User Manual
Table Of Contents
- Proprietary Statements
- Document Conventions
- Introduction to the ZQ300 Series
- Unpacking and Inspection
- Reporting Damage
- Features Overview
- Getting Ready to Print
- Battery
- Installing/Removing Battery & Battery Tape Insulator
- Battery Tape Insulator
- Battery Safety
- Charger Safety
- Designing Labels
- Using Pre-Printed Receipt Media
- Loading the Media
- Media Spacers
- Operator Controls
- Forced Download Description and LED Behavior
- Power Save Mode
- Draft Mode
- Verify the Printer Is Working
- Cable Communication
- Wireless Communications with Bluetooth
- Bluetooth Networking Overview
- NFC Use Cases
- WLAN Overview
- Setting Up the Software
- Wearing the Printer
- Belt Clip
- Adjustable Shoulder Strap
- Soft Case
- Preventive Maintenance
- Extending Battery Life
- General Cleaning Instructions
- ZQ300 Series Cleaning
- Troubleshooting
- Printer Status Indicators
- Troubleshooting Topics
- Troubleshooting Tests
- Printing a Configuration Report
- Communications Diagnostics
- Calling Technical Support
- Specifications
- Printing Specifications
- Memory and Communications Specifications
- Media Specifications
- ZPL Bar Code Specifications and Commands
- CPCL and ZPL Font Specifications
- Printing in Chinese Fonts
- USB Type-C to Type-A Communications Cable
- Physical, Environmental and Electrical Specifications
- ZQ300 Series Accessories
- Appendix A
- Serial Number and PCC Number Locations
- Appendix B
- User Interface LED Charging Behavior
- Appendix C
- Battery Disposal
- Product Disposal
- Appendix D
- Appendix E
- Using Zebra.com
- Product Support Contacts
- Index
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ZQ300 Series User Guide
Troubleshooting
Printer Status Indicators
If the printer is not functioning or charging properly, refer to the
table below to determine the state of the LED indicator ring locat-
ed around the Power button.
Green Amber Red Indication
Solid Off Off Power On/Charged
Battery
Blinking Off Off Booting Up
Pulsing Off Off Sleep Mode/
Charge Complete
Fast Blinking Off Off Printer On/No Battery
Off Solid Off Battery Charging
Off Pulsing Off Charging While in
Sleep Mode
Off Slow Blinking Off Charging (Shutdown)
Off Off Solid Charged or Charging
(Unhealthy)/
On or Off
Off Off Pulsing Charged or Charging/
Sleep Mode
Off Off Fast Blinking Charge Fault
Off Off Slow Blinking Charged or Charging
(Unhealthy/Shutdown)
Troubleshooting Topics
1. No power:
• Ensure you press and hold the Power switch until the Power
light comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding on
the sides of the compartment.
3. Poor or faded print:
• Clean printhead.
• Check battery for possible damage. Recharge or replace as