in the direction indicated in the figure below) until it stops.
2: Installation and Setup Loading the Laminate Step 5. Apply increasing rotational pressure, and listen for the audible click when the locking lever snaps into place. Step 6.
2: Installation and Setup Loading the Laminate Laminating Contact Smart Cards Use registered laminate for the top surface of a contact smart card. This type of laminate has a repeating pattern of an index hole and a rectangular cutout to expose the card’s electrical contacts. electrical contacts rectangular cutout index hole Step 1. Remove the Upper Laminate Cassette; see Page 19. Step 2. Open the cassette, and remove the laminate if present. Step 3.
2: Installation and Setup Loading the Laminate Step 5. Rotate the core to adjust the laminate overhang. Stop when the end of the laminate (not the edge of the index hole) is just beyond the lip of the cassette, as shown on Page 22. Step 6. Install the cassette; see Page 24 for details.
2: Installation and Setup Loading the Laminate Using Partial-Width Laminate Note • Since partial-width laminates are only used for the back (i.e., lower) surface of the card, this section only applies to the dual-sided laminator. Laminates come in three widths: “Full-Width” laminate is 2 in (51 mm) wide. The full-width laminate is used on the front (i.e., upper) or back (i.e., lower) surface of the card. “Partial-Width” laminate is available in two widths: • 1.
2: Installation and Setup Loading the Laminate Using Partial-Width Laminate (continued) Step 1. Remove the Lower Laminate Cassette; see Page 19. Step 2. Open the cassette, and remove the laminate if present. Step 3. Load the partial-width laminate into the cassette. Note that the collar on the laminate spool is on the end opposite the geared flange. Collar Step 4. Trim the partial-width laminate; see Page 22. Step 5. Rotate the core to adjust the laminate overhang; see Page 23. Step 6.
2: Installation and Setup Connecting Power Connecting Power Electric Shock • Limit AC power supplied to the Printer to 90V~264V, 47-63Hz (50-60Hz nominal). Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the Printer in a location where operator, computer, or printer can get wet. Personal injury could result.
2: Installation and Setup Connecting the Printer to your Computer Connecting the Printer to your Computer Interface Connector Locations 10/100base-T See Page 34 for details. 32 Zebra ZXP Series 7 Card Printer User’s Manual USB See Page 33 for details.
2: Installation and Setup Connecting the Printer to your Computer USB Connection Step 1. Connect the USB cable to the printer and the computer. Step 2. Ensure that the printer’s power switch in the OFF ( ) position.
2: Installation and Setup Connecting the Printer to your Computer Ethernet Connection Step 1. Connect the Ethernet Port on the rear of the printer to an Ethernet Network Port. Step 2. Turn the printer’s power switch to the ON ( | ) position.
2: Installation and Setup Installing the Windows Printer Driver Installing the Windows Printer Driver Installing the USB Printer Driver Note • To install the Ethernet driver, see Page 41. Step 1. If not already done, connect power to the printer. Turn power OFF. Step 2. Connect the USB port on the rear of the printer to the computer’s USB port. Step 3. Ensure that the Printer’s power switch is in the OFF (O) position. Step 4.
2: Installation and Setup Installing the Windows Printer Driver Step 8. The InstallShield Wizard window will open. To proceed with the installation, click the Next button. Step 9. Select Install USB printer drivers, and click the Next button. Step 10. Ensure that the printer’s power switch is in the OFF ( ) position, and click the OK button. After installation of the driver, you will be prompted to turn on the printer.
2: Installation and Setup Installing the Windows Printer Driver Step 11. This will bring up the License Agreement window. To proceed, select the I accept the terms of the license agreement option; and click the Next button. Step 12. This will bring up the Customer Information window. Enter your name and the name of the company for which you work, and click the Next button.
2: Installation and Setup Installing the Windows Printer Driver Step 13. This will bring up the Choose Destination Location window. • To accept the default destination location where setup will install the files, click the Next button. - or • Click the Change button, select a folder where setup will install the files, and click the Next button. Step 14. This will bring up the Ready to Install the Program window. To continue, click the Install button.
2: Installation and Setup Installing the Windows Printer Driver Step 15. Observe the driver installation via Setup Status window. Step 16. The Congratulations window will appear. Turn on the USB printer. Read the instructions carefully, and click the Next button.
2: Installation and Setup Installing the Windows Printer Driver Step 17. When the InstallShield Wizard Complete window appears, click the Finish button. Step 18. This completes USB driver installation. Note • For optimum performance, you may need to change the card setup (card type, orientation, etc.), encoding, and/or black panel settings via the Printer Driver; see Printing Preferences on page 75.
2: Installation and Setup Installing the Windows Printer Driver Installing the Ethernet Printer Driver Note • To install the USB driver, see Page 35. Preparation Before proceeding with the installation, you will need the IP Address of the Printer. Step 1. The IP Address is accessed via the Operator Control Panel (OCP). Step 2. Press the INFO button on the OCP (arrow above) to view the Printer Info menu. Step 3. Press the NEXT button to view the Network Info menu. Step 4. Record the IP (IPv4) address; e.
2: Installation and Setup Installing the Windows Printer Driver Installation Important • The Ethernet printer need not be in the same subnet as the host. It can be in a different subnet as long as it is reachable from the host. Step 1. If not already done, connect power to the printer. Turn power ON ( | ). Step 2. Connect the Ethernet port on the rear of the printer to the Ethernet network connection or directly to the computer’s Ethernet port. Step 3.
2: Installation and Setup Installing the Windows Printer Driver Step 8. The InstallShield Wizard window will open. To proceed with the installation, click the Next button. Step 9. Select Install Ethernet printer drivers, and click the Next button. Step 10. Ensure that the Printer’s power switch is in the ON ( | ) position, and click the OK button.
2: Installation and Setup Installing the Windows Printer Driver Step 11. This will bring up the License Agreement window. To proceed, select the I accept the terms of the license agreement option, and click the Next button. Step 12. This will bring up the Customer Information window. Enter your name and the name of the company for which you work, and click the Next button.
2: Installation and Setup Installing the Windows Printer Driver Step 13. This will bring up the Search Ethernet Printers window. Based on the network configuration in use, select the Printer IP Version (IPv4 or ipV6); and click the Refresh button. Setup will search for the Ethernet printers on the network and display the available printers. Select the desired printer, and click the Next button.
2: Installation and Setup Installing the Windows Printer Driver Step 15. This will bring up the Choose Destination Location window. • To accept the default destination location where setup will install the files, click the Next button. - or • Click the Change button, select a folder where setup will install the files, and click the Next button. Step 16. This will bring up the Ready to Install the Program window. To continue, click the Install button.
2: Installation and Setup Installing the Windows Printer Driver Step 17. Observe the Setup Status window. Step 18. When the InstallShield Wizard Complete window appears, click the Finish button. Step 19. This completes Ethernet driver installation. Note • For optimum performance, you may need to change the card setup (card type, orientation, etc.), encoding, and/or black panel settings via the Printer Driver; see Printing Preferences on page 75.
48 Zebra ZXP Series 7 Card Printer User’s Manual P1036101-002
3 Operation Introduction Printing with the Card Printer is similar to printing with any other printer in a Windows environment. P1036101-002 • Install the Printer Driver Software (Section 2, Installing the Windows Printer Driver). • Connect the Printer to a power source and computer (Section 2, Connecting Power). • Set the Printer Properties and Printing Preferences (default values will be appropriate for most applications).
3: Operation Printing a Test Card Printing a Test Card To print a test card: 1. Access the Card Setup Tab: Select Start > Devices and Printers. Then right click the Zebra ZXP Series 7 Card Printer listing, and select Printing Preferences > Card Setup. 2. Ensure that cards are in the Feeder Cartridge. 3. Click the Test Print button (circled above). 4. The printer will feed in a card and start printing. 5. Once the printing job is finished, the card exits from the printer into the Output Hopper.
3: Operation Manual Card Feed Manual Card Feed A Manual Feed Slot, located in the right-hand side of the Printer, is available for feeding single cards. 1. Access the Card Setup Tab: Select Start > Devices and Printers. Then right click the Zebra ZXP Series 7 Card Printer listing, and select Printing Preferences > Card Setup. 2. In the Card Setup tab, select the Manual feed slot from the dropdown menu (arrow above). 3. Click the Apply button. 4. Click the OK button.
3: Operation Manual Card Feed 5. Hold the cards by the edges only. Do not touch the printing surface as this can reduce print quality. The surface of the cards must remain clean and dust free. 6. Insert a card into the Manual Feed Slot in the correct orientation: • For Standard Cards, any orientation is acceptable. • For Magnetic Cards, the magnetic stripe is DOWN and to the REAR. • For Contact Smart Cards, the chip is UP and to the LEFT. • For Cards with a Barcode, see Appendix F for details. 7.
3: Operation Operator Control Panel (OCP) Operator Control Panel (OCP) The printer is equipped with an OCP Display and three “soft” OCP Buttons which give access to the printer menus. The menus can be accessed when the printer status shows READY. • Press the MENU button, to access the Main Menu. • Press the INFO button, to access and view the Printer Settings Menu. Messages The OCP Display provides printer status information.
3: Operation Operator Control Panel (OCP) Operational 54 MESSAGE DESCRIPTION ALARM An error message needs to be cleared before normal operations can resume. CANCELING The Cancel button was pressed, and the current operation is being terminated. CONFIGURATION DATA Configuration data is being transferred from the computer to the printer. CONTACT OPERATION Contact Smart Card is being encoded; i.e., the card is in position and data is being transferred.
3: Operation Operator Control Panel (OCP) Warning Messages Warnings alert the operator to action that should be taken; the printer will generally continue operation. WARNING (Printer will still operate) DESCRIPTION BOTH LAMINATES LOW Indicates that both Laminate cassettes (Top and Bottom) are low; see Loading the Laminate on page 18. BOTTOM LAMINATE LOW Indicates that the Bottom Laminate cassette is low; see Loading the Laminate on page 18.
3: Operation Operator Control Panel (OCP) Printer Menu Information The OCP Display and three OCP Buttons give access to the printer menus. Main Menu MENU Button (Operating Mode Display) RETURN See Print Test Cards Menu on page 58. PRINT TEST CARDS UP 56 NETWORK SETTINGS Network Settings Menu on page 59. ADVANCED SETTINGS See Advanced Settings Menu on page 60. ENCODER SETTINGS See Encoder Settings Menu on page 61. WIRELESS SETTINGS See Wireless Settings Menu on page 62.
3: Operation Operator Control Panel (OCP) Info Menu INFO Button (Operating Mode Display) Displays MCB FW Ver, MAB FW Ver, MSN (Machine Serial Number), PH S/N (Printhead Serial Number). PRINTER INFO Displays DHCP, IP, Mask, GW, and MAC. NETWORK INFO Displays Type, # Images, and % Remaining. RIBBON INFO Displays Card Count and Printhead Lines. PRINTHEAD USAGE Displays number of cards in Reject Bin (Card Count = n).
3: Operation Operator Control Panel (OCP) Print Test Cards Menu Main Menu RETURN COUNT Sets the number of Test Cards to be printed (1, 5, 10, ..., 100). SIDES Selects single-sided or dual-sided card printing. GRADIENT BOXES Selects Test Card to be printed; see OCP Test Cards on page 150. DENSITY SETUP NOTE: When a monochrome ribbon is installed, only the MONOCHROME ONLY card is available.
3: Operation Operator Control Panel (OCP) Network Settings Menu Main Menu RETURN WITHOUT SAVE SAVE SETTINGS Enables or disables the DHCP Mode. DHCP MODE Changes the IP Address. SET IP ADDRESS Changes the Subnet Mask. SET SUBNET MASK Changes the GW (Gateway).
3: Operation Operator Control Panel (OCP) Advanced Settings Menu Main Menu RETURN SELECT LANGUAGE Displays current language, sets language option (English, French, Spanish, German, Brazilian Portuguese, or Italian). FLUSH PRINT QUEUE Deletes all pending print jobs in the printer. PRINTER ONLINE Toggles printer Online / Offline. CLEAN PRINTER See Clean Printer Menu on page 63. SET SLEEP TIMER Sets sleep timer function value (never, 30 minutes, 60 minutes, 120 minutes, or 480 minutes).
3: Operation Operator Control Panel (OCP) Encoder Settings Menu Main Menu RETURN Sets the printer for USB Encoding. * USB ENCODING ETHERNET ENCODING Sets the printer for Encoding Over Ethernet. * * The option is highlighted when selected.
3: Operation Operator Control Panel (OCP) Wireless Settings Menu Main Menu RETURN WITHOUT SAVE SAVE SETTINGS Enables or disable the Radio. RADIO CONTROL Takes you through the process of connecting your printer to a Wireless Access Point. SETUP WIZARD Enables or disable the DHCP Mode. DHCP MODE Sets the IP Address. SET IP ADDRESS Sets the Subnet Mask. SET SUBNET MASK Sets the GW (Gateway). SET DEFAULT GATEWAY Not implemented.
3: Operation Operator Control Panel (OCP) Clean Printer Menu Advanced Settings Menu RETURN Refer to Section 6, Cleaning, for detailed cleaning instructions. CLEAN CARD PATH Use the Print Path Cleaning Card, and step through the cleaning process. CLEAN FEEDER Use the Feeder Cleaning Card, and step through the cleaning process. CLEAN LAM CARD PATH * Use the Laminator Cleaning Card, and step through the cleaning process. CLEAN LAM ROLLERS * Use a Cleaning Swab, and step through the cleaning process.
64 Zebra ZXP Series 7 Card Printer User’s Manual P1036101-002
4 Printer Settings and Adjustments Introduction This section describes settings and adjustments that can be made to your Windows Driver. This consists of two major topics: Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4: Printer Settings and Adjustments Printer Properties Printer Properties Access to Card Printer Properties varies depending on your Operating System (OS); e.g., for Windows 7, select Start > Devices and Printers. Right click the Zebra ZXP Card Printer listing, then select Printer properties. General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Sharing Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4: Printer Settings and Adjustments Printer Properties General Tab The General tab shows the name, location, model number, and features of the printer. • Location - Lets you specify where the printer is physically located. • Comment - Lets you specify general information about the printer, such as the type of print device and who is responsible for it. Once set, these fields can be displayed by applications. • Model - Specifies the printer model number.
4: Printer Settings and Adjustments Printer Properties Sharing Tab The Sharing tab lets you share the printer over the network and install additional drivers to accommodate different operating systems. Note that for Windows Vista and above, the Render print jobs on client computers checkbox should be disabled. Click the Change Sharing Options button to enable this tab. For details, see Windows-provided help for standard property pages.
4: Printer Settings and Adjustments Printer Properties Ports Tab Important • Do not un-check the Enable bi-directional support option. If you modify this, you will lose the communication to the printer. Use the Ports tab to specify the computer port to which the printer is connected. This will have been established at the initial installation of the printer and will not normally require attention. • Enable printer pooling; see Appendix A for details.
4: Printer Settings and Adjustments Printer Properties Advanced Tab The Advanced tab determines the spooling (queuing) of print jobs and determines how spooled jobs are handled relative to the most recent job. For details, see Windows-provided help for standard property pages.
4: Printer Settings and Adjustments Printer Properties Color Management Tab This is the standard Windows color management screen, showing user access to various printer control options. Click the Color Management button to enable this tab. For details, see Windows-provided help for standard property pages.
4: Printer Settings and Adjustments Printer Properties Security Tab This is the standard Windows security screen, showing user access to various printer control options. For details, see Windows-provided help for standard property pages.
4: Printer Settings and Adjustments Printer Properties Device Information Tab The Device Information tab provides device information, security related information, and printer usage. Access to Media Info and ZXP Toolbox is included. • The Media Info button takes you to the Media Info screen; see next page.
4: Printer Settings and Adjustments Printer Properties Media Info Media Info screen shows ribbon status and top and bottom laminate status. 74 - Ribbon: Shows the ribbon type installed and the number of ribbon sets remaining. - Top Laminate: Shows the top laminate type and the number of laminate panels remaining. - Bottom Laminate: Shows the bottom laminate type and the number of laminate panels remaining.
4: Printer Settings and Adjustments Printing Preferences Printing Preferences Access to Card Printing Preferences varies depending on your Operating System (OS); e.g., for Windows 7, select Start > Devices and Printers. Right click the Zebra ZXP Card Printer listing, then select Printing preferences. Card Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Encoding Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4: Printer Settings and Adjustments Printing Preferences Card Setup Tab Card Setup tab allows the user to adjust selected card and print job parameters. • Card options allows the user to select the Card Source and Card Destination. - Card source • Manual feed slot: If a card is in the manual feed slot when a print job is sent to the printer, that card will be printed; otherwise, a card from the feeder cartridge will be printed.
4: Printer Settings and Adjustments Printing Preferences • Card options (continued) - Image size • Default Size (1006 * 640 pixels): Note that this setting should always be used unless you are printing images that were specifically designed for other Zebra card printer models. • The following selections are for Zebra P640i Card Printer compatibility.
4: Printer Settings and Adjustments Printing Preferences • • Ribbon info and options: - Ribbon type shows the type of ribbon (e.g., YMCKOK) installed in the printer. Note that this is automatically detected from the ribbon. - Ribbon combination allows you to select the combination of panels to be printed on each side (e.g., YMCKO Front/YMCKO Back).
4: Printer Settings and Adjustments Printing Preferences Black Panel Options The Black Panel Options pop-up window allows you to manage and configure the use of the Black Panel (K panel) extraction when the selected Ribbon Combination shows the K panel on the same side as the Y, M, and C panels (e.g. YMCK Front / K Back). From the Card Setup tab, select a Ribbon Combination that has YMC and K all on the same side. The Front K Extraction… and/or Back K Extraction... buttons will become active.
4: Printer Settings and Adjustments Printing Preferences To extract black areas from color images, several selections can be made. • • • Select black panel extraction type: - Disable black extraction does not use the K panel for any part of the image. This selection will have the effect of rendering all black images as YMC composite. - Print YMC composite and K black uses both the K panel and the Y, M, and C panels to print the portions of the image that are identified as black.
4: Printer Settings and Adjustments Printing Preferences • Black extraction from color images (continued) - Area manager: This option is enabled when the Defined areas (extract inside the zone) or the Except defined areas (extract outside the zone) radio button is selected. • Defined areas applies black extraction to areas of the image inside of the zones specified in the Area manager.
4: Printer Settings and Adjustments Printing Preferences Overlay Varnish Options Overlay varnish is a durable layer of film applied to printed cards that reduces fading by protecting the image from UV exposure. The Overlay Varnish pop-up window allows you to manage and configure the use of the Overlay when the selected Ribbon Combination shows the O panel (e.g. YMCKO). Select the overlay varnish type - Option selection for applying overlay varnish ribbon to a card. Default setting is Full overlay varnish.
4: Printer Settings and Adjustments Printing Preferences UV Panel Options A UV Panel is used to print images (text or graphics) that will glow in the visible spectrum when exposed to a UV Light. The UV Panel pop-up window is only available when using UV ribbons (e.g., YMCUVK). UV rendering method: • Diffusion: This mode will render the UV content using error diffusion. • Halftone: This mode will render the UV content using half-toning.
4: Printer Settings and Adjustments Printing Preferences Source of UV content • Use unique image for each job: Each print job will send a unique UV image along with the YMCK content. • Bitmap based static image: Imports the bitmap image to print on the UV panel; e.g., import a security seal. The UV image that is selected will be the same for all jobs. 1. Select the Bitmap based static image radio button. 2. Click the Browse button to bring up a dialog box for choosing the file. 3.
4: Printer Settings and Adjustments Printing Preferences • Extract UV from job image Similar to K extraction, this mode allows you to print a selected portion of the YMC image using the UV panel. Options include Defined areas, Except defined areas, and Full card. These options are selected via their associated radio buttons. Defined areas allows you to specify what areas will also be printed with YMC and UV. Undefined areas will print YMC with UV in all areas except those that are indicated.
4: Printer Settings and Adjustments Printing Preferences Add static text: When the Add static text checkbox is selected (checked), the Static Text Options button is enabled. This option automatically prints a unique text value in a fixed location on a card using the UV panel. 1. Click the Static Text Options button to activate this option. 2. Observe the UV Panel popup. 3. Specify the Text location.
4: Printer Settings and Adjustments Printing Preferences Encoding Tab The Encoding tab lets you manage the various magnetic and smart card encoding options. • P1036101-002 Magnetic encoding: - Disable magnetic encoding: Prevents the printer from encoding a card, whether the job has magnetic encoding data in it or not. - Encode only: Disables printing, whether the job has an image to be printed or not.
4: Printer Settings and Adjustments Printing Preferences Black Panel (K) Optimization Tab Note • This tab also applies to monochrome ribbons (red, blue, green, etc.). The tab title will change depending on the type of ribbon used; e.g., for a red monochrome ribbon, the tab title will be Monochrome Red Optimization. The Black Panel (K) Optimization tab displays two identical adjustment sections (Front and Back) to optimize black panel printing for the type of image being printed.
4: Printer Settings and Adjustments Printing Preferences Advanced Black Panel (K) Optimization The Advanced Black Panel (K) Optimization tab optimizes black panel printing for the type of image being printed; i.e., text, barcode, or mixed. • Monochrome conversions: This section is used to control multi-tone printing when using a monochrome ribbon or K Panel. Options are Dither error diffusion, Dither 6x6 halftoning, and Threshold (also known as Dither pure black on white); see next page for details.
4: Printer Settings and Adjustments Printing Preferences • Monochrome conversions (continued) - Preheat affects the edges of the printed image. Adjustments range from -50 to +50, default = 0. Increase the value to enhance edges. Reduce the value if bleeding is present. Note that the Preheat setting has no effect on the preview image but is applied to the image during the printing process. - Intensity adjusts the lightness or darkness of the image. Adjustments range from -10 to +10, default = 0.
4: Printer Settings and Adjustments Printing Preferences Monochrome Conversion The monochrome panels in the ribbon can only print binary (pure on or off) images. Monochrome conversion is used to convert continuous tone 8-bit-per-pixel RGB or gray image content into binary1-bit-per-pixel content. • Dither error diffusion (default) Error diffusion is a dithering technique to convert full color or gray images into a binary image that when printed simulates having a continuous tone response.
4: Printer Settings and Adjustments Printing Preferences Color (YMC) Optimization Tab These color adjustments modify only how the pictures print. These adjustments have no effect on the image files. (That type of adjustment would be made in an image processing application program.) These adjustments are not available for Monochrome or KrO ribbons. • Full color printing: - Brightness and Contrast adjustments range from -25 to +25, default = 0. Changes are reflected in the preview image.
4: Printer Settings and Adjustments Printing Preferences - Intensity adjustments for Yellow, Magenta, and Cyan range from -10 to +10. By default, the Maintain YMC ratio checkbox is selected; so all three sliders move at the same time. With the checkbox unselected, the sliders move independently. Note that by moving the sliders independently the tones of the image will shift. Intensity can be used to lighten or darken the entire printed color image.
4: Printer Settings and Adjustments Printing Preferences Advanced Color (YMC) Optimization Full color printing adjustments range from -25 to +25 and are reflected in the preview image. All the changes to the image are only done to the image that gets sent to the printer and are not saved to the image on the host computer. So the original input image bitmap is not permanently changed. 94 • The Gamma slider adjusts the mid-range darkness of the image. • The Saturation slider controls the vividness.
4: Printer Settings and Adjustments Printing Preferences About Tab The About Tab shows the copyright and the driver version for the Zebra ZXP Series 7 Card Printer.
96 Zebra ZXP Series 7 Card Printer User’s Manual P1036101-002
5 ZXP Series Toolbox Introduction Important • Use of the ZXP Series Toolbox is intended only for advanced users and system administrators. The ZXP Series Toolbox provides advanced configuration capabilities and tools to manage the operation of the printer. Note that the ZXP Series Toolbox works in conjunction with the printer driver. The ZXP Series Toolbox has seven functional sections: Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5: ZXP Series Toolbox ZXP Series Toolbox Access ZXP Series Toolbox Access To access the ZXP Series Toolbox from the printer driver, select Start > Devices and Printers. Then right-click the Zebra ZXP Series 7 Card Printer listing, and select Properties > Device Information. Click the ZXP Toolbox button (circled below). The ZXP Series Toolbox can also be accessed via Start > All Programs > Zebra ZXP Series 7 Card Printer > ZXP ToolBox.
5: ZXP Series Toolbox Information Information Printer Printer information cannot be edited or changed by the user; however, this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating printer status. • Printer Status shows the current operational state of the Printer; e.g., Ready, Offline, etc. • Firmware shows the versions of the Firmware, Laminator, MAB, and Laminator MAB. • Other shows the Printer serial number, the Interface, and the Laminator serial number.
5: ZXP Series Toolbox Information Sensors Sensors information cannot be edited or changed by the user; however, this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating printer status. • Sensor States displays “live” sensor states. • Sensor Values displays “live” sensor values. • Ribbon Take-up Motor shows various electrical characteristics of the motor.
5: ZXP Series Toolbox Information Media Media characteristics cannot be edited or changed by the user; however, this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating media status. • Ribbon Details include Type, Initial size, Description, and Images remaining. P1036101-002 • Top Laminate Details include Type, Initial size, Description, and Patches remaining. • Bottom Laminate Details include Type, Initial size, Description, and Patches remaining.
5: ZXP Series Toolbox Information Laminator Laminator information cannot be edited or changed by the user; however, this information may be useful for Zebra trained and certified personnel in diagnosing or evaluating laminator status. • Status information includes Status, Warnings, and Faults, and Line Voltage. 102 • Sensors shows the state of each laminator sensor. • Odometer shows Total up time, Top bulb on time, Bottom bulb on time, the number of Cards processed, and the number of Cards laminated.
5: ZXP Series Toolbox Information Wireless Network This information cannot be edited or changed by the user; however, this information may be useful for network administrators in diagnosing or evaluating wireless network status; see Wireless Reference Manual P1035089-003 for details. • P1036101-002 The Save button saves your wireless settings as XML files.
5: ZXP Series Toolbox Configuration Configuration Job Log Note • Access to this feature is controlled via Advanced Security > Security Roles. The Job Log is a utility that builds a database of card transactions in the printer’s host computer. The Job Log records the data encoded on the card’s magnetic stripe, together with date, time, and the printer’s serial number.
5: ZXP Series Toolbox Configuration • Log File Contents - The Log File Contents group selects the data to be logged in the file you specified above. The data will be logged in the order displayed on the screen, with each field being separated by the character specified in the Logfile Definition, Separator. Log File Contents selections include: - Time: Logs the time at which the card was sent to the printer in the HH:MM:SS format. The 24-hour clock is used, so 13:00:00 = 1:00 pm, and 05:00:00 = 5:00 am.
5: ZXP Series Toolbox Configuration Save/Restore Note • Access to this feature is controlled via Advanced Security > Security Roles. When you set up a printer, you should save the printer and driver configuration settings; then, when you restore or add additional printers, you can use the saved configuration to ensure configuration consistency. Note that the Saved/Restored Settings (circled below) are for the Printer.
5: ZXP Series Toolbox Configuration Firmware and Lookup Tables Note • Access to this feature is controlled via Advanced Security > Security Roles. The Firmware and Lookup Tables screen allows you to install firmware and check for firmware updates. This screen also allows you to download and select custom Lookup Tables. Caution • Do not turn power OFF while the printer is downloading and configuring the new firmware.
5: ZXP Series Toolbox Configuration • Check Firmware Updates: To use this option, you must have an internet connection. 1. Click the Check Updates button; then enter the Server name, User name, and Password in the Ftp Login pop-up; and click the OK button. 2. Observe the firmware update file(s) displayed in the Filename listing; then select the desired update file from the list; and click the Download File button. 3. As the file is downloaded, observe the % complete bar. 4.
5: ZXP Series Toolbox Configuration Printer Settings The Printer Settings screen allows you to change the OCP settings, set the network configuration parameters, change print performance settings, adjust the print offset and image fill, and change the printhead serial number and resistance. Note • Access to Print Adjustment and Print Head options is controlled via Advanced Security > Security Roles.
5: ZXP Series Toolbox Configuration • Print Performance Setting: Performance options from the dropdown menu include: - No error recovery (None): The printer provides high throughput with a hands-off error recovery policy. This allows the host to have full control over how failed jobs are retried, if at all. In this mode, there can be more than one job in the system at any time. If there is any job in the system (i.e.
5: ZXP Series Toolbox Configuration Wireless Settings Note • Access to this feature is controlled via Advanced Security > Security Roles. The Wireless Settings screen allows you to connect a printer to a wireless network, or change the printer or network settings after you have installed the printer; see Wireless Reference Manual P1035089-003 for details.
5: ZXP Series Toolbox Cleaning Cleaning Clean Printer The Clean Printer screen gives you the option to clean the printer via the Toolbox; refer to Section 6, for cleaning via the OCP. • Card Path: The Card Path cleaning interval can be adjusted depending on the printer operation environment. The default cleaning interval is every 5,000 cards. A running card count is displayed indicating the number of cards printed since last cleaning. Click on the Clean button to start the cleaning process.
5: ZXP Series Toolbox Cleaning Advanced Cleaning The Advanced Cleaning screen gives you the option to polish the printhead via the Toolbox. Printhead polishing is used when “ghosting” artifacts appear on a printed card. • Configure Printhead Polishing: Click the appropriate to radio button to enable or disable printhead polishing. Click the Save button to save the setting. When enabled, printhead polishing can also be done via the OCP.
5: ZXP Series Toolbox Cleaning Clean Laminator The Clean Laminator screen gives you the option to clean the laminator via the Toolbox; refer to Section 6, for cleaning via the OCP. • Laminator Card Path cleaning interval can be adjusted depending on the printer operating environment. The default cleaning interval is every 5,000 cards. A running card count is displayed indicating the number of cards printed since last cleaning. Click the Clean button to start the cleaning process.
5: ZXP Series Toolbox Print Test Card Print Test Card Print Preferences The controls in this section function he same way as the controls for the Card Setup Tab on page 76; see that section for details. Advanced Black Panel Options The controls in this section function he same way as the controls for the Black Panel Options on page 79; see that section for details.
5: ZXP Series Toolbox Print Test Card Color (YMC) Optimization The controls in this section function he same way as the controls for the Color (YMC) Optimization Tab on page 92; see that section for details. Profile Handling: You can save and use up to five profiles (a profile is a set of color optimization settings): To save a profile: 1. Make the necessary full color printing adjustments (Brightness, Contrast, etc.). 2. Select a profile from the Save profile as dropdown menu. 3. Click the Save button.
5: ZXP Series Toolbox Print Test Card Black Panel (K) Optimization The controls in this section function he same way as the controls for the Black Panel (K) Optimization Tab on page 88; see that section for details. Click the Advanced button to access to the Advanced Black panel (K) Optimization pop-up window. Advanced Black Panel (K) Optimization The controls in this section function he same way as the controls for the Advanced Black Panel (K) Optimization on page 89; see that section for details.
5: ZXP Series Toolbox Print Test Card Print Sample Card When printing a sample card, all the settings from Printing Preferences, Color (YMC) Optimization, and Black Panel (K) Optimization are applied. All the sample cards in the Test Card Library are .bmp images. Printing The following steps detail how to print a sample card. 1. View the Test Card Library. Use the scrollbar to view all the selections. 2. Set the front side: a. Select (click) a card from the Test Card Library. b.
5: ZXP Series Toolbox Print Test Card Test Card Library Cards can be added to or removed from the Test Card Library. To add a card. 1. Click the Add button. 2. In the Browser, locate the desired card. 3. Click the Open button. 4. The selected card will be copied to the Test Card Library. To remove a card: 1. Select (click) the card to be removed. 2. Click the Remove button to remove the card The Print Sample Card button prints the sample card selected above.
5: ZXP Series Toolbox Technology Technology Magnetic Encoding Note • Access to this feature is controlled via Advanced Security > Security Roles. The Magnetic Encoding screen allows the user to set various magnetic encoding options. For more information on magnetic encoding, refer to Appendix D. • Settings Before using this screen, set the following magnetic encoding properties: 1. Select the operation checkboxes as required: • Disable magnetic encoding. • Magnetic encoder verification ON. 120 2.
5: ZXP Series Toolbox Technology • Encode/Read Data Hex: Select this checkbox to encode the tracks using hexadecimal format. Track selection: - For reading: Click the checkboxes to select Track 1, Track 2, and/or Track 3; click the Read button, and validate the data read. - For encoding: Click the checkboxes to select Track 1, Track 2, and/or Track 3; enter the data to be written; and click the Encode button. The Restore Defaults button restores the Magnetic Encoding default values.
5: ZXP Series Toolbox Technology Smart Card The Smart Card screen allows the user to test various smart card encoding options. For more information on smart card encoding, refer to Appendix E. • Card Readers: - Select the card reader from the drop-down menu. - Card Option: Select either Contact or Contactless. • Card Types: - Select the appropriate card type from the drop-down menu. - Place a card in the Feeder Cartridge, and click Feed Card button.
5: ZXP Series Toolbox Technology • Card Types (continued): - Input Data: Includes address, length, input, and PIN. • Writing Data: Set the address, set the length, enter data in Input field, and click the Write button. • Reading Data: After writing data (above), click the Read button. “Read successful” and the value read from the smart card will be displayed in the Messages section. • Click the Set PIN button to set the security code for the card.
5: ZXP Series Toolbox Advanced Security Advanced Security Configure Security Important • To manage this Advanced Security section, you are required to be the administrator of the computer or have administrative privileges. • Toolbox Password Enabling driver password protection prevents unauthorized persons from changing the printer configuration settings. Access to various Toolbox screens can be selectively disabled based on the Windows User Login.
5: ZXP Series Toolbox Advanced Security • Toolbox Password (continued) - To change the password: 1. Enter your password in the Old password field. 2. Enter the new password in the New password and the Confirm password fields. 3. Click the Apply button. - To deactivate password protection: 1. Enter your password in the Old password field. 2. Leave the New password and the Confirm password fields blank. 3. Click the Apply button.
5: ZXP Series Toolbox Advanced Security Security Roles Important • To manage this Advanced Security section, you are required to be the administrator of the computer or have administrative privileges. Use this section to establish security roles; i.e., grant and restrict access to various ZXP Series Toolbox features. The list of users in the drop-down menu (e.g., Guest, HelpAssistant, Local User, localfix, etc.) is derived from the list of users on the system. • To set security access roles: 1.
5: ZXP Series Toolbox Print Viewer Print Viewer When a PRN file is printed, printer drivers are bypassed; but the print spooler is still required since communication to the printer is via the print spooler. This diagnostic utility can be used to ensure that your printer is working properly by isolating it from driver-related and other issues. Print PRN file • To send a PRN file to the printer: 1. Click the Print button to print the default PRN file.
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6 Cleaning Caution • PROTECT YOUR FACTORY WARRANTY! The recommended cleaning procedures must be performed to maintain your factory warranty. Allow only Zebra authorized technicians to service the Printer for all tasks other than the recommended cleaning procedures described in this manual. NEVER loosen, tighten, adjust, bend, etc., any part or cable inside the printer. NEVER use a high pressure air compressor to remove particles in the printer. 6.
6: Cleaning Cleaning the Printer Cleaning the Printer NOTE • To order ZXP Series 7 cleaning supplies, see http://www.zebra.com/supplies for details. When to Clean Cleaning requirements vary according to the environment. For a typical office environment, the recommended cleaning cycle is: • Card Path cleaning should occur every 5,000 cards. • Feeder Path cleaning should occur every 5,000 cards. Initiate the Cleaning Process Step 1. Press the MENU button on the Operator Control Panel (OCP).
6: Cleaning Cleaning the Printer Clean the Card Path NOTE • Do not use previously used cleaning cards. To order ZXP Series 7 cleaning supplies, see http://www.zebra.com/supplies for details. Step 1. From the Clean Printer Menu, select CLEAN CARD PATH. Step 2. Use the Printer Cleaning Card, and follow the OCP instructions. Step 3. Open the print cover, open the ribbon drawer, remove the ribbon, and press Next. Step 4. Close the ribbon drawer, close the print cover, and press Next. Step 5.
6: Cleaning Cleaning the Printer Clean the Feeder Path NOTE • Do not use previously used cleaning cards. To order ZXP Series 7 cleaning supplies, see http://www.zebra.com/supplies for details. Step 1. From the Clean Printer Menu, select CLEAN FEEDER. Step 2. Use the Feeder Cleaning Card, and follow the OCP instructions. Step 3. Remove all the cards from feeder cartridge, and press Next. Step 4. Insert the short cleaning card in the top slot, and press Clean. Step 5.
6: Cleaning Cleaning the Printer Polish the Printhead NOTE • Use is password protected and limited to Zebra-authorized service personnel. The Advanced Cleaning button in the Clean Printer section of the ZXP Toolbox provides access to printhead polishing. When printhead polishing is enabled in the ZXP Toolbox, printhead polishing can be done via the OCP. Step 1. Enable printhead polishing in the ZXP Toolbox Step 2. Press the MENU button on the Operator Control Panel (OCP).
6: Cleaning Cleaning the Laminator Cleaning the Laminator NOTE • To order ZXP Series 7 cleaning supplies, see http://www.zebra.com/supplies for details. When to Clean Cleaning requirements vary according to the environment. For a typical office environment, the recommended cleaning cycle is: • Laminator Card Path cleaning should occur every 5,000 cards. • Laminator Roller cleaning should occur every 5,000 cards. • Laminator Oven (Heater Rollers) cleaning should occur every 20,000 cards.
6: Cleaning Cleaning the Laminator Clean the Laminator Card Path NOTE • Do not use previously used cleaning cards. To order ZXP Series 7 cleaning supplies, see http://www.zebra.com/supplies for details. Step 1. From the Clean Printer Menu, select CLEAN LAM CARD PATH to run the Laminator Cleaning Routine; and follow the OCP instructions. Step 2. Wait until the oven temperature falls below 60oC. Step 3.
6: Cleaning Cleaning the Laminator Clean the Laminator Media Rollers NOTE • Do not use previously used cleaning cards. To order ZXP Series 7 cleaning supplies, see http://www.zebra.com/supplies for details. Step 1. From the Clean Printer Menu, select CLEAN LAM ROLLERS to run the Laminator Media Roller Cleaning Routine; and follow the OCP instructions. Step 2. Open the laminator covers, remove the laminate (top and bottom cassettes), and leave both covers open. Step 3. Prepare a Cleaning Swab for use.
6: Cleaning Cleaning the Laminator Step 7. For dual-sided laminators only: Locate the bottom roller (circled below) for the lower cassette. Step 8. Prepare a second Cleaning Swab. Step 9. Locate the bottom roller (circled below) for the lower cassette. Step 10. When ready, press Bottom. Step 11. Clean the bottom media roller by pressing the swam against the roller and moving the swab tip side-to-side until the roller stops turning. Only use moderate pressure. Step 12.
6: Cleaning Cleaning the Laminator Clean the Laminator Oven (Heater Rollers) NOTE • Do not use previously used cleaning cards. To order ZXP Series 7 cleaning supplies, see http://www.zebra.com/supplies for details. Step 1. From the Clean Printer Menu, select CLEAN LAM OVEN; and follow the OCP instructions. Step 2. Wait until the oven temperature falls below 60oC. Step 3. Open the laminator covers. Step 4. Remove the four thumb screws (circled below) holding the Heater Assembly in place. Step 5.
6: Cleaning Cleaning the Laminator Caution • For the next step, you may have to wait until the Heater Assembly is cool enough to be handled comfortably. Step 6. When ready, press Next. Step 7. Prepare the Laminator Hot Roller Cleaning Card for use. Step 8. Insert the cleaning card between the heater rollers (arrow below). Step 9. Pull the card all the way through the Heater Assembly. Step 10. Remove the card from the Heater Assembly. Step 11. Turn the card over, and repeat Step 8, Step 9, and Step 10.
6: Cleaning Cleaning the Laminator Step 12. Press Next to conclude the laminator oven cleaning process. Step 13. The OCP will return to the Clean Printer Menu. Step 14. Reinstall the Heater Assembly. a. Remove the Thumb Drive Tool (circled below). b. While carefully sliding the Heater Assembly into place, use the Thumb Drive Tool to slowly rotate the gears counterclockwise (dashed arrow) until the gears mesh and the Heater Assembly seats properly. c.
6: Cleaning Dual Cleaning Cartridge Dual Cleaning Cartridge The Dual Cleaning Cartridge cleans the cards entering the printer via the card feeder. To ensure print quality, the card cleaning rollers inside the cartridge require periodic replacement. Two new card cleaning rollers are included with each ribbon or may be purchased separately. To order additional rollers, go to http://www.zebra.com/supplies.
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7 Troubleshooting Introduction The table on the next page offers causes and solutions to symptoms related to improper operation. Check the table on the following pages when experiencing any loss of operation or print quality. For additional information on troubleshooting and advanced operations, you can access an extensive Knowledge Base at km.zebra.com.
7: Troubleshooting Introduction OCP Error Messages Important • If the Possible Solution does not solve your problem, contact Zebra Technical Support. CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 5 FIRMWARE UPGRADE ERROR Firmware upgrade incompatibility. Verify the version, and retry installing the firmware. 6 DIAGNOSTIC ERROR Error encountered in Diagnostic Mode. Power cycle the printer, and retry. 7 FIRMWARE UPGRADE ERROR Firmware upgrade failed.
7: Troubleshooting Introduction CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 6010 FLASH ERASE VERIFY ERROR There is a problem when accessing flash memory. Power cycle the printer, and retry. 6011 FLASH PROGRAM ERROR There is a problem when accessing flash memory. Power cycle the printer, and retry. 6012 FLASH PROGRAM VERIFY ERROR There is a problem when accessing flash memory. Power cycle the printer, and retry. 6013 INVALID FW S-RECORD There is a problem when accessing flash memory.
7: Troubleshooting Introduction CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 7026 FLIPPER CARD JAM Card is jammed in the Flipper. Clear the card path. 7028 OPTIONS COVER OPEN This warning will be displayed if the cover protecting the Options Module is opened. This warning will be cleared when the options cover is closed. 7029 FLIPPER ROTATION ERROR The Flipper has failed. Contact Zebra Technical Support.
7: Troubleshooting Introduction CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 17002 LAMINATOR FAILED INITIALIZATION Laminator was detected by the printer, but was unable to communicate to it. Contact Zebra Technical Support. 17003 LAMINATOR UNKNOWN ERROR An unknown error has occurred – this is an indication of a FW problem and should not occur. a. Press RETRY on the OCP. b. Contact Zebra Technical Support.
7: Troubleshooting Introduction CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 17013 LAMINATOR TOP HEATER FAIL Top heater did not turn on after being instructed to do so. When the heater is enabled, the controller will wait a certain specified amount of time for it to attain the set target temperature. If the heater fails to reach the target in the specified time, the TopHeaterFail fault will be set. Replace the top halogen bulb.
7: Troubleshooting Introduction CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION 17028 BOTTOM LAMINATE OUT The bottom laminate has run out. Load new roll of laminate. 17029 INVALID TOP LAMINATE Laminate does not match the printer. a. Verify the part number of the laminate is correct on OCP. b. Power cycle the printer, and retry. 17030 INVALID BOTTOM LAMINATE Laminate does not match the type allowed in the laminator or top and/ or bottom has been swapped. a.
7: Troubleshooting OCP Test Cards OCP Test Cards Test Card Images GRADIENT BOXES DENSITY SETUP MONOCHROME ONLY Test Card Descriptions Image Title GRADIENT BOXES Description 3 sets of light-to-dark grayscale ramps Use Used to create color calibration look-up table DENSITY SETUP Mid-gray and maximum density fields on a flat gray surface Used to measure mid and max densities MONOCHROME Barcode and text ONLY 150 Used to verify monochrome print capability Zebra ZXP Series 7 Card Printer User’s Man
7: Troubleshooting Ethernet Ethernet • Indicators -- Detail Link Speed • • Link Activity Link Speed Indicator (Orange) Off No link (disconnected) 1 Blink The LED blinks once (one blink, pause, one blink, etc.) when a 10Base link has been established. 2 Blinks The LED blinks twice (two blinks, pause, two blinks, etc.) when a 100Base link has been established.
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8 Technical Specifications Standard features • 300 dpi (11.8 dots/mm) print resolution, • Image size 1006 * 640 pixels • USB 2.
8: Technical Specifications Specifications Specifications Encoding options and specifications • Magnetic stripe encoder – AAMVA and ISO 7811 (new and pre-encoded, tracks 1, 2, and 3, high and low coercivity) • ISO 7816 Smart Card Contact Station for third party external contact encoders • Combined MIFARE® ISO 14443 A & B (13.
8: Technical Specifications Specifications • Near photographic print quality • Edge-to-edge printing on standard CR-80 media - Image placement specification: 0 - .1 .20 - .45 .20 - .45 0 - .1 Dimensions are in millimeters - Allow skew of ± .05 Skew: ±.05 mm • Simultaneous printing, encoding, and laminating capability • One-pass single-sided and dual-sided wasteless lamination • Laminate placement specification: 1.6 ± .80 PATCH LENGTH 82.5 ± .5 1.6 ± .80 1.6 ± .
8: Technical Specifications Specifications Supplies specifications • Zebra’s intelligent technology RFID tags authenticate and automate ix Series™ ribbons and Zebra True Secure™ i Series laminates to assure the best quality possible • Card cleaning rollers are included with each ribbon carton • Specially designed cleaning supplies simplify preventative maintenance • True Colours® ix Series™ ribbons • True Secure™ i series laminates NOTE: For optimum print quality and printer performance, use of Z
8: Technical Specifications Specifications Communications interfaces • USB V2.
8: Technical Specifications Specifications Environmental • Operating Temperature: 59º F/15ºC to 95º F/35ºC • Storage Temperature: 23º F/-5ºC to 158º F/70ºC • Operating Humidity: 20% to 80% inclusive, non-condensing • Storage Humidity: 10% to 90% inclusive, non-condensing • Media should not be above 140º F/60º C for longer than 200 hours, and above 90% relative humidity at 104º F/40º C for longer than 100 hours Chinese Notifications 仅适用于海拔 2000m 以下地区安全使用 仅适用于在非热带气候条件下安全使用 158 Zebra ZXP Series 7
Appendix A Connecting to a Network Introduction Card printers can be connected to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is connected locally to the host computer and configured to be shared to other client computers. Client computers connect to the printer over the network through the host computer.
A: Connecting to a Network External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer. Client computers connect to the print server over a network. Internal Print Server Similar to an external print server, except the print server is integrated into the printer. This removes the need for a separate power supply and separate device drivers. This is the simplest way to network a printer.
A: Connecting to a Network Setting Up a Network Printer Use this procedure if you have already installed an Ethernet printer on your system (refer to Section 2), and you want to install a second Ethernet printer on the network via the Microsoft Add Printer Wizard. Step 1. Click the Start button, then select Devices and Printers. Step 2. Observe the Devices and Printers window. Step 3. Click the Add a printer option (arrow above). Step 4. Observe the What type of printer do you want to install window.
A: Connecting to a Network Step 6. Observe the Choose a printer port window. Step 7. Select the Create a new port radio button (1st arrow above). Step 8. From the dropdown menu, select Zebra ZXP Series 7 Card ... (2nd arrow above). Step 9. Click the Next button. Step 10. Observe the Port Name window. Step 11. Enter the IP address of your printer in the Enter Printer IP Address text box (circled above). Step 12. Click the OK button.
A: Connecting to a Network Step 13. Observe the Install the printer driver window. Step 14. Select the Manufacturer and the Printers (arrows above). Step 15. Click the Next button. Step 16. Observe the Which version of the driver do you want to use window. Step 17. Select the Use the driver that is currently installed radio button (arrow above). Step 18. Click the Next button.
A: Connecting to a Network Step 19. Observe the Type a printer name window. Step 20. Enter the printer name: use the default name, or add more information to indicate the printer location; e.g., Ed’s Printer, Mike’s Office, Room 33, etc. Step 21. Click the Next button. Step 22. Observe the You’ve successfully added ... window. Step 23. If appropriate, select the Set as the default printer checkbox (arrow above). Step 24. Click the Finish button to complete the Add Printer Wizard.
A: Connecting to a Network Printer Pooling Setting Up Printer Pooling Printer Pooling is a standard feature of Windows, which lets you spread the printed output across a pool of several printers. In this example, we will install and setup the three network printers to be used for pooling. Step 1. Before proceeding to pool the printers, test them individually, and be sure they are configured similarly.
A: Connecting to a Network Using the Printer Pool Important • Send print jobs to the printer pool, not to an individual printer. When the first printer has taken as many jobs as it can handle (that being two jobs - one to be printed immediately, the other waiting), the following jobs “spill over” to the second printer, and then to the third printer. Note that if you are only printing two jobs, they would both go to the first printer. Pooling is a spill-over methodology. It does not balance printer usage.
Appendix B Accessing a Network Printer via a Web Browser Introduction If the printer is connected to a local Ethernet network, it can be accessed via a Web Browser. This section describes how to access the printer’s web page using a computer connected to the network.
B: Accessing a Network Printer via a Web Browser Procedure Step 1. Start your Web Browser. Step 2. In the browser address bar, enter the IP address of the printer connected to the local Ethernet network. Step 3. The printer’s web page will open. Step 4. Click the desired tab; e.g., Printer Information (arrow above). Step 5. In the Windows Security dialog box: Type "admin" into the User name field. Type “1234: into the Password field. Click the OK button.
B: Accessing a Network Printer via a Web Browser Step 6. The selected tab will be displayed; in this case, Printer Information. Step 7. Continue selecting tabs as necessary. Step 8. When done, close the browser (click the red of the screen).
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APPENDIX C WiFi Connectivity Introduction This Appendix provides information about installing and connecting a Zebra ZXP Series 7 Card Printer (with the Wireless Option) to a wireless network. A printer with the wireless option ships with the wireless radio pre-installed in the printer. An antenna is shipped in the box with the printer. The antenna must be connected to the rear of the printer before using the wireless interface.
C: WiFi Connectivity Description Communication To connect to a wireless network, the printer uses wireless protocol IEEE 802.11b/g that communicates data through radio transmission and can talk to Access Points that are either 802.11b or 802.11g compliant. The wireless printer communicating over 802.11b radio: • Allows nominal data rates over the air of 11 Mbps as per 802.11b standard.
C: WiFi Connectivity Web Browser Installation This section explains how to connect your ZXP Series 7 Printer to a wireless network via your Web Browser. You can also use the OCP or the ZXP Toolbox; see Wireless Reference Manual P1035089-003 for details. Minimum requirements: • Wired Ethernet environment with a DHCP Server (used to set up wireless parameters). • Wireless Network environment to include: • • P1036101-002 • Wireless Router or Access Point. • Access point Passphrase or Password.
C: WiFi Connectivity Installation Step 1. Connect the printer to your wired network, and turn the power on. Step 2. Use the INFO screens to get the Wired IP Address. Step 3. Start your Web Browser. Step 4. In the browser address bar, enter the IP address (from Step 2). Step 5. The printer’s web page will open. Step 6. Click the Wireless Parameters tab (arrow above).
C: WiFi Connectivity Step 7. In the Windows Security dialog box: Type "admin" into the User name field. Type “1234: into the Password field. Click the OK button. Step 8. The Choose WiFi Connection page will be displayed. Step 9. Click the Scan for Wireless Networks button (circled above).
C: WiFi Connectivity Step 10. The expanded Choose WiFi Connection page will be displayed. Step 11. Select the radio button of the desired network, in this case ZPNI (arrow above); and click the Connect to Selected Wireless Network button (circled above). Note that if the network you are looking for is not displayed, first click the Scan for Wireless Networks button. If the desired network is still not displayed, click the Update Scan for Wireless Networks button until the network appears.
C: WiFi Connectivity Step 12. When the Load Access Point Attributes page appears, enter the network Passphrase; and click the Connect button. Step 13. When successfully connected to the wireless network, the Input Accepted page will appear. Step 14. Close the printer’s web page.
C: WiFi Connectivity Printer Driver Installation Step 1. Install the printer driver for the Wireless Ethernet connection to the printer; see Installing the Ethernet Printer Driver on page 41 for details. Note: Enter the wireless IP Address manually if it is not discovered automatically. Step 2. Print a test card: a. Select Start > Devices and Printers. b. Right click the Zebra ZXP Card Printer listing, and select Printing Preferences > Card Setup tab. c. Click the Test Print button.
Appendix D Magnetic Card Encoder Introduction This Appendix includes operation and maintenance requirements for Printers with the optional magnetic card stripe encoder. The magnetic encoder can be set for either high coercivity (HiCo) or low coercivity (LoCo). Use the printer driver to change the encoder setting. HiCo vs. LoCo: P1036101-002 • HiCo cards are used for the majority of applications; e.g., credit cards, ID cards, access control cards, etc.
D: Magnetic Card Encoder Driver Settings (Printing Preferences) Initial Setup Step 1. Select the Encoding tab. Step 2. Make your selection(s) for Magnetic encoding: • Magnetic encoder verification: When selected, the protocol is (1) Write mag data; (2) Verify mag data; (3) If this fails, verify again; (4) If the second verify fails, rewrite and verify; (5) If this cycle fails, eject the card. • Coercivity: Selections are High or Low depending on the card type.
D: Magnetic Card Encoder Stripe-Up Encoding For printing and encoding with the mag stripe on the front of the card, use the Print front image on back side option; and select Yes from the dropdown menu (circled below).
D: Magnetic Card Encoder Card Loading Orientation Note • ONLY USE cards that comply with ISO 7810 and 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes. Place the cards in the Feeder Cartridge in the correct orientation as shown (with the magnetic stripe to the left and to the rear). Ensure that the cards are seated properly the hopper.
D: Magnetic Card Encoder Functional Check To check the operation of the mag encoder, you will need the ZXP Toolbox. Select Start > Devices and Printers. Then right-click the Zebra ZXP Series 7 Card Printer listing, and select Properties > Device Information > ZXP ToolBox. Step 1. From the main Toolbox window, select Technology > Magnetic Encoding. Step 2. Coercivity: Depending on the Card Type used, select either High or Low. Step 3.
D: Magnetic Card Encoder Magnetic Encoding Type ISO (Default) The encoder reads and writes standard ISO track data formats in standard ISO track locations. The following shows the three standard ISO tracks.
D: Magnetic Card Encoder AAMVA The data stored on magnetic stripes on American driver's licenses is specified by the American Association of Motor Vehicle Administrators (AAMVA). Alpha-numeric characters on Tracks 1 and 3, numerals only on Track 2. Track Density (bits per inch) Bits per character Character parity Length (characters) LRC parity Start sentinel End sentinel Start sentinel offset inches (mm) 1 210 7 Odd 79 Even % ? 0.293" (7.4) 2 75 5 Odd 37 Even ; ? 0.293" (7.
D: Magnetic Card Encoder Encoder Macro Commands With ZXP Series 7Card Printers, we provide support for pass-through magnetic encoding commands. The application developer or user can use a preamble or Macro to indicate to the driver that the data following the Preamble or Macro is to be mag encoded. The user can have encoding and printing data on the same card, and the driver will filter out the encoding data from the printing data.
APPENDIX E Smart Card Options Introduction This Appendix contains information on the additional operations of a Printer equipped with one or more of the available Smart Card options. Smart Cards can have a built-in microcomputer and/or memory to store fingerprints, voice recognition patterns, medical records, and other such data. All other printer operations remain the same as the standard models.
E: Smart Card Options Contact Smart Cards Contact Smart Cards have a pad of contacts on the surface of the card that connect to the circuitry embedded into the card. The printer responds to commands that position the card at the contact location, where the printer connects to the contacts on the Smart Card.
E: Smart Card Options External Contact Station Interface When a command to the printer interface sends a card to the External Contact Station, the printer connects the External Contact Station to the female DB-9 connector on the rear of the printer. DB-9 Connector location for External Contact Station An attached external Smart Card Programmer can be used to program Smart Card chips. The following table shows the Smart Card Contact Points.
E: Smart Card Options Contactless Smart Cards Rather than using a contact pad, Contactless Smart Cards use various radio technologies to “connect” to the printer. The printer moves the card to an antenna location on the card path, and the encoding or decoding occurs. All other printer operations remain the same. Card Loading Orientation for Contactless Smart Cards For Contactless Smart Cards, orientation is not a consideration.
E: Smart Card Options Encoding over Ethernet Overview The ZXP Series 7 printer firmware, ZMotif SDK, and device drivers allow application developers to use Zebra’s current USB based contact/contactless encoder module over the Ethernet (wire or wireless). Encoding over Ethernet functionality is enabled via the OCP; see Encoder Settings Menu on page 61. The host application interfaces communicate to the encoder as a local virtual USB device (both from a device driver and connect/disconnect perspective).
E: Smart Card Options SDK Support The ZMotif SDK supports the following features: • Retrieve contact and contactless smart card module enumerated names. • Establish a connection to the encoder. • Disconnect from the encoder. The SDK includes C# and VB.Net sample code for the following functions to be performed over the network; i.e., encoding over Ethernet: • Contact encoding (write to the entire memory of the card, read back the data, and verify the data was written correctly to the card).
Appendix F Barcode Reader Description The Barcode Reader can identify a card with a unique Embedded Inventory Number (EIN) in the form of a preprinted barcode located on the trailing edge of the back side of the card. • For barcode symbol 128 sets A and B (alphanumeric), the scanner can read a maximum number of 12 characters. • For barcode symbol 128 set C (numeric), the scanner can read a maximum number of 24 characters.
F: Barcode Reader Barcode Placement Important • For Printers with the Barcode Reader option installed, the barcode must be placed on the backside of the card only, not the front side.
F: Barcode Reader Loading Cards The pictures below show the proper orientation of cards with a barcode. This orientation is valid with or without the magnetic stripe. • Feeder Cartridge orientation: • Manual Feed Slot orientation: SDK Support You will need the SDK in order to take advantage of Barcode Reader functionality; refer to ZMotif SDK Software Developers Reference Manual P1004475-002 or higher for details.
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