User Manual
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ZQ630 User Guide
Note • If the FEED key is not pressed within 3 seconds, the printer
will print “DUMP mode not entered” and will resume normal
operation.
4. At this point, the printer is in DUMP mode and will print the ASCII
hex codes of any data sent to it, and their text representation (or
“.” if not a printable character).
Additionally, a le with a “.dmp” extension containing the ASCII
information will be created and stored in the printer’s memory. It
can be viewed, “cloned” or deleted using the Net Bridge application.
(Refer to the ZebraNet Bridge Enterprise documentation for more
information.)
To terminate the Communications Diagnostics Mode and re- turn
the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Contacting Technical Support
If the printer fails to print the conguration label, or you encounter
problems not covered in the Troubleshooting Guide, contact
Zebra Technical Support. Technical Support addresses and phone
numbers for your area can be found in Appendix H of this manual.
You will need to supply the following information:
• Model number and type (e.g. ZQ630)
• Unit serial number (Found on the large label on the back of the
printer, also found in the conguration label printout.)
• Product Conguration Code (PCC) (15 digit number found on the
label on the back of the unit)