User Manual

Table Of Contents
47
ZQ220 User Guide
7. Reduced battery charge life:
If battery is older than one year, short charge life may be due to
normal aging.
Check battery health.
Replace battery.
8. displayed:
Data icon is normal while data is being received.
9. or displayed:
Check that media is loaded and that the media cover is closed
and securely latched.
10. Communication error:
Check baud rate.
Replace cable to terminal.
11. Label jam:
Open head release latch and media cover.
Remove and reinstall media.
12. Skip Labels:
Check media for top of form sense mark or label gap.
Check that the maximum print eld has not been exceeded on
label.
Ensure bar or gap sensor is not blocked or malfunctioning.
13. Blank LCD screen:
Make sure printer is turned on.
No application loaded or application corrupted: reload program.
14. No NFC Connectivity
Ensure smartphone is positioned 3 inches (7.62 cm) or closer to
the Print Touch icon on the side of the printer.