User Manual
Table Of Contents
- Proprietary Statements
- Document Conventions
- Introduction to the ZQ300 Series
- Unpacking and Inspection
- Reporting Damage
- Features Overview
- Getting Ready to Print
- Battery
- Installing/Removing Battery & Battery Tape Insulator
- Battery Tape Insulator
- Battery Safety
- Charger Safety
- Designing Labels
- Using Pre-Printed Receipt Media
- Loading the Media
- Media Spacers
- Operator Controls
- Forced Download Description and LED Behavior
- Power Save Mode
- Draft Mode
- Verify the Printer Is Working
- Cable Communication
- Wireless Communications with Bluetooth
- Bluetooth Networking Overview
- NFC Use Cases
- WLAN Overview
- Setting Up the Software
- Wearing the Printer
- Belt Clip
- Adjustable Shoulder Strap
- Soft Case
- Preventive Maintenance
- Extending Battery Life
- General Cleaning Instructions
- ZQ300 Series Cleaning
- Troubleshooting
- Printer Status Indicators
- Troubleshooting Topics
- Troubleshooting Tests
- Printing a Configuration Report
- Communications Diagnostics
- Calling Technical Support
- Specifications
- Printing Specifications
- Memory and Communications Specifications
- Media Specifications
- ZPL Bar Code Specifications and Commands
- CPCL and ZPL Font Specifications
- Printing in Chinese Fonts
- USB Type-C to Type-A Communications Cable
- Physical, Environmental and Electrical Specifications
- ZQ300 Series Accessories
- Appendix A
- Serial Number and PCC Number Locations
- Appendix B
- User Interface LED Charging Behavior
- Appendix C
- Battery Disposal
- Product Disposal
- Appendix D
- Appendix E
- Using Zebra.com
- Product Support Contacts
- Index
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ZQ300 Series User Guide
necessary.
• Check quality of media.
• If using label media, ensure the “Tone” setting is set to 50.
4. Partial or missing print:
• Check media alignment.
• Clean printhead.
• Ensure Media Cover is properly closed and latched.
5. Garbled print
• Check baud rate.
6. No print
• Replace battery.
• Check cable to terminal.
• (Wireless units only) Restore wireless connection.
7. Reduced battery life
• Check battery date code. If battery is more than one year old,
short life may be due to normal aging.
• Recharge or replace battery.
8. Flashing Amber error indicator
• Check that media is loaded and that printhead is closed and
securely latched.
• If media is present and latch is closed, indicates that no
application is present or application is corrupted. Program
must be re-loaded.
9. Communication error
• (Wireless units only) Check that media is loaded, head is
closed and WiFi or Bluetooth icon is present.
•(USB) Replace cable to terminal.
10. Label jam
• Open media cover.
• Apply medical-grade alcohol to printer in area of jammed label.
11. No NFC Connectivity
• Ensure smartphone is positioned 3 inches (7.62 cm) or closer
to the Print Touch icon on the side of the printer..