PrintServer II 8VHU DQG 5HIHUHQFH *XLGH
© 2005 ZIH Corp. The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp.
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:DUUDQW\ ,QIRUPDWLRQ =HEUD1HW 3ULQW6HUYHU ,, Zebra warrants the ZebraNet PrintServer II against defects in material or workmanship for a period of three years from either (i) the date of shipment to you by Zebra, or (ii) the date of any resale by you to an end user, whichever is later. Proof of shipment date may be required to validate the warranty period.
Warranty Information should be packaged in the original packing and shipping container or comparable container. In the event the Product is not so packaged or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for the return of the Product to the customer shall be paid by Zebra within the 48 contiguous states and the District of Columbia.
Warranty Information with the exception that you may make copies of the software to protect yourself against loss of the original. Your right to use the software and documentation as described below is non-exclusive and non-transferable. Zebra retains ownership of the software and documentation and all other rights, title, and interest.
Warranty Information iv PrintServer II User and Reference Guide
7DEOH RI &RQWHQWV Your Feedback Is Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. i ZebraNet® PrintServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents PSII Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 External PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustration ................................................ Internal PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Configuring the Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System V Queue Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Operating System V Queue for ZebraNet Printing . . . . . . . . . Prerequisites .............................................. UNIX Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 78 78 78 78 6 • Using Printing Protocols. . .
Table of Contents viii PrintServer II User and Reference Guide
3UHIDFH The Preface discusses the topics and illustrates standards that are used throughout this guide. Contents Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x About this Document . . . . . . . . . . . . . . . . . . . . xi Document Conventions . . . . . . . . . . . . . . . . . xiii Related Documents . . . . . . . . . . . . . . . . . . . . .
Preface Contacts &RQWDFWV You can contact Zebra, USA at any of the following: Visit us at: http://www.zebra.com Our Mailing Address: =HEUD 7HFKQRORJLHV &RUSRUDWLRQ 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone +1 847.634.6700 Facsimile +1 847.913.
Preface About this Document $ERXW WKLV 'RFXPHQW The ZebraNet PrintServer II User and Reference Guide consists of these chapters: 7LWOH &RQWHQW 'HVFULSWLRQ Introduction This chapter provides a high-level overview of the ZebraNet PrintServer II (PSII), installation instructions, standard network configurations, and how to work with PSII. This chapter provides information on how to install PSII (external and internal) and the ZebraNet Utilities.
Preface About this Document Hardware Troubleshooting This section provides you with solutions to known issues. Frequently Asked Questions This section is a compiled group of frequently asked questions (FAQs) about PSII. This section is a glossary of terms that are specific to the PSII.
Preface Document Conventions 'RFXPHQW &RQYHQWLRQV The following conventions are used throughout this document to convey certain information: About this Chapter Sections These sections list and describe each main section of the chapter, including the initial page numbers of those sections. These sections primarily serve as hyperlink components for the Adobe Acrobat .pdf version of this guide. Alternate Color (online only) Cross-references contain hot links to other sections in this guide.
Preface Document Conventions Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text. Tools • Identifies the tools you need to accomplish a task. Example • Provides an example, often a scenario, to better clarify a section of text. Illustration Callout Instruction Illustration callout instructions are used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box.
Preface Related Documents 5HODWHG 'RFXPHQWV In addition to the ZebraNet PrintServer User and Reference Guide, the following documents might be helpful references while using PSII: Note • Most of these documents are available on our Web site. Wireless Card Socket Option (WCSO) Install and Users Guide The ZebraLink Solution Application White-paper ZPL II® Programming Guide Volume One: Command Reference ZPL II® Programming Guide Volume Two: The X.
Preface Related Documents xvi PrintServer II User and Reference Guide
CHAPTER 1 ,QWURGXFWLRQ This chapter provides a high-level overview of the PSII device, installation instructions, standard network configurations, and how to work with PSII. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installation Types. . . . . . . . . . . . . . . . . . . . . . . . 8 PSII Specifications. . . . . . . . . . . . . .
Introduction Overview 2YHUYLHZ The PSII is an optional factory- or field-installed device that connects the network and your Zebra printer is ZebraLink-enabled, PSII provides you with a browser userinterface for printer and PSII settings. If your printer also has ZebraNet Utilities, you have even more functionality. For details, see ZebraNet Utilities on page 4. ! 2 Important • You can download the most recent version of ZebraNet Utilities from our Web site: www.zebra.com.
Introduction Overview ,OOXVWUDWLRQ This illustration shows the flow of all the components that work with PSII.
Introduction Overview &RPSRQHQWV 'HVFULSWLRQ Printer with PSII only PSII gives your printer these features: 1 allows the remote monitoring and configuration capability of the PSII using a browser. allows you to send unsolicited printer status messages via email-enabled devices. ZebraLink-enabled printer with PSII 2 ZebraNet Utilities 3 A ZebraLink-enabled printer with PSII gives you all the above-mentioned features (WebView and Alert).
Introduction Requirements 5HTXLUHPHQWV This section lists the minimum requirements for PSII, which include software, browser support, and hardware. 6RIWZDUH These are the platforms supported by ZebraNet Utilities: Windows™ NT®, 95, 98, 2000, Me Novell® versions 3 and 4 Netware® The ZebraNet View Java Applet is supported by any Java-enabled browser: UNIX® Linux %URZVHU 6XSSRUW Internet Explorer 4.0+ Netscape Navigator 4.08+ Any browser that is HTML 1.
Introduction Requirements +DUGZDUH These are the minimum hardware requirements: 3ULQWHUV Xi Series (XiII and XiIII) R140 PAX Series (excluding PAX4) Z-Series® Stripe® Series Z4Mplus™ Z6Mplus™ 105SL 105 Se/160S 2746 2746e 2684 DA402, T402 2844 (EPL) 2844 (ZPL) Ht-146 2824 ([WHUQDO • • • • • • • • • • • • • • • • • ,QWHUQDO ,QWHUQDO )LHOG 8SJUDGH )DFWRU\ • • • • • • • • • • • • • • •* •* • * future releases 6 PrintServer II User and Reference Guide
Introduction Compatibility &RPSDWLELOLW\ This section identifies the various components that are compatible with PSII. ZebraNet Wireless Card Socket Option (WCSO) PSII is fully compatible with WCSO. Software HP JetAdmin, HP Web JetAdmin™, and HP OpenView™ all work with PSII.
Introduction Installation Types ,QVWDOODWLRQ 7\SHV PSII can be factory- or field-installed, as follows: Factory Factory-installations are for new Zebra printers that are built with the internal PSII option. Field Field-installations are for Zebra printers already in the field that do not have the PSII device installed.
Introduction PSII Specifications 36,, 6SHFLILFDWLRQV Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3, Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats Printer Connection Bi-directional, IEEE- 1284 Centronics parallel port User Interface Activity indicator: bi-color display of operational status; test button: diagnostic test and configuration printing Size (external ZebraNet PrintServer II) Length: 3.6" / 91.4 mm, Width: 2.5" / 63.5 mm, Height: 0.8"/ 20.
Introduction PSII Specifications 10 PrintServer II User and Reference Guide
CHAPTER 2 ,QVWDOODWLRQ This chapter provides information on how to install PSII (external and internal) and the ZebraNet Utilities. Contents External PSII . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Internal PSII. . . . . . . . . . . . . . . . . . . . . . . . . . . 16 ZebraNet Utilities. . . . . . . . . . . . . . . . . . . . . . . 26 ZebraNet View Java Applet . . . . . . . . . . . . . . .
Installation External PSII ([WHUQDO 36,, This section provides you with an illustration of the external PSII and the steps required for its installation. ,OOXVWUDWLRQ This illustration shows a visual of an external PSII. The callouts identify the important components: 3DUDOOHO &RQQHFWRU 7HVW %XWWRQ (WKHUQHW &RQQHFWRU 6WDWXV ,QGLFDWRU Note • When necessary, refer back to this illustration during the installation steps.
Installation External PSII This illustration calls out the location of the parallel port and provides an enlarged illustration of the parallel port: 3DUDOOHO &RQQHFWRU 3 Secure the wire locks. 4 On the back of the PSII, insert a live 10BASE-T cable into the Ethernet connector. 5 Turn on the printer. A red status indicator blinks during the Power On Self Test (POST) and changes to green when the initialization is finished. The Test button is a small hole on the PSII device.
Installation External PSII This table shows you how to determine the minimum label width needed to print a PSII configuration label for printers with firmware version 7 or lower: '3, ,QFKHV 600 1.25 300 2.50 200 3.69 150 5.0 This is an example of a PSII configuration label. The callouts identify the settings you need to know. The table following the illustration callout provides a description of each callout.
Installation External PSII &DOORXW 'HVFULSWLRQ This shows the IP address, subnet mask, and default gateway of the PSII device. If the IP address is set at 0.0.0.0, you need the serial number (in callout 3) to set the IP address. This shows all the Novell settings. This shows the serial number, hardware address (MAC address), and firmware version of the PSII device.
Installation Internal PSII ,QWHUQDO 36,, This section provides you with an illustration of the internal PSII and installation steps. The printer model you have determines the instruction you need to go to: If you have an XiII, XiIII, 105SL, and PAX-Series printers, see XiII, XiIII, 105SL, and PAX-Series on page 16. If you have an Z4Mplus or Z6Mplus printer, see Z4Mplus/Z6Mplus on page 20. ,QVWDOO This section provides you with instructions on how to install a PSII into the supported Zebra printers.
Installation Internal PSII Caution • This installation must be performed by a qualified service technician. Caution • Turn Off (O) the printer and disconnect it from the power source before performating these procedures. Caution • Observe proper electrostatic safety precautions when handling any staticsensitive components such as circuit boards and printheads.
Installation Internal PSII )HUULWH %HDG 'DWD &DEOH &RQQHFWRU 5LEERQ &DEOH 5LEERQ &DEOH )HUULWH %HDG • For the PAX-Series, access the electronics by removing the mounting screws from the printer’s PCB access panel and sliding the panel out. 7HVW %XWWRQ 6WDWXV ,QGLFDWRU 5LEERQ )HUULWH &DEOH 5LEERQ &DEOH )HUULWH %HDG . Note • The parallel port on the back of the printer is not operational when the internal PSII is installed. The hardware of the PSII mounting bracket covers the parallel port.
Installation Internal PSII 5 Fold the cable and the ferrite bead back over the mounting bracket, and connect the ribbon cable connector into the keyed Interface Data Cable Connector (J4) on the main logic board. Secure the PSII interface board in place with the cover plate screws that you removed early in this step sequence. 6 Confirm that all small cable connectors are tight.
Installation Internal PSII = 0SOXV = 0SOXV This illustration shows you the internal PSII that can be installed into Z4Mplus and Z6Mplus printers.
Installation Internal PSII Caution • This installation must be performed by a qualified service technician. Caution • Turn Off (O) the printer and disconnect it from the power source before performating these procedures. Caution • Observe proper electrostatic safety precautions when handling any staticsensitive components such as circuit boards and printheads.
Installation Internal PSII 4 Close the media door. 5 As shown in this illustration to remove the electronics cover, push in and pull up. &RYHU 3ODWH 6FUHZV 3ULQWHU %DFN &RYHU 3ODWH 6 On the back of the printer, use the flat blade screwdriver to remove the screws and the cover plate. This opens the mounting slot on the back of the printer.
Installation Internal PSII 7 Take the PSII and disconnect it as noted in this illustration: Note • This illustration identfies the components you will be working with in the upcoming steps: 8QSOXJ WKLV FRQQHFWRU IURP WKH , 2 ERDUG VR \RX RQO\ KDYH WKH FDEOH DQG 36,, ERDUG &DEOH &DEOH 7LH , 2 %RDUG %DFN &RYHU 36,, %RDUG 6WDQGRIIV 3DUDOOHO 3RUW 6RFNHW 8 As shown in this illustration, insert the short ends of each standoff into the holes on the main logic board until you hear a click.
Installation Internal PSII 9 With the PSII device, take the cable and PSII board, go to the electronics side of the printer and plug the parallel port socket of the PSII board into the parallel port plug on the main logic board. 10 Snap the standoffs through the holes on the PSII board. Be sure the PSII is in securely. Note • Does your printer have a PCMCIA card installed? If so, step 11 requires you to feed the connector over the PCMCIA card, then through the mounting slot on the back of the printer.
Installation Internal PSII 16 Consult your System Administrator before configuring the PSII for your network. To establish the network connection, refer to the section applicable to your network type.
Installation ZebraNet Utilities =HEUD1HW 8WLOLWLHV The ZebraNet Utilities is a software suite consisting of tools to assist you with the configuration of the PSII device, which gives you the flexibility to make changes to settings, track errors, and more. If you want to be certain you have the most recent version of the ZebraNet Utilities, you can visit our Web site and download the most recent version. For more details, see Overview on page 2 or ZebraNet Utilities on page 117.
Installation ZebraNet Utilities This illustration shows the dialog box that lets you select the utilities that you want to install: (DFK RI WKHVH KDV GURS GRZQ PHQXV WR FKRRVH IURP ! Important • If you installed ZebraNet View Java Applet, you must complete the installation steps for ZebraNet View Java Applet on page 30. 3 In the ZebraNet Utilities dialog, select the features you want to install and click Next>.
Installation ZebraNet Utilities This illustration gives you the chance to reset your installation settings: 4 In the ZebraNet Utilities dialog, you have the option to review and make any changes to your installation settings. When you are satisfied with your installation settings, click Install.
Installation ZebraNet Utilities When the installation is complete, this dialog opens: 5 Click Finish. ! Important • When the installation is complete, you need to restart your system for the changes to take place.
Installation ZebraNet View Java Applet =HEUD1HW 9LHZ -DYD $SSOHW If you selected ZebraNet View Java Applet when you were installing the ZebraNet Utilities, you need to complete a few installation steps to work with this utility. 7R LQVWDOO =HEUD1HW 9LHZ -DYD $SSOHW FRPSOHWH WKHVH VWHSV 1 From the task bar, select Programs>ZebraNet Utilities>ZebraNet View Java Applet 1.0. This Security Warning dialog opens: 2 To begin the installation, click Yes.
Installation ZebraNet View Java Applet The Select Java Plugin Installation dialog opens: 3 Make the selections that apply to your environment, and click Install.
Installation ZebraNet View Java Applet The Software License Agreement opens. 4 Read the License Agreement. 5 To continue with the installation, click Yes. 6 When the installation is complete, click OK.
Installation ZebraNet View Java Applet The Java page opens: 7 You have these options: • To work with this utility, see ZebraNet View Java Applet on page 130. • To close the utility, click the X.
Installation ZebraNet View Java Applet 34 PrintServer II User and Reference Guide
CHAPTER 3 *HWWLQJ 6WDUWHG This chapter provides you with information and procedures for working with the most frequently used PSII features. Contents Before you begin . . . . . . . . . . . . . . . . . . . . . . 36 Assigning an IP Address . . . . . . . . . . . . . . . . 38 Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . 45 Checking PSII Configuration Settings . . . . . . . 53 Setting up a ZebraNet Connect IP . . . . . . . . . 58 Enabling Protocols . . . . . . . . . . . . . . . . . . .
Getting Started Before you begin %HIRUH \RX EHJLQ PSII offers many features, but how you access and work with them is dependent on your environment. Before you begin, you need to get information from the PSII configuration label. ! Important • Make sure the printer is turned off (O). 7R SULQW D 36,, FRQILJXUDWLRQ ODEHO FRPSOHWH WKHVH VWHSV 1 Turn on the printer and let it complete its power-up cycle. 2 Let the PSII complete its POST cycle.
Getting Started Before you begin A PSII configuration label prints. Your configuration label looks similar to this: 4 From the configuration label, you need to get these numbers: For details on getting these numbers, see page 15. • ADDRESS (IP address) • SUBNET MASK • DEFAULT GATEWAY • SERIAL NUMBER • HARDWARE ADDRESS (MAC address) 5 On the configuration label that prints out for your PSII device, circle the abovementioned settings. You can now proceed to Assigning an IP Address on page 38.
Getting Started Assigning an IP Address $VVLJQLQJ DQ ,3 $GGUHVV Before you can begin working with PSII, you must get or assign an IP address for the PSII device. ! Important • Throughout the step sequence in this chapter, there are some features that require the default User ID and/or default password.
Getting Started Assigning an IP Address 7R DVVLJQ DQ ,3 DGGUHVV XVLQJ =HEUD1HW 9LHZ FRPSOHWH WKHVH VWHSV 1 From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View. ! Important • On the illustration that follows, take note of the H/W address column and Serial # column. Compare what you see in ZebraNet View with the configuration label you printed out.
Getting Started Assigning an IP Address 5 If your PSII does not have an IP address, complete these steps: • Find your PSII and right-click it. • In the small dialog that opens, enter an IP Address, click OK. • The ZebraNet View dialog opens. 7R VHW WKH VXEQHW FRPSOHWH WKHVH VWHSV 6 From the ZebraNet View menu bar, select PrintServer>Configuration. 7 Click the TCP/IP tab. 8 From the Print Server Configuration>TCP/IP tab, in the Subnet Mask text-box, type in your subnet mask.
Getting Started Assigning an IP Address 7R VHW WKH GHIDXOW JDWHZD\ FRPSOHWH WKHVH VWHSV These steps are Optional. 1 From the ZebraNet View menu bar, select PrintServer>Configuration. 2 Click the TCP/IP tab. 3 From the Print Server Configuration>TCP/IP tab, in the Default GateWay textbox, type in your default gateway. 4 Confirm it is accurate, and click OK. ,Q D QRQ :LQGRZV HQYLURQPHQW These steps can be used with all printers.
Getting Started Assigning an IP Address • subnet mask (default setting 255.0.0.0) • ip address (if initial default setting is 0.0.0.0, after 2 minutes this defaults to 198.102.102.254 or 192.168.254.254 — depends on firmware version) • ip protocol (gleaning only, rarp bootp, dhcp, dhcp and bootp, all) $VVLJQLQJ DQ ,3 DGGUHVV YLD D 7HOQHW VHVVLRQ If your environment is not Windows-based, this section is for you. However, this method can be used in a Windows environment, too.
Getting Started Assigning an IP Address Note • The zero (0) placed at the end of the "route add" command is optional on some systems. 4 Telnet to the PSII by typing: "Telnet xxx.xxx.xxx.xxx" The password is 1234. 5 When finished, you can alter the appropriate settings. When complete, do a reset and allow the PSII self test to complete before proceeding with any communications activity. *OHDQLQJ 7R XVH WKLV PHWKRG FRPSOHWH WKHVH VWHSV Note • Gleaning works only on local subnets at routers.
Getting Started Assigning an IP Address 4 When the PSII begins to respond, stop the ping activity. In Windows, Ctrl + C halts the pinging. 5 Telnet to the PSII and assign the appropriate IP address, subnet mask, and gateway if applicable. 6 Once this is complete, reset the PSII. For details on resetting the PSII, see Reset on page 96.
Getting Started Setting Alerts 6HWWLQJ $OHUWV It is important to understand the relationship between the PSII and the printer when you are establishing alerts. Here are the relationships you need to be aware of: • Non-ZebraLink-enabled printers — can send alerts on only a specific set of printer errors that are reported in the IEEE 1284 protocol. • ZebraLink-enabled printers — ZebraLink allows for the printer to send alerts not in the IEEE 1284 protocol.
Getting Started Setting Alerts The Printer Traps check boxes are the alerts you can set from ZebraNet View. 3 Enable the alerts (printer traps) you want to set here and click OK. 4 To monitor the alerts you established, from the task bar select Start>ZebraNet Utilities>ZebraNet Alert.
Getting Started Setting Alerts The ZebraNet Alert dialog opens: In this dialog you can view the log of errors and monitor the activity of your printer(s). =HEUD/LQN In this section are step-by-step instructions on how to set up an alert using ZebraLink. For information on setting up alerts using ZebraNet View, see ZebraNet View on page 53. ! Important • If you do not have a ZebraLink-enabled printer, these steps will not work.
Getting Started Setting Alerts 7R YLHZ $OHUW 6HWXS XVLQJ =HEUD/LQN FRPSOHWH WKHVH VWHSV 1 Open a Web browser. 2 In the Address text-box, type your printer’s IP address, and press Enter. 3 From the Printer Home Page, click Alert Setup. The Alert Messaging System dialog opens: To add an alert, you need the default user ID and password. 4 To add an alert, click Add Alert Message. 5 Select accordingly. 6 You can use ZebraNet Alert to monitor alerts set through a ZebraLink-enabled printer.
Getting Started Setting Alerts (VWDEOLVKLQJ (PDLO $OHUW 0HVVDJLQJ ZebraNet Alert supports email notification of printer errors sent directly to any valid email address. You can have multiple email addresses set up for routing different error messages, or split notifications between email and other network management tools. 7R EHJLQ UHFHLYLQJ HPDLO QRWLILFDWLRQ RI HUURUV FRPSOHWH WKHVH VWHSV 1 From the browser view, in the Address text-box type in the printer’s IP address. The Printer Home Page opens.
Getting Started Setting Alerts 3 To set up email notification, go to the Alert Setup page and click Add Alert Message. The Add Alert Message page opens: . ! Important • The printer accepts only the last configuration made. 4 Specify the condition to send over email, such as HEAD ELEMENT BAD or PAPER OUT. 5 Set destination to Email. 6 Enter a valid email address for the messages to be sent to. Example • admin@yourcompany.net (The Port field can be ignored for email setup.
Getting Started Setting Alerts Warning • A password is required. If you forget to enter the password, the alerts you just set are deleted. 7 Click Add Alert Message. To receive email alert you must give PSII the IP address of your mail server that is running SMTP. 8 To save current settings, click Save Printer Setting. 9 Enter the password and click Save Current Configuration.
Getting Started Setting Alerts The Active Log dialog opens, displaying a list of all the logged alerts: 2 From this dialog, you can track the printer(s) activity and status. 3 From the menu bar, you can explore all the other features, such as Reports.
Getting Started Checking PSII Configuration Settings &KHFNLQJ 36,, &RQILJXUDWLRQ 6HWWLQJV This section provides steps on how to check PSII’s configuration settings using ZebraNet View and a browser. =HEUD1HW 9LHZ 7R FKHFN FRQILJXUDWLRQ VHWWLQJV FRPSOHWH WKHVH VWHSV 1 From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View. The ZebraNet View dialog opens: 2 From the menu bar, select Print Server>Configuration.
Getting Started Checking PSII Configuration Settings The Print Server Configuration dialog opens: This dialog offers multiple tabs to choose from. Each tab contains various configuration settings that you can change. For details on the configurations, see page 118. %URZVHU This section provides steps on how to check PSII’s configuration settings using its Web pages. 7R DFFHVV WKH 36,, VHWWLQJV FRPSOHWH WKHVH VWHSV 1 Open a Web browser.
Getting Started Checking PSII Configuration Settings Your browser page looks similar to this: Note • Your printer firmware determines how this page looks. This page is from a printer with firmware x.10 and above. 3 From the Printer Home Page, click Print Server Settings. The default User ID and password are required. ! Important • The illustration of the Printer Server Settings page is based on a ZPL printer. If you have an EPL printer, the menu options on the Print Server page are slightly different.
Getting Started Checking PSII Configuration Settings The Print Server Configuration Page opens: Note • Your printer firmware determines how this page looks. This page is from a printer with firmware x.10 and below.
Getting Started Checking PSII Configuration Settings 7R DFFHVV WKH 36,, VHWWLQJV FRPSOHWH WKHVH VWHSV 1 From the Print Server page, click Print Server. The Print Server Configuration page opens: 2 For details on the configuration choices, see To check configuration settings, complete these steps: on page 53.
Getting Started Setting up a ZebraNet Connect IP 6HWWLQJ XS D =HEUD1HW &RQQHFW ,3 ZebraNet Connect IP allows you to send jobs to PrintServers that use Dynamic IP addresses (DHCP). It also notifies you of printer errors, such as paper out or head open. When print jobs are printed through ZebraNet Connect IP, they are sent directly to PSII and are not routed through a network server, resulting in a reduction of network traffic.
Getting Started Setting up a ZebraNet Connect IP You enter into the Add ZebraNet Connect Port screen, where there is a list of all PSII devices available on the local subnet. • The TCP/IP monitor searches only the local subnet. • The IPX/SPX monitor retrieves all devices found in the NetWare bindery. 6 If the port you want to add is listed in the Ports Available on Local Subnet window, select the port name.
Getting Started Setting up a ZebraNet Connect IP 4 To add a ZebraNet Connect IP port, in the Details tab select Add Port. 5 From the Add Port dialog, select Other, then select the ZebraNet Connect Monitor as the type of port to add. 6 Click OK. Note • If ZebraNet Connect IP is not listed, verify that the software has been properly installed. The Add ZebraNet Connect Port screen opens. There is a list of all PSII devices discovered on the network. • The TCP/IP monitor searches only the local subnet.
Getting Started Setting up a ZebraNet Connect IP Notify on Printer Error — This feature checks the printer status prior to printing the job. If a printer error is detected (e.g., printer off-line), the error description is given. Notify When Printed — This feature provides an alert when your job is active on the printer. This is useful if the printer is unusually busy. Description — An optional field in which you can list any useful information about the printer port, such as location.
Getting Started Enabling Protocols (QDEOLQJ 3URWRFROV You can enable protocols with WebView or ZebraNet View. This section provides you with directions for accessing and enabling protocols using both WebView and ZebraNet View. :HE9LHZ This section contains directions for accessing protocols using WebView. The browser illustrations were captured from a ZebraLink-enabled printer. 7R HQDEOH SURWRFROV XVLQJ :HE9LHZ FRPSOHWH WKHVH VWHSV 1 Open a Web browser.
Getting Started Enabling Protocols Your browser page looks similar to this: 3 From the Printer Home Page, click Print Server Settings. The default User ID and password are required. 4 From the Print Server page, click Print Server.
Getting Started Enabling Protocols The Print Server Configuration page opens: 5 From the Print Server Configuration page, click Enabled Protocols.
Getting Started Enabling Protocols The Protocol Configuration page opens: 6 Select the protocols you want to enable, then click Submit Changes. You get a confirmation to reset the unit for changes to take place. =HEUD1HW 9LHZ This section contains directions for accessing protocols using ZebraNet View. 7R HQDEOH SURWRFROV XVLQJ :HE9LHZ FRPSOHWH WKHVH VWHSV 1 From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.
Getting Started Enabling Protocols The ZebraNet View dialog opens: 2 From the menu bar, select Print Server>Configuration. 3 Click the Protocols tab.
Getting Started Enabling Protocols 4 Select the protocols you want to enable, then click OK. A confirmation message opens. 5 To accept changes, click OK.
Getting Started Defaulting the PSII 'HIDXOWLQJ WKH 36,, This section provides you with instructions for defaulting the PSII to factory settings using WebView, ZebraNet View, and the Test button. :HE9LHZ 7R GHIDXOW WKH 36,, WR IDFWRU\ VHWWLQJV XVLQJ :HE9LHZ FRPSOHWH WKHVH VWHSV 1 From the ZebraNet PrintServer view, click Factory Print Server Settings.
Getting Started Defaulting the PSII 2 Enable the check box of the settings you want to reset, and click Submit Changes. ! Important • With the reset command on its way to the PSII, the HTTP connection is unavailable while the PSII re-initializes. You need to wait a few seconds before trying to reestablish a connection. =HEUD1HW 9LHZ 7R GHIDXOW 36,, WR IDFWRU\ VHWWLQJV XVLQJ =HEUD1HW 9LHZ FRPSOHWH WKHVH VWHSV 1 From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.
Getting Started Defaulting the PSII The Reset Print Server dialog opens: 3 Select the settings you want to reset, then click Restore. 7HVW %XWWRQ 7R GHIDXOW WKH 36,, WR IDFWRU\ VHWWLQJV XVLQJ WKH 7HVW EXWWRQ FRPSOHWH WKHVH VWHSV 1 The printer is turned off (O). The Test button is a small hole on the PSII device. To press the Test button, you need to insert something small into the hole, like a paperclip.
CHAPTER 4 1HW:DUH 3ULQW &RQILJXUDWLRQ This chapter provides you with instructions for configuring Novell’s NetWare for printing to PSII. Contents Printing in PServer Mode . . . . . . . . . . . . . . . .
NetWare Print Configuration Printing in PServer Mode 3ULQWLQJ LQ 36HUYHU 0RGH You must have Zebra’s snap-in for Novell installed to complete these steps. 7R FRQILJXUH LQ 1RYHOO¶V 1HW:DUH IRU SULQWLQJ WR WKH 36,, FRPSOHWH WKHVH VWHSV ! Important • Some important items to keep in mind before you proceed with these steps: You must have PSII installed before you proceed with these steps. Snap-in for Novell only works with Windows 9X operating systems.
NetWare Print Configuration Printing in PServer Mode 6 Find the Contexts container you want, and double-click. It auto-fills into the Context text-box. 7 Enter the printer name you want, and click Create. 8 Next to the Print Queues section, click New. 9 Next to the Context text-box, click the Directory Tree, and double-click the Browse arrow. 10 Select the Context you want. It auto-fills the text-box. 11 In the Print Queue Name text-box, type in the name you want.
NetWare Print Configuration Printing in PServer Mode 10 From the Printers dialog, double-click on your new printer and set it as the default printer. 11 Open a text editor, create ZPL (Zebra Programming Language) file, and print.
CHAPTER 5 3ULQWLQJ &RQILJXUDWLRQV This chapter provides information and instructions on configuring your printer. Content BSD (Berkeley Software Distribution)-Style Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 System V Queue Installation . . . . . . . . . . . . . .
Printing Configurations BSD (Berkeley Software Distribution)-Style Print Queue %6' %HUNHOH\ 6RIWZDUH 'LVWULEXWLRQ 6W\OH 3ULQW 4XHXH BSD is a version of the UNIX OS that distributes software that includes TCP/IP. &RQILJXULQJ WKH 3ULQW 4XHXH For remote BSD-style LPD printing, add the PSII as a remote printer in the /etc/ printcap database to each host printing to the PSII. You can add printcap options as needed. If you are unfamiliar with these options, consult the printer documentation.
Printing Configurations BSD (Berkeley Software Distribution)-Style Print Queue path_to_spool_directory — This is the path to a directory where the print jobs will be spooled for this queue. You must create a unique spool directory for each printcap entry. log_file_name — This is the path to a file where error information from the LPD will be logged. Example • Your printcap entries might look similar to this: Ascii_files|form.feed.
Printing Configurations System V Queue Installation 6\VWHP 9 4XHXH ,QVWDOODWLRQ &RQILJXULQJ 2SHUDWLQJ 6\VWHP 9 4XHXH IRU =HEUD1HW 3ULQWLQJ This section describes the configuration of the printing system on the UNIX operating system. For clarity and brevity, the following specific names are used to represent general devices or concepts. lj4 — The local queue name on the UNIX system to which you want PSII print jobs directed.
Printing Configurations System V Queue Installation 3 Type: lpadmin -p lj4 -s ZEBRAPRINTER!yourqueuename - I any 4 Type: accept lj4 5 Type: enable lj4 6 Try printing by typing the command: lp -d lj4 [filename] PrintServer II User and Reference Guide 79
Printing Configurations System V Queue Installation 80 PrintServer II User and Reference Guide
CHAPTER 6 8VLQJ 3ULQWLQJ 3URWRFROV In this chapter you are given steps to set up your PSII to support Internet Printing Protocol (IPP). Also, an exercise is provided to experiment with File Transfer Protocol (FTP) support. Content IPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Printing Protocols IPP ,33 ! Important • You must have IPP support on your system. IPP is an application-level protocol used for distributed printing over the Internet. Using IPP from any standard IPP client, you can transfer jobs to a printer that is connected to your ZebraNet PSII device and the Internet. ! Important • IPP support is not available on all PSII printers. To be certain you are running the latest version of firmware, visit our Web site: www.zebra.
Using Printing Protocols FTP )73 Embedded within the PSII is an FTP server application that processes file transfers from a host computer to the printer. If the printer is on a network, label formats can be generated and data can be transferred without setting up a print queue.
Using Printing Protocols FTP 6 To terminate the FTP session, type: quit 84 PrintServer II User and Reference Guide
APPENDIX A 3ULQW6HUYHU ,, This appendix provides you with details on the PSII features that were not covered in the chapter Getting Started on page 35. Contents PSII Features . . . . . . . . . . . . . . . . . . . . . . . . .
PrintServer II PSII Features 36,, )HDWXUHV This section covers features available for the PSII only, not the printer’s features. Some of the features you access in this section prompt you to enter the default user ID and password, as follows: • User ID: admin • Password: 1234 The options on the Print Server page vary. ZPL and EPL printers print server settings vary slightly.
PrintServer II PSII Features The Printer Home Page opens: 3 From the Printer Home Page, click Print Server Settings. ! Important • The illustration of the Printer Server Settings page is based on a ZPL printer. If you have an EPL printer, the menu options on the Print Server page are slightly different.
PrintServer II PSII Features The PrintServer page opens: 4 From the PrintServer page, click Print Server.
PrintServer II PSII Features The Print Server Configuration page opens: 5 In the Print Server Configuration page, you have a menu to choose from.
PrintServer II PSII Features Enabled Protocols Modifies the protocols to be used. NetWare, HP JetAdmin, or both. Enabling HP JetAdmin Support allows status from the Zebra device to display in Hewlett-Packard’s HP JetAdmin utility. Netware Preferred Tree — Enter the tree that the printer is in. Print Server Name — Enter the name of the printer. Disable NetWare SAP — Enables or disables the broadcast SAP (Service Advertising Protocol) messages. Typically, SAP is enabled.
PrintServer II PSII Features TCP/IP Configuration You can change the TCP/IP Configuration of the PSII. For details, see Help.
PrintServer II PSII Features TCP/IP Logical Printing Ports Logical printers allow you to set up multiple pre- and post-processing configurations for each output port. Each logical port configuration can do the following: Add user-configured strings before and after the print data. Remove unwanted characters from the beginning of the print data. Four logical printer configurations are supported for each output port on the printer.
PrintServer II PSII Features IPX Alerts (Traps) Internetwork Packet Exchange (IPX) is Netware’s network-layer protocol that handles networking addressing, routing, and packets. This feature has you enter the IPX Network Address and IPX Node Address to which traps will be sent. To broadcast traps to all addresses on all networks, enter FFFFFFFF in the IPX Network address field and FFFFFFFFFFFF in the IPX Node Address field.
PrintServer II PSII Features Web Admin This page allows you to configure the Admin name and password. Links to upgrades and support information can also be altered. POP3 Email Printing This feature helps you set up the print server to receive email messages containing formats that can be printed. The POP3 settings must be set to retrieve emails from the email server. Warning • Setting the POP3 polling interval (seconds) below 30 can cause communication problems with the POP3 server.
PrintServer II PSII Features 7R RSHQ 36,,¶V FRQILJXUDWLRQ VKHHW FRPSOHWH WKLV VWHS 1 From the PrintServer page, click View Configuration Sheet.
PrintServer II PSII Features 7R YLHZ WKH SRUW VWDWXV FRPSOHWH WKLV VWHS ! Important • The default user ID and password is required to access this page. 1 From the Print Server page, click View Port Status. The port status page opens: 5HVHW From the Print Server page, in the Reset section you can reset PSII’s configuration settings to what they were before you made the most recent changes. 7R UHVHW WKH 36,, FRPSOHWH WKHVH VWHSV 1 From the Print Server page, click Reset Print Server.
PrintServer II PSII Features The Reset Device page opens: 2 To reset PSII, click Yes. 5HVWRUH From the Print Server page, in the Restore section you can restore PSII’s to the default factory settings: 7R UHVWRUH 36,, WR WKH GHIDXOW IDFWRU\ VHWWLQJV FRPSOHWH WKHVH VWHSV 1 From the Print Server page, click Factory Print Server Settings.
PrintServer II PSII Features The Restore To Factory Defaults page opens: 2 Make the selections you want, and click Submit Changes.
APPENDIX B =HEUD/LQN The appendix provides you with detailed information that allows you to use the enhanced functionality of your ZebraLink-enabled printer with the PSII. Contents WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ZebraLink WebView :HE9LHZ WebView gives the System Administrator or user who needs complete, easy, one-step control over the printing environment exactly what is needed. It provides real-time configuration, control, and monitoring capabilities with the convenient graphic interface of a Web browser. The Web pages returned by Zebra printers are not static.
ZebraLink WebView The Printer Home Page opens: 9LHZ 3ULQWHU &RQILJXUDWLRQ The View Printer Configuration menu option provides accurate, up-to-the-minute information on the printer’s current state. An administrator can conveniently find any information on the Virtual Configuration Label and also check on the status of printer ports. 7R VHH WKH 9LHZ 3ULQWHU &RQILJXUDWLRQ PHQX RSWLRQ FRPSOHWH WKHVH VWHSV 1 From the Printer Home Page, click View Printer Configuration.
ZebraLink WebView The WebView displays the configuration settings: 2 To update the printer information from this view: • For Netscape, select Reload and the printer sends current information to the Web browser. • For IE, click Refresh and the printer sends current information to the Web browser. 3 When you are finished reviewing: • To return to the Home page, click the Home link. • To print the label, scroll to the bottom of this page and click Print Label.
ZebraLink WebView 9LHZ DQG 0RGLI\ 3ULQWHU 6HWWLQJV This section provides you with steps for accessing and modifying printer settings with a ZebraLink-enabled printer. It also provides illustrations of the various pages you can access. ! Important • To apply changes made in this section, you need to use the default user ID and password: User ID: admin Password: 1234 7R YLHZ WKH 9LHZ DQG 0RGLI\ 3ULQWHU 6HWWLQJV FRPSOHWH WKHVH VWHSV 1 From the Printer Home Page, click View and Modify Printer Settings.
ZebraLink WebView The View and Modify Printer Settings page opens: 2 In the View and Modify Printer Settings page, you have a menu to choose from.
ZebraLink WebView General Setup Serial Communications Setup PrintServer II User and Reference Guide 105
ZebraLink WebView Network Communications Setup Print Listings on Label 106 PrintServer II User and Reference Guide
ZebraLink WebView Media Setup Calibration PrintServer II User and Reference Guide 107
ZebraLink WebView ZPL Control Advanced Setup 108 PrintServer II User and Reference Guide
ZebraLink WebView 'LUHFWRU\ /LVWLQJ The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, name, and location of each stored object appears. Buttons are available to perform file management operations on the objects. The file management operations include: • Delete object — Not available for objects in read-only memory (Z:). • Copy object to a new name and/or device — Not available for objects that have the “protected” attribute set.
ZebraLink WebView This page opens: 2 There are several links to select in this view. 3 To create a script, click Create New Script. $OHUW 6HWXS To configure the printer’s interaction with ZebraNet Alert to be completely functional, SNMP settings must be established in these areas: The printer, via the WebView interface. The Alert Printer Management Utility for logging SNMP traps.
ZebraLink WebView The ZebraLink messaging system provides for more than SNMP notification. Alert can be routed to various destinations: • • • • • TCP UDP email serial port parallel port destinations 7R YLHZ $OHUW 6HWXS FRPSOHWH WKHVH VWHSV 1 From the Printer Home Page, click Alert Setup. The Alert Messaging System page opens: 2 To add an alert, click Add Alert Message. 3 Select accordingly.
ZebraLink WebView (VWDEOLVKLQJ (PDLO $OHUW 0HVVDJLQJ ZebraNet Alert supports email notification of printer errors sent directly to any valid email address. You can have multiple email addresses set up for routing different error messages, or split notifications between email and other network management tools. 7R EHJLQ UHFHLYLQJ HPDLO QRWLILFDWLRQ RI HUURUV FRPSOHWH WKHVH VWHSV 1 From the browser, in the address text-box type in the printer’s address. The printer’s home page opens.
ZebraLink WebView The Add Alert Message page opens: . ! Important • The printer accepts only the last configuration made. 4 Specify the condition to send over email, such as HEAD ELEMENT BAD or PAPER OUT. 5 Enter a valid email address for the messages to be sent. Example • admin@yourcompany.net (The Port field can be ignored for email setup.
ZebraLink WebView Warning • You must type in a password. If you forget to enter the default password, the alerts you just set are deleted. 6 Click Add Alert Message. Here you can continue to add more settings or, if finished, save the current settings. 7 From the Printer Home Page, select PrintServer Settings>Network Communications Setup. 8 Click SMTP Email Alerts. 9 Specify your SMTP server address. When these steps are done, you can begin receiving email notification messages.
ZebraLink WebView This Printer Controls page opens: ! Important • In this view, you must have administrative rights to make changes to the printer controls. 3ULQW 6HUYHU 6HWWLQJV This section provides you with instructions for viewing the current printer settings. 7R YLHZ WKH SULQW VHUYHU PHQX FRPSOHWH WKHVH VWHSV From the Printer Home Page, click Print Server Settings.
ZebraLink WebView The PrintServer page opens: For more details on PSII, see PrintServer II on page 85.
APPENDIX C =HEUD1HW 8WLOLWLHV The appendix provides you with details on ZebraNet Utilities, the software suite of printer administration tools that complements and enhances both ZebraLink and the ZebraNet family of connectivity products. Contents ZebraNet View. . . . . . . . . . . . . . . . . . . . . . . . 118 ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . 121 ZebraNet Connect . . . . . . . . . . . . . . . . . . . . . 129 ZebraNet View Java Applet . . . . . . . . . . . . .
ZebraNet Utilities ZebraNet View =HEUD1HW 9LHZ ZebraNet View allows you to locate printers automatically. It can search on parameters such as IP address, subnet, printer model, printer status, and many other user-defined characteristics. It also offers powerful device management capabilities. 7R RSHQ =HEUD1HW 9LHZ 8WLOLWLHV FRPSOHWH WKHVH VWHSV 1 From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View. The ZebraNet View dialog opens: 2 Select your printer.
ZebraNet Utilities ZebraNet View The Print Server Configuration dialog opens: There are multiple tabs that you can access to make changes to current settings. 7R VHW DOHUWV LQ =HEUD1HW 9LHZ FRPSOHWH WKHVH VWHSV 4 From the Print Server Configuration dialog, click the SNMP Traps tab.
ZebraNet Utilities ZebraNet View The SNMP Traps tab shows the alerts you can set. 7KH FKHFN ER[HV LQ 3ULQWHU 7UDSV DUH WKH DOHUWV 5 To monitor the set alerts (printer traps), see ZebraNet Alert on page 121.
ZebraNet Utilities ZebraNet Alert =HEUD1HW $OHUW ZebraNet Alert gives you the ability to manage your Zebra printers by immediately notifying System Administrators of printer error or warning conditions. Using Webbased configuration tools, selected errors or warning conditions can be routed to a variety of services such as email messages, wireless pagers, or the ZebraNet Alert.
ZebraNet Utilities ZebraNet Alert Label taken Head element out Power on =HEUD1HW $OHUW 'HVWLQDWLRQV Unsolicited Alert messages can be directed to the following destinations: Email (PSII-specific) Serial (ZebraLink-specific) Parallel (ZebraLink-specific) TCP (PSII-specific) UDP (ZebraLink-specific) SNMP (PSII-specific) =HEUD1HW $OHUW 8VLQJ 6103 You can send notifications over SNMP only, for use with ZebraNet Alert or a similar network management utility.
ZebraNet Utilities ZebraNet Alert This tells the PSII what TCP/IP address to send the alerts to, and under what circumstances to send error and log reports. Entering 255.255.255.255 broadcasts the message to every host on the network with an SNMP program running. 6 For ZebraNet Alert to get and display the messages, you need to open ZebraNet Alert. To do this, follow these steps: • From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet Alert.
ZebraNet Utilities ZebraNet Alert 7R DFFHVV 323 FRPSOHWH WKHVH VWHSV 1 From the Printer Home page, click Print Server Settings.
ZebraNet Utilities ZebraNet Alert The PrintServer page opens: 2 From the PrintServer page, click Print Server.
ZebraNet Utilities ZebraNet Alert The Print Server Configuration page opens: 3 From the Print Server Configuration page, click POP3 E-mail Printing.
ZebraNet Utilities ZebraNet Alert The POP3 Printing Configuration page opens: 4 Make the necessary changes, and click Submit Changes. ZebraNet Alert monitors status and activity of all Zebra printers on the network. It alerts the administrator when there is an error condition, which reduces printer downtime and increases application efficiency. 2SHQ $OHUW 7R RSHQ =HEUD1HW $OHUW FRPSOHWH WKHVH VWHSV 1 From the task bar, select Start>ZebraNet Utilities>ZebraNet Alert.
ZebraNet Utilities ZebraNet Alert This is an example of the Event Summary report. Notice it generates a .
ZebraNet Utilities ZebraNet Connect =HEUD1HW &RQQHFW For details, see Setting up a ZebraNet Connect IP on page 58.
ZebraNet Utilities ZebraNet View Java Applet =HEUD1HW 9LHZ -DYD $SSOHW ZebraNet View Java Applet is a Java-based version of ZebraNet View. This can run on any enabled platform that can run a Java virtual machine, such as Windows, UNIX, Linux, and many others. Important • To use this, you must have installed it with ZebraNet Utilities and then installed this application. For installation instructions for ZebraNet Utilities, see ZebraNet View Java Applet on page 30.
ZebraNet Utilities ZebraNet View Java Applet This view opens: 2 In the Search Method drop-down list box, select the search method you want. 3 Click Begin Search. It searches your network for all networked Zebra printers, discovers them, and lists them. 4 When you select a device from the list that is discovered, the selected device’s Home Page displays in the lower portion of the view (it replaces the ZebraNet View Web Configuration Utility content).
ZebraNet Utilities ZebraNet View Java Applet 132 PrintServer II User and Reference Guide
+DUGZDUH 7URXEOHVKRRWLQJ This provides you with solutions to known issues. Contents Resetting to Factory Defaults . . . . . . . . . . . 134 Status Indicator . . . . . . . . . . . . . . . . . . . . . . 134 ZebraNet View Utility Discovery or Configuration Problems . . . . . . . . . . . . . . . . . . . . . . . . . 135 Unable to Print . . . . . . . . . . . . . . . . . . . . . . . 135 Unable to Configure Device . . . . . . . . . . . . 136 HP JetAdmin or HP Web JetAdmin . . . . .
Hardware Troubleshooting Troubleshooting the PSII 7URXEOHVKRRWLQJ WKH 36,, 5HVHWWLQJ WR )DFWRU\ 'HIDXOWV To reset the PSII configuration parameters to the factory defaults, press the Test button and hold it in while turning the printer power on. Keep the test button pressed until the Status Indicator light turns green, then release the test button. After approximately 20 seconds, a configuration label prints automatically.
Hardware Troubleshooting Troubleshooting the PSII • Flashing red indicates the Power On Self Test (POST) is in progress. If the LED is solid red for more than 30 seconds, the PSII has failed the POST. If the failure is not severe, the PSII attempts to print a configuration label on the printer. A failed POST can be caused by any of the following: • The printer attached to the PSII device is malfunctioning. Turn the printer power off, wait 10 seconds, then turn the printer back on.
Hardware Troubleshooting Troubleshooting the PSII 8QDEOH WR &RQILJXUH 'HYLFH To assign an IP address to a ZebraNet PSII using ZebraNet View, you must be on the same subnet. If ZebraNet View has Multicast enabled, you might be able to view the ZebraNet PSII on another subnet, but you will not be able to configure the device. +3 -HW$GPLQ RU +3 :HE -HW$GPLQ The ZebraNet PSII might be set up and managed using HP JetAdmin or HP Web JetAdmin products.
)UHTXHQWO\ $VNHG 4XHVWLRQV This is a group of frequently asked questions (FAQs) about PSII.
Frequently Asked Questions FAQs )$4V This table provides frequently asked questions (FAQs) on PSII: 4XHVWLRQ $QVZHU Are there any differences in Yes. functionality between a ZebraNet In a ZebraLink environment, with either a PSII with an EPL-based printer Web browser or with the ZebraNet View and with a ZebraLink-enabled Utilities, there are a variety of Web pages ZPL printer? that display a wealth of status information regarding both the ZebraLink printer and its ZebraNet PSII.
Frequently Asked Questions FAQs 4XHVWLRQ $QVZHU Will the ZebraNet PSII allow connectivity to anything other than a PC network? Yes. Will the ZebraNet PSII option work on a 10BASE-T per second network? What if a print job makes it to the queue, but never leaves the queue? The label does not print. The ZebraNet PSII allows connectivity to systems such as IBM’s AS400, provided that it is configured using TCP/IP.
Frequently Asked Questions FAQs 4XHVWLRQ $QVZHU What are the minimum requirements to network a printer? Cat-5 network cable with 10BASE-T connectors PSII Hub or Switch If a hub or switch is NOT used, you need a cross-over cable.
Frequently Asked Questions FAQs 4XHVWLRQ $QVZHU What ports are open on PSII and TCP Ports: related software? 21 FTP 23 Telnet 80 HTTP Server 515 Printer port 631 IPP port 9100 Raw socket connection UDP Ports: 161 SNMP broadcast from PSII 162 SNMP trap on ZebraNet Alert 4201 discovery destination on PSII (dynamic) SNMP get request from ZebraNet View (dynamic) discovery broadcast from ZebraNet view (dynamic) discovery broadcast from ZebraNet view Java PrintServer II User and Refere
Frequently Asked Questions FAQs 4XHVWLRQ $QVZHU What are my network connectivity options based on when using a PSII? It depends on your environment, but the print server accepts print jobs in any of the following ways: FTP — ZPL/EPL files can be sent to the printer via a FTP client as standard ASCII files HTTP — (ZebraLink-enabled printers only) Using the script option of the print server’s homepage, you can type ZPL into a specified location of the Web browser and send it to the printer IPP — Usi
*ORVVDU\ 10BASE-T A type of Ethernet that uses unshielded twisted pair cable. arp The standard TCP/IP method for determining the actual network address of a device based on its IP address. ASCII A standard for the binary representation of characters. BOOTP BOOTP (Bootstrap Protocol) is a protocol that lets a network client configure automatically. It can automatically configure any of the following information: IP address, gateway, subnet, system name, name server, and more.
Glossary DHCP (Dynamic Host Configuration Protocol) DHCP is an alternative to another network IP management protocol, Bootstrap Protocol (BOOTP). Like BOOTP, DHCP can configure an IP address, gateway, subnet, system name, and name server. When speaking about the PSII, BOOTP, and DHCP configure the same options. delete bytes This number is used to remove characters from the beginning of every job sent to the logical printer. The value for delete bytes can range from 0 to 255.
Glossary IP address A network address used by the TCP/IP protocol. IPP Internet Printing Protocol. Allows you to associate a printer with a URL address that is used for printing over the Internet. IPX Internetwork Packet Exchange, one of the NetWare protocols. JetAdmin A Hewlett-Packard printer management program available for NetWare and TCP/IP. logical Refers to conceptual rather than physical.
Glossary print server A device in a network that changes a network protocol into a printer protocol. protocol A method of sending and receiving data between two or more workstations on a network, and insuring that the data is received without errors. rarp Reverse Arp, a standard TCP/IP method of determining a device’s IP address based on its Ethernet address. raw TCP port A type of TCP port in which data is passed unmodified to the receiving node.
Glossary Telnet A TCP/IP protocol that allows two devices to communicate over a LAN. trap An unsolicited message sent by an SNMP agent to an SNMP management station. It notifies the management station of some unusual event. UNIX A general-purpose computer operating system used on many different kinds of computers. WCSO Wireless Card Socket Option. Zebra’s wireless Ethernet option. Windows 95 and Windows 98 Microsoft’s PC operating systems that feature built-in peer-to-peer networking.
Glossary 148 PrintServer II User and Reference Guide
,QGH[ print configuration 76 C A about this document xi address configuration label 37 alerts establishing email messaging 49 monitoring with ZebraNet Alert setting 45 setting in ZebraLink 47 setting in ZebraNet View 45 assigning an IP address 38 from printer LCD 41 using gleaning how to 43 using static route how to 42 with DHCP 38 without DHCP 38 ZebraNet View 38 51 B before you begin getting started 36 browser support requirements 6 BSD-Style PrintServer II User and Reference Guide configuration l
Index document conventions xiii caution xiii command line xiii example xiv hot links xiii illustration callout instruction important xiii note xiii, xiv I E email messaging alerts 49 external PSII how to install 12 illustration 12 installation 12 F factory installation 9 feedback form x field installation 9 File Transfer Protocol FTP 83 G gleaning xiv how to install external PSII 12 internal PSII 16, 21 HP JetAdmin troubleshooting 136 HP Web JetAdmin troubleshooting 136 83 illustration external PSI
Index N PSII settings how to access NetWare attach generic text driver 73 NetWare print configuration 71 86 R overview 2 illustration 3 overview illustration explanation 4 related documents xv requirements browser support 6 hardware 7 software 6 resetting to factory defaults troubleshooting 134 P S parallel port locations illustration 13 password default 86 prerequisites System V 78 print configuration BSD-Style 76 System V 78 print problems troubleshooting 135 print protocol Internet printing prot
Index troubleshooting HP JetAdmin 136 HP Web JetAdmin 136 resetting to factory defaults 134 status indicator 134 unable to configure device 136 unable to print 135 ZebraNet View Utility 135 home page 100 how to enable protocols 62 printer configuration 101 view and modify printer settings Windows 95/98 setup PSII port 59 103 Z U unable to configure device troubleshooting 136 user ID default 86 W warranty i exclusions and conditions ii PSII i software license agreement ii WebView default PSII factory se
Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Part Number: 45537L-002 Rev. A © 2005 ZIH Corp.
