User guide

Troubleshooting
Resolutions
46
980546-003 B ZP 450™ User Guide 12/17/07
3. The printer has failed its power on self test (POST).
• If this error occurs right after you turn on the printer, contact an authorized reseller for
assistance.
There is a memory error.
• If this error occurs after you have been printing, turn the printer power off and on. Then,
resume printing.
The printer needs to cool or requires service.
• If this error continues, turn the printer power off for five minutes or more. Then, turn on. If
the amber light persists, then the printer requires service.
4. The printer is receiving data.
• As soon as all of the data has been received, the status LED will turn green; then, the
printer will automatically resume operation.
5. The media is out.
• Follow the instructions for Loading Roll Me dia on page 9 in the Getting Started section.
Then, press the feed button to resume printing.
The printhead is open.
• Close the top cover. Then, press the feed button to resume printing.
6. The printer is paused.
• Press the feed button to resume printing.
7. The printhead is under temperature.
• Continue printing while the printhead reaches the correct operating temperature.
The printhead is over temperature.
• Printing will stop until the printhead cools to an acceptable printing temperature. When it
does, the printer will automatically resume operation.
8. FLASH memory is not programmed.
• Return the printer to an authorized reseller.
9. The printhead or motor has had a critical failure.
• Return the printer to an authorized reseller.