Zebra® R110Xi™/R170Xi™ High-Performance Printers User Guide
© 2004 ZIH Corp. The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp.
I have determined that the Zebra printers identified as the XiIIIPlus Series 90XiIIIPlus, 96XiIIIPlus, 110XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus, 220XiIIIPlus manufactured by: Zebra Technologies 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the applicable technical standards of the FCC For Home, Office, Commercial, and industrial use If no unauthorized changed is made in the equipment, and if the equipment is properly maintained and operated.
Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________________________________________
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID Label Format 1—Write a 96-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . RFID Label Format 2—Write a 64-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . RFID Label Format 4—Read Data from Tag and Print on Label . . . . . . . . . . . . . . . .
Contents 9 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface This section provides you with contact information, document structure and organization, and additional reference documents. Contents Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Contacts Contacts You can contact Zebra Technologies at any of the following: Visit us at: http://www.zebra.com Our Mailing Addresses: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A Telephone: +1 847.634.6700 Fax: +1 847.913.
Preface Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information: Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. Command Line Examples All command line examples appear in Courier New font.
Preface Related Documents Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.
1 Introduction This chapter provides a high-level overview of the printer and its components. Contents Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Exterior View Exterior View The following illustrations show the exterior of the printer. Figure 2 • Printer Exterior—Front View 1 2 1 2 Front panel Media door Figure 3 • Printer Exterior—Rear View 1 2 3 1 2 3 2 Electronics cover Power switch AC power cord connection R110Xi/R170Xi User Guide 23063L-003 Rev.
Introduction Front Panel Front Panel Figure 4 shows the buttons and lights on the front panel. For a description of the front panel buttons, see Table 1 on page 4, and for a description of the front panel lights, see Table 2 on page 5. Figure 4 • Front Panel Buttons and Lights 23063L-003 Rev.
Introduction Front Panel Front Panel Buttons This table describes the function of the buttons shown in Figure 4. Table 1 • Front Panel Buttons Button LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or no, indicate on or off, scroll through several choices, input the password, or set up the printer for a firmware download. RIGHT OVAL Changes parameter values.
Introduction Front Panel Front Panel Lights This table details the lights shown in Figure 4 on page 3. Table 2 • Front Panel Lights Light Details POWER Indicates printer power status. • Off — printer is off. • On — printer is on. TAKE LABEL • Off — Normal operation. • Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed. ERROR Indicates printer operation. • Off — Normal operation.
Introduction Printer Components Printer Components Figure 5 shows a side view of the printer’s internal components. Note • Depending on the printer options that you selected, your printer could look slightly different. For more about printer options, go to www.zebra.com.
2 Printer Setup This chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Setup Before You Begin Before You Begin Review this checklist, and resolve any issues before you begin setting up your printer. When you are ready, continue with Printer Operation on page 19. Unpack and Inspect Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 9. Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 10.
Printer Setup Unpack and Inspect the Printer Unpack and Inspect the Printer When you unpack the printer, save all packing materials. When the printer is out of the box, raise the printer’s media door, and remove the power cord. Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces for damage. Raise the media door, and inspect the media compartment for damage to components.
Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer. Select a Surface Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart.
Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration. To connect the printer to a power source, complete these steps: 1.
Printer Setup Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depends on the communication options installed in the printer. Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a bidirectional parallel port, and a USB 2.0 port. Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable and a USB 2.0 cable are also available.
Printer Setup Select a Communication Interface Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible. • Do not bundle the data cables tightly with the power cords. • Do not tie the data cables to power wire conduits.
Printer Setup Types of Media Types of Media The printer can use various types of media (Table 4). We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear. Table 4 • Types of Media Media Type Non-Continuous Roll Media How It Looks Description The media is wound on a core.
Printer Setup Types of Media Table 4 • Types of Media (Continued) Media Type How It Looks Description Fanfold Media The media is folded in a zigzag pattern. RFID “Smart” Media Each label has a radio frequency identification (RFID) chip and antenna inlay embedded between the label and the liner. The media is made from the same materials and adhesives as non-RFID labels. The outline of the transponder (which varies by manufacturer) can be seen through the label.
Printer Setup Ribbon Ribbon Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.
Printer Setup Ribbon 4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label? If ink from the ribbon... Then... Adhered to the label The ribbon is coated on the outer surface. Did not adhere to the label The ribbon is coated on the inner surface. To verify this, repeat the test on the inner surface of the roll of ribbon. Ribbon Scratch Test Perform the ribbon scratch test when labels are unavailable. To perform a ribbon scratch test, complete these steps: 1.
Printer Setup Ribbon Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________________________________
3 Printer Operation If you have completed the tasks and resolved the issues in the checklist in Before You Begin on page 8, follow the instruction in this chapter to load and calibrate your printer and to print configuration labels. Contents Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Operation Loading the Media Loading the Media This section gives you a series of instructions to load labels for a standard printer in Tear-Off mode (Figure 11). You can use roll or fanfold media in this printer. For more information about the types of media, see Types of Media on page 14. • To load roll media, see Load Roll Media on page 21. • To load fanfold media, see Load Fanfold Media on page 24. Caution • Be sure the printer is Off (O) if you have connected the power cable.
Printer Operation Loading the Media Load Roll Media Roll media feeds through the printer from the media hanger or media supply spindle. Figure 12 identifies the components of the printer with which you need to be familiar to load roll media in Tear-Off mode. Figure 12 • Interior Components for Media Loading (Tear-Off Mode) 1 4 2 5 3 1 2 3 4 5 23063L-003 Rev.
Printer Operation Loading the Media To load roll media, complete these steps: 1. Open the printhead. 2. See Figure 13. Slide the media guide away from the printer frame. You may need to loosen the media guide thumb screw. Figure 13 • Adjusting the Media Guide 1 2 1 2 3 4 3 4 Media guide Location of media guide thumb screw Media guide on media hanger Media hanger 3. Place the roll of media on the media hanger. 4. Push the media core toward the printer frame.
Printer Operation Loading the Media Figure 14 • Threading Media 1 2 3 4 5 1 2 3 4 5 Ribbon guide roller Upper media sensor assembly Media guide roller Media guide Media 7. Pull the media through under the printhead. 8. Adjust the media guide so that it just touches but does not restrict the media. The labels should lie flat. 9. Which type of media are you using? 23063L-003 Rev. 1 If you are... Then...
Printer Operation Loading the Media Load Fanfold Media Fanfold media feeds through either the bottom or rear access slot from outside the printer. The media hanger and media supply spindle are not used with fanfold media. To load fanfold labels, complete these steps: 1. Slide the printhead lever to the Open position. 2. See Figure 13 on page 22. Slide the media guide away from the printer frame. You may need to loosen the media guide screw. 3.
Printer Operation Loading the Media • From the rear slot in the printer body. Figure 16 shows the printer with fanfold labels loaded through the rear slot. Figure 16 • Fanfold Media—Rear Loading 1 2 3 1 2 3 Printhead lever (shown in the Open position) Media guide Fanfold labels 4. See Figure 14 on page 23. Feed the media under the media guide roller and under the upper media sensor assembly. Important • Be sure to thread the media under the upper media sensor assembly and the ribbon guide roller.
Printer Operation Loading Ribbon Loading Ribbon Before you load ribbon, make sure that the media that you are using needs ribbon. Only thermal transfer media requires ribbon. Ribbon is not required with direct thermal media, though it may be used to protect the printhead from abrasion. For more information, see When to Use Ribbon on page 16. Caution • Use ribbon that is wider than the thermal transfer media.
Printer Operation Loading Ribbon Create a Ribbon Leader A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if it does not already have one. To make a ribbon leader, complete these steps: 1. Unroll the ribbon about 6 in. (15 cm). 2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll. 3. Peel a label from the backing. 4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them together.
Printer Operation Loading Ribbon 4. Does your printer contain a ribbon dancer assembly? If... Then... No See Figure 21. Thread the ribbon under the ribbon guide roller. Figure 21 • Loading Ribbon, No Dancer Assembly 1 1 Yes Ribbon guide roller See Figure 22. Thread the ribbon under the upper roller of the ribbon dancer assembly and then over the lower roller. b. Thread the ribbon under the ribbon guide roller. a.
Printer Operation Loading Ribbon 5. See Figure 23. Thread the ribbon under the printhead and past the platen roller. Figure 23 • Threading Ribbon Under the Printhead 1 2 3 4 1 2 3 4 Ribbon leader Top roller Printhead Platen roller 6. Pull the ribbon leader over the printhead and above the top roller. 23063L-003 Rev.
Printer Operation Loading Ribbon 7. See Figure 24. Bring the ribbon under the ribbon take-up spindle, and wrap it around the spindle counter-clockwise. Figure 24 • Winding Ribbon around the Ribbon Take-up Spindle 1 1 2 2 Ribbon leader Ribbon take-up spindle 8. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown. 9. Close the printhead. 30 R110Xi/R170Xi User Guide 23063L-003 Rev.
Printer Operation Loading Ribbon Remove Used Ribbon When the ribbon has run out or must be changed, remove the used ribbon from the take-up spindle (Figure 25). Figure 25 • Ribbon Take-Up Spindle 1 2 3 4 5 6 1 2 3 4 5 6 Used ribbon Ribbon take-up spindle Ribbon release bars Notch in ribbon take-up spindle Arrow on ribbon take-up spindle Ribbon release knob To remove used ribbon, complete these steps: 1. Open the printhead. 2. Has the ribbon run out? If the ribbon...
Printer Operation Print a Printer Configuration Label Print a Printer Configuration Label When you have loaded the media and ribbon (if necessary), print a configuration label as a record of your printer’s current settings. Keep the label to use when troubleshooting printing problems. Caution • For personal and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation.
Printer Operation Print a Printer Configuration Label Figure 26 • Printer Configuration Label 23063L-003 Rev.
Printer Operation Print a Network Configuration Label Print a Network Configuration Label If you are using a print server, you can print a network configuration label after the printer is connected to the network. To print a network configuration label, complete these steps: 1. On the front panel, press SETUP/EXIT. 2. Use the left or right oval to scroll through the parameters until you reach LIST NETWORK. 3. Press the right oval to confirm printing. A network configuration label prints (Figure 27).
Printer Operation Calibrate the Printer Calibrate the Printer Calibrate the printer when it is first put into service. Calibration allows the printer to establish the proper settings for the specific media and ribbon used in your application. You may calibrate the printer at other times as needed. Table 5 shows the different methods for calibration.
Printer Operation Calibrate the Printer Table 5 • Types of Calibration (Continued) Type of Calibration Description When/How It Occurs Sensor Profile Calibration The printer auto-calibrates and prints a media sensor profile. Select the SENSOR PROFILE option on the front panel. See Sensor Profile on page 49 for instructions. Media and Ribbon Sensor Sensitivity Calibration One of the most common adjustments to printer settings.
Printer Operation Adjust Media Sensors Adjust Media Sensors The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. Adjust these sensors only when the printer cannot detect the top of the label. The front panel LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in the printer.
Printer Operation Adjust Media Sensors To adjust the upper media sensor for the outside half of the media: 1. Remove the ribbon (if ribbon is used). 2. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. 3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw. 4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the outside slot. Carefully pull the wires through the cable tie.
Printer Operation Adjust Printhead Pressure and Toggle Position Adjust Printhead Pressure and Toggle Position Printhead pressure is one factor that affects print quality. If the toggle pressure is too light or uneven, the labels and ribbon may slip. Important • Print quality depends on the labels and ribbon used as well as the toggle pressure. Make sure that your labels and ribbon are right for your application. • Direct thermal media does not need ribbon. • Thermal transfer media needs ribbon.
Printer Operation Adjust Printhead Pressure and Toggle Position Printhead Pressure Adjustment If positioning the toggles properly does not solve the problem, adjust printhead pressure. Maximize printhead life by using the lowest pressure that produces the desired print quality. Caution • Observe proper electrostatic safety precautions when handling any staticsensitive components such as circuit boards and printheads. To adjust printhead pressure, complete these steps: 1. Print some labels at 2.4 in.
4 Front Panel Controls This chapter describes the function of the front panel. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Password-Protected Parameters . . . . . . . . .
Front Panel Controls Overview Overview After you have installed media and ribbon and printed a configuration label, you can change the printer’s settings using the front panel controls. For an overview of the front panel, including descriptions of the buttons and lights, see Front Panel on page 3. If you need to restore the printer to its factory default settings, see FEED and PAUSE Self Test on page 139. Many printer settings may be controlled by your printer’s driver or label preparation software.
Front Panel Controls Password-Protected Parameters Password-Protected Parameters Certain parameters are password-protected by factory default, including the communication parameters. Note • If the parameters are set incorrectly, the printer may function unpredictably. The first attempt to change a password-protected parameter (pressing one of the ovals) requires you to enter a four-digit password at the ENTER PASSWORD display.
Front Panel Controls Front Panel LCD Front Panel LCD Use the LCD display on the front panel to adjust printer settings. The tables in this section show parameters in the order in which they are displayed when you press NEXT/SAVE after entering setup mode. Throughout this process, press NEXT/SAVE to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle. Standard LCD Displays Table 7 lists the standard parameters displayed on all models of this printer.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 2 of 16) Parameter Action/Explanation TEAR OFF Adjusting the Tear-Off Position This parameter establishes the position of the labels over the tear-off/peel-off bar after printing. Each press of an oval adjusts the tear-off position by four dot rows. • Press the right oval to increase value. • Press the left oval to decrease value.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 3 of 16) Parameter Action/Explanation PRINT METHOD Selecting Print Method The print method parameter tells the printer the method of printing that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon). • Press either oval to display choices. Default: THERMAL-TRANS. Selections: THERMAL-TRANS.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 4 of 16) Parameter Action/Explanation EARLY WARNING Setting Early Warning When this parameter is enabled, the printer provides warnings when labels or ribbons are running low or when the printhead needs to be cleaned. Note • Labels per roll and ribbon length need to be updated when beginning use of the Early Warning System. Also, the printer does not make any adjustments when power is turned off and on.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 5 of 16) Parameter Action/Explanation LIST IMAGES List Images • Press the right oval to print a label that lists the available images stored in the printer’s RAM, Flash memory, optional EPROM, or optional memory card. LIST FORMATS List Formats • Press the right oval to print a label that lists the available formats stored in the printer’s RAM, Flash memory, optional EPROM, or optional memory card.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 6 of 16) Parameter Action/Explanation INIT FLASH MEM Initialize Flash Memory Caution • Perform this operation only when it is necessary to erase all previously stored information from Flash memory. When the LCD displays INITIALIZE CARD, press the right oval to select YES. (If you are prompted for a password, enter your password using the instructions in Password-Protected Parameters on page 43.) The LCD asks INITIALIZE FLASH. 2.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 7 of 16) Parameter Action/Explanation MEDIA AND RIBBON CALIBRATE Calibrate Media and Ribbon Sensors Use this procedure to adjust sensitivity of media and ribbon sensors. Important • This procedure must be followed exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the procedure. 1.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 8 of 16) Parameter Action/Explanation BAUD Setting Baud The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer. • Press the right or left oval to display other choices.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 9 of 16) Parameter Action/Explanation NETWORK ID Setting Network ID Network ID is used to assign a unique number to a printer used in an RS-422/RS485 network. This gives the host computer the means to address a specific printer. If the printer is used in an RS-422/RS-485 network, you must select a network ID number. This does not affect TCP/IP or IPX networks. 1. Press the left oval to move to the next digit position. 2.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 10 of 16) Parameter Action/Explanation FORMAT PREFIX Format Prefix Character The format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. The printer looks for this hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide Volume I for more information.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 11 of 16) Parameter Action/Explanation MEDIA POWER UP Media Power Up This parameter sets the action of the labels when the printer is turned on. • Press the right or left oval to display the choices. Note • For best results with RFID labels, set this parameter to FEED or LENGTH. Default: CALIBRATION Selections: • FEED—feeds the labels to the first registration point.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 12 of 16) Parameter Action/Explanation BACKFEED Backfeed Sequence This parameter establishes when and how much label backfeed occurs after a label is removed or cut in Peel-Off, Cutter, and Applicator modes. It has no effect in Rewind or Tear-Off modes. This parameter setting can be superseded by the ~JS instruction when received as part of a label format (see the ZPL II Programming Guide).
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 13 of 16) Parameter Action/Explanation HEAD TEST COUNT Setting the Head Test Count The printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests. 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 14 of 16) Parameter Action/Explanation APPLICATOR PORT Setting the Applicator Port Determines the action of the applicator port. Note • Set this value as suggested by the applicator manufacturer. • Off: The applicator port is off. • Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the label forward. • Mode 2: Asserts the ~END_PRINT signal high while the printer is moving the label forward.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 15 of 16) Parameter Action/Explanation RESYNCH MODE Resynch Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected. • Feed Mode—If the label top is not where expected, the printer feeds a blank label to find the label top position.
Front Panel Controls Front Panel LCD Table 7 • Standard LCD Displays (Page 16 of 16) Parameter Action/Explanation IDLE DISPLAY Select Idle Display This parameter selects the LCD options for the real-time clock. Note • If the default value is not selected, pressing either oval briefly displays the firmware version of the printer. • Press the right or left oval to display other choices.
Front Panel Controls Front Panel LCD ZebraNet® Wired and Wireless Print Server LCD Displays The menu options shown in Table 8 display only if you have the ZebraNet PrintServer II, or 10/100 PrintServer, or Wireless Print Server installed. Table 8 • Print Server LCD Displays Parameter LOAD LAN FROM? Action/Explanation 1 This parameter, which serves the same function as the ^NP ZPL command, specifies whether to use the printer’s or the print server’s IP settings at bootup.
Front Panel Controls Front Panel LCD Table 8 • Print Server LCD Displays (Continued) Parameter Action/Explanation DEFAULT GATEWAY2 Default Gateway This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network. 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit. MAC ADDRESS1,3 MAC Address This parameter cannot be changed through the front panel.
Front Panel Controls Front Panel LCD RFID LCD Displays The menu options shown in Table 9 display only if you have a Radio Frequency Identification (RFID) reader installed. Table 9 • RFID LCD Displays Parameter Action/Explanation RFID TEST QUICK SLOW Perform RFID Test In both versions of this test, the printer attempts to read and write to a transponder. In the slow test, the printer also checks the reader version number. If the printer fails the test, the front panel displays an error message.
Front Panel Controls Front Panel LCD Table 9 • RFID LCD Displays (Continued) Parameter Action/Explanation RFID TAG CALIB RESTORE RUN Calibrate RFID Tag This option allows you to have the printer determine the optimum programming position for a given label or to bypass this function and use a default position if the media conforms to Zebra’s placement requirements.
Front Panel Controls Front Panel LCD Table 9 • RFID LCD Displays (Continued) Parameter Action/Explanation RFID TAG DATA Read and Display RFID Tag Data When this option is selected, the reader attempts to read a tag over the reader, even if the printhead is open. If no tag data can be read, the text NO DATA appears on the bottom line of the display. If a tag is present, the data for that tag appears on the bottom line of the display in hexadecimal format.
5 RFID Guidelines This chapter describes how Radio Frequency Identification (RFID) works and provides the commands used to create RFID labels. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transponder Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ZPL Commands for RFID Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RFID Guidelines Overview Overview The R110Xi/R170Xi RFID label printers/encoders serve as dynamic tools for both printing and encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF RFID transponders that are embedded in “smart” labels. It then immediately verifies proper encoding and prints bar codes, graphics, and/or text on the label’s surface. For more information about RFID media, see Table 4, Types of Media on page 14.
RFID Guidelines Overview Electronic Product Code (EPC) EPC is a product numbering standard that can be used to identify a variety of items by using RFID technology. The 96-bit EPC code links to an online database, providing a secure way of sharing product-specific information along the supply chain. As with bar codes, EPC is divided into numbers that identify the manufacturer and product type.
RFID Guidelines Getting Started with RFID Getting Started with RFID How you set up your printer for RFID applications is determined in part by the transponder that you select. This section guides you through that selection and the settings that you may need to change on your printer to make RFID reading and encoding possible. When you have completed this section, you will be ready to program your RFID label formats.
RFID Guidelines Creating Basic RFID Label Formats Creating Basic RFID Label Formats After you have selected a transponder type and set your printer appropriately, use the ZPL samples in this section as a base for programming your own RFID label formats. For specific information about individual ZPL commands, see ZPL II Commands for RFID on page 77. To create an RFID label based on a sample label, complete these steps: 1. Set up the printer, and turn the power On (I). 2.
RFID Guidelines Creating Basic RFID Label Formats RFID Label Format 1—Write a 96-bit Tag in Hexadecimal Line Number 1 2 3 4 5 Type This ZPL Code Function of ZPL Code ^XA ^RS4 ^FO50,50 ^A0N,65 ^FDSimple write example ^FS ^RFW,H ^FD112233445566778899001122 ^FS Indicates start of label format. ^XZ Sets tag type to EPC Class 1 96-bit. Prints “Simple write example” on the label at location 50,50. W,H = write hex Writes the 12 bytes of data (96 bits) to the tag.
RFID Guidelines Creating Basic RFID Label Formats RFID Label Format 2—Write a 64-bit Tag in Hexadecimal Line Number 1 2 3 4 5 Type This ZPL Code Function of ZPL Code ^XA ^RS3 ^FO50,50 ^A0N,65 ^FDSimple write example ^FS ^RFW,H ^FD1122334455667788 ^FS Indicates start of label format. ^XZ Sets tag type to EPC Class 1 64-bit. Prints “Simple write example” on the label at location 50,50. W,H = write hex Writes the 8 bytes of data (64 bits) to the tag.
RFID Guidelines Creating Basic RFID Label Formats RFID Label Format 3—Write a 96-bit Tag in ASCII This label format is different in what shows on the front panel. The front panel always displays RFID data in hexadecimal. Line Number 1 2 3 4 5 Type This ZPL Code Function of ZPL Code ^XA ^RS4 ^FO50,50 ^A0N,65 ^FDSimple write example ^FS ^RFW,A ^FD00 rfid data ^FS Indicates start of label format. ^XZ Sets tag type to EPC Class 1 96-bit. Prints “Simple write example” on the label at location 50,50.
RFID Guidelines Creating Basic RFID Label Formats RFID Label Format 4—Read Data from Tag and Print on Label This example assumes that the tag created using RFID Label Format 1—Write a 96-bit Tag in Hexadecimal on page 70 is being read. Line Number 1 2 3 Type This ZPL Code Function of ZPL Code ^XA ^RS4 ^FO50,50 ^A0N,40 ^FN0 ^FS Indicates start of label format. 4 ^FN0 ^RFR,H ^FS 5 ^XZ Sets tag type to EPC Class 1 96-bit.
RFID Guidelines Creating Basic RFID Label Formats RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label Line Number 1 2 3 4 Type This ZPL Code Function of ZPL Code ^XA ^RS4 ^FO60,60 ^A0N,40 ^FN7 ^FS ^RFW,A ^FD0data ^FS Indicates start of label format. 5 ^FN7 ^RFR,A ^FS 6 ^XZ Sets tag type to EPC Class 1 96-bit. When the label prints, the data read from the tag at field variable 7 (^FN7) will be printed at location 60,60.
RFID Guidelines Creating Basic RFID Label Formats RFID Label Format 6—Write Tag, Read Tag, and Return Results to Host Line Number 1 2 3 4 Type This ZPL Code Function of ZPL Code ^XA ^RS3 ^FO50,50 ^A0N,65 ^FN3 ^FS ^RFW,H ^FD0102030405 ^FS Indicates start of label format. 5 ^FN3 ^RFR,H ^FS 6 ^HV3 7 ^XZ Sets tag type to EPC Class 1 64-bit. When the label prints, the data read from the tag at field variable 3 (^FN3) will be printed at location 50,50.
RFID Guidelines Creating Basic RFID Label Formats Front Panel Display RFID TAG DATA 0102030405000000 Sent to Host Computer 0102030405000000 76 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev.
RFID Guidelines ZPL II Commands for RFID ZPL II Commands for RFID This section contains the ZPL commands for RFID-specific applications. For non-RFID ZPL commands, refer to the ZPL II Programming Guide (part number 46530L). A copy is available on the R110Xi/R170Xi User CD (part number 23062-003) and online at http://www.zebra.com/manuals.
RFID Guidelines ^HR ^HR Calibrate RFID Transponder Position Description This command initiates an RFID transponder calibration for a specific RFID label and returns the results to the host computer. This calibration is used to determine the optimal programming position for RFID media that may not meet the transponder placement specifications for the printer. Note • You do not need to perform transponder calibration for RFID media that meets the transponder placement specifications for the printer.
RFID Guidelines ^HR • At the end of calibration, a results table is returned to the host.
RFID Guidelines ^HV ^HV Host Verification Description This command is used to return data from specified fields, along with an optional ASCII header, to the host computer. The command can be used with any field that has been assigned a number with the ^RT command or the ^FN and ^RF commands. Format ^HV#,n,h The following table identifies the parameters for this format.
RFID Guidelines ^RB ^RB Define EPC Data Structure Description This command defines the structure of EPC data, which can be read from or written to an RFID transponder. RFID transponders can have different partitions defined. This command specifies the number of partitions and how many bits are in each partition. Important • All parameters in this command are persistent and will be used in subsequent formats if not provided. The values are initially set to the default values. Format ^RBn,p0,p1,p2, ...
RFID Guidelines ^RB Example 3 • This example uses the SCTIN-64 standard, which defines 64-bit structure in the following way: SGTIN-64 Header Filter Value Company Prefix Index Item Reference Serial Number 2 10 (binary value) 3 8 (decimal capacity) 14 16,383 (decimal capacity) 20 9 to 1,048,575 (decimal capacity*) 25 33,554,431 (decimal capacity) * Capacity of Item Reference field varies with the length of the company prefix.
RFID Guidelines ^RF ^RF Read or Write RFID Format Description This command allows you to read or write to an RFID tag. Note • To read into a field variable, you must have a ^FN command in the Format ^RFo,t,b,n The following table identifies the parameters for this format. Parameters Details o = operation The action to be performed.
RFID Guidelines ^RF Examples • Write ASCII This example writes 96-bit data. ^XA ^RS4 ^RFw,a^FD00 my data^FS ^XZ Write Hex This example writes 64-bit data. ^XA ^RS3 ^RFW,H^FD1122334455667788^FS ^XZ Write EPC This example writes 96-bit data, as specified by the ^RB command. ^XA ^RB96,8,3,3,20,24,38 ^RFw,e^FD16,3,5,78742,146165,1234567891^FS ^XZ 84 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev.
RFID Guidelines ^RM ^RM Enable RFID Motion Description This command enables or disables RFID motion. By default, labels automatically print at the end of the format. This command allows you to inhibit the label from actually moving when it reaches the program position, which is useful for debugging, setup, and custom applications. This parameter is not persistent (carried over from label to label). Format ^RMe The following table identifies the parameters for this format.
RFID Guidelines ^RR ^RR Specify RFID Retries for a Block Description This command changes the number of times that the printer attempts to read or write to a particular block of a single RFID tag. By default, the printer will attempt six retries. This command is persistent and will be used in subsequent formats if not provided. Important • This command is not the same as the number of labels to try parameter in the ^RS command. Format ^RRn The following table identifies the parameters for this format.
RFID Guidelines ^RS ^RS RFID Setup Description This command sets up parameters including tag type, read/write position of the transponder, and error handling. Important • Use care when using this command in combination with ^RT or ^RFR for reading tag data. Problems can occur if the data read from the tag is going to be printed on the label. Any data read from the transponder must be positioned to be printed above the read/write position.
RFID Guidelines ^RS Parameters Details e = error handling If an error persists after the specified number of labels are tried, perform this error handling action.
RFID Guidelines ^RS Example 1 • This example sets the printer to move the media to 800 dots from the top of the media [or label length minus 800 from the bottom (leading edge) of the media] and voids the rest of the media in case of an error. The printer will try to print two labels and then will pause if printing and encoding fail. ^XA ^RS,800,,2,P^FS ^XZ The following illustration shows the resulting voided label. Note where the void starts.
RFID Guidelines ^RS Example 2 • This example sets the printer to move the media to 800 dots from the top of the media [or label length - 500 from the bottom (leading edge) of the media] and prints “VOID” 500 dots in vertical length (Y axis) in case of an error. ^XA ^RS,800,500,2,P^FS ^XZ The following illustration shows the resulting voided label. Note where the void starts.
RFID Guidelines ^RT ^RT Read RFID Tag Description This command tells the printer to read the current RFID tag data. The data can be sent back to the host via the ^HV command. Note • It is recommended that you use the ^RF, ^RM, and ^RR commands rather than the ^RT command. The ^RT command is provided only for backward-compatibility with label formats that were developed for other Zebra RFID printers. Format ^RT#,b,n,f,r,m,s The following table identifies the parameters for this format.
RFID Guidelines ^RT Example • This sample reads a tag, prints the data on a label, and sends the string Tag Data:xxxxxxxx back to the host. The data read will go into the ^FN1 location of the format. The printer will retry the command five times, if necessary. ^XA ^FO20,120^A0N,60^FN1^FS ^RT1,,,,5^FS ^HV1,,Tag Data:^FS ^XZ 92 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev.
RFID Guidelines ^RW ^RW Set RFID Read and Write Power Levels Description This command sets the read and write power levels. This function is useful when using different tag types or transponders that require different power levels to obtain the best read and write abilities. Format ^RWr,w This table identifies the parameters for this format: Parameters Details r = read power Sets the power level to match the desired output as calibrated in the factory.
RFID Guidelines ^RZ ^RZ Set RFID Tag Password Description This command lets you define the password for the tag during writing. Important • Only certain tags support this feature, so check to ensure that this command can be used with your particular tag type. Format ^RZp The following table identifies the parameters for this format. Parameters Details p = password Accepted values: 00 to FF (hexadecimal) Default value: 00 94 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev.
RFID Guidelines ^WT ^WT Write Tag Description This command allows you to program the current RFID tag. Note • It is recommended that you use the ^RF, ^RM, ^RR, and ^WV commands rather than the ^WT command. The ^WT command is provided only for backward-compatibility with label formats that were developed for other Zebra RFID printers. Important • Check the amount of data memory available for the tag that you will be using. If more is sent than the memory can hold, the printer truncates the data.
RFID Guidelines ^WT Parameters Details f = data format Accepted values: • 0 (ASCII) • 1 (Hexadecimal) Default value: 0 Used only for Alien Class 1 tags, which have preprogrammed data in them. This parameter flags whether the preprogrammed data is verified.
RFID Guidelines ^WV ^WV Verify RFID Write Operation Description If write verify is enabled, this command verifies the RFID write operation to ensure that the tag about to be programmed contains the hex data “A5A5” in the first two bytes. This parameter is not persistent (carried over from label to label). Important • This command is valid with Class 1 Alien tags only. Format ^WVe The following table identifies the parameters for this format.
RFID Guidelines ^WV Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _______________________________________
6 Data Ports This chapter describes the standard communication ports available to connect the printer to your computer or network. Contents Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Ports Parallel Port Parallel Port When communicating via the parallel port, the values selected must be the same as those used by the host equipment connected to the printer. Port selection for status information is determined by the channel sending the request. The parallel port can be set for bidirectional or unidirectional communication. The default setting is bidirectional. A standard 36-pin parallel connector (Figure 34) is available on the back of the printer for connection to the data source.
Data Ports Parallel Port Table 11 • Parallel Cable Pin Configuration (Continued) 36-Pin Connectors 18 19–30 12/6/04 +5 V at 750 mA The maximum current draw may be limited by option configuration. Ground 31 ninit 32 nFault/NDataAvail 33, 34 23063L-003 Rev. 1 Description Not used 35 +5 V through a 1.
Data Ports Serial Port Serial Port To communicate using the serial data port of the printer, you must choose the number of data and stop bits, parity, and handshaking. Parity applies only to data transmitted by the printer because the parity of received data is ignored. The values selected must be the same as those used by the host equipment connected to the printer. Default settings are 9600 baud, 8 data bits, 1 stop bit, no parity, and XON/XOFF.
Data Ports Serial Port Serial Pin Configuration Table 12 shows the pin configuration and function of the rear panel serial data connector on the printer. \ Table 12 • Serial Connector Pin Configuration 23063L-003 Rev. 1 Pin No.
Data Ports Serial Port RS-232 Interface Connections Note • Adapters are available from Zebra Technologies LLC. • RS-422/RS-485 adapter, Zebra part number 33114M • RS-232 DB-9 to DB-25 adapter, Zebra part number 33109M Direct Connection to a Computer The printer is configured as Data Terminal Equipment (DTE). Note • Use a null modem (crossover) cable to connect the printer to a computer or any other DTE device. Figure 36 shows the internal connections of the printer’s RS-232 connector.
Data Ports Serial Port DB-9 to DB-25 Connections An interface adapter is required (Zebra part number 33109M) to connect the printer’s DB-9 interface to a DB-25 connector. A generic DB-25 adapter CAN be used, although the +5 VDC signal source would not be passed through the adapter. Figure 37 shows the connections required for the DB-9 to DB-25 interface.
Data Ports Serial Port RS-422/RS-485 Interconnections Caution • A qualified service technician must install a jumper on the printer’s main logic board at JP1, pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly. An interface adapter (Zebra part number 33114M) is required to connect the printer’s RS-232 DB-9 interface to a host computer through an RS-422 or RS-485 interface. A generic DB-25 adapter can be used.
Data Ports USB 2.0 Port USB 2.0 Port A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to the host equipment. The industry-standard USB cable has an A-male connector on one end and a B-male connector on the other end as shown in Figure 40. Figure 40 • USB Connectors = 16.4 ft (5 m) maximum Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable that meets these requirements is available from Zebra (part number 33011).
Data Ports USB 2.
7 Memory Cards This chapter describes the optional cards that can be used with the printer and gives instructions for installation. Contents PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 23063L-003 Rev.
Memory Cards PCMCIA Memory Card PCMCIA Memory Card A Type I- or Type II-compliant PCMCIA memory card holds extra memory or font options for the printer. The card is hot-swappable (it can be installed while the printer is on). Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. To install the PCMCIA card, complete these steps: 1.
Memory Cards PCMCIA Memory Card 3. Reinstall the PCMCIA card shield over the PCMCIA card and card slot. Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes while the card initializes. If the card is already initialized, the PAUSE light flashes only once or twice after the card is installed. The printer is ready to operate with the additional memory or font option.
Memory Cards CompactFlash Card CompactFlash Card A CompactFlash card is a nonvolatile memory card that stores data even when the power to the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or optional fonts for your printer. Caution • This procedure should only be performed by qualified service technicians. Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.
Memory Cards CompactFlash Card 5. Insert the CompactFlash card into the card slot on the upper portion of the option board. Insert the card with the back (unlabeled) side of the card facing out. The card can be inserted only one way and should snap into place. Figure 43 shows where to insert the CompactFlash card. Figure 43 • Compact Flash Card Insertion 1 1 2 3 2 3 Option board Card slot Compact flash card 6.
Memory Cards CompactFlash Card Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________
8 Routine Maintenance Cleaning your printer regularly maintains print quality and may extend the life of the printer. This section provides routine cleaning and maintenance procedures. Contents Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Cleaning Schedule Cleaning Schedule The recommended cleaning schedule is shown in Table 13. See the following pages for specific procedures. Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this printer.
Routine Maintenance Clean Interior Clean Interior After every four rolls of media, inspect the inside of the printer. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer. Printhead and Platen Roller After every roll of ribbon, clean the printhead. Clean the printhead more often if you see inconsistent print quality, such as voids in the bar code or graphics.
Routine Maintenance Clean Interior Figure 44 • Cleaning the Printhead 3 4 1 2 1 2 3 4 Applicator Platen roller Printhead print elements Printhead lever 4. Rotate the platen roller and clean thoroughly with solvent and an applicator. 5. Brush or vacuum any accumulated paper lint and dust away from the rollers. 6. Reload the media and the ribbon (if required). 7. Close the printhead. 118 R110Xi/R170Xi User Guide 23063L-003 Rev.
Routine Maintenance Clean Interior Sensors Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are blocked. At minimum, clean the sensors according to the recommendations in Cleaning Schedule on page 116. Ribbon and Label-Available Sensor Locations The ribbon sensor and optional label-available sensor are shown in Figure 45. Figure 45 • Sensor Locations 1 2 1 2 23063L-003 Rev.
Routine Maintenance Clean Interior Transmissive (Media) Sensor Locations The locations of the upper and lower transmissive (media) sensors are shown in Figure 46 and Figure 47. Figure 46 • Upper Media Sensor 1 1 Upper media sensor Figure 47 • Lower Media Sensor 1 1 120 Lower media sensor R110Xi/R170Xi User Guide 23063L-003 Rev.
Routine Maintenance Clean Interior Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside. Figure 48 shows the location of the snap plate Figure 48 • Snap Plate Location 1 6 5 4 1 2 3 4 5 6 2 3 Antenna support screws Location of right-side snap plate screw (screw not shown) Snap plate Antenna support Antenna support frame Left-side snap plate screw To clean the snap plate, complete these steps: 1.
Routine Maintenance Replace Fuse Replace Fuse The R110Xi fuse must be replaced only by an authorized service technician. Caution • Turn the AC power switch Off (O) and remove the power cord before performing this procedure. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is provided as a spare.
Routine Maintenance Replace Fuse Figure 50 • Fuse Locations 1 2 3 1 2 3 In-circuit fuse Fuse holder Spare fuse 3. Snap the fuse holder back into the AC power entry module. 4. Reconnect the power cord, and turn the printer On (I). Note • If the printer does not power on, an internal component failure may have occurred, and the printer requires servicing by an authorized service technician. 23063L-003 Rev.
Routine Maintenance Replace Fuse Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________
9 Troubleshooting This chapter provides you with information about LCD, print quality, communications, and other errors that you might need to troubleshoot. Contents Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Troubleshooting Troubleshooting If an error condition exists with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Error Messages on page 127 for more information. Is the CHECK RIBBON light on when ribbon is loaded properly, or are non-continuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensors on page 50. Are you experiencing problems with print quality? If yes, see Print Quality Problems on page 130.
Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error. See Table 14 for LCD errors, the possible causes, and the recommended solutions. Table 14 • LCD Error Messages LCD Possible Cause Recommended Solution RIBBON OUT Thermal Transfer Mode— Ribbon is not loaded or is loaded incorrectly. Load the ribbon correctly, following directions in Loading Ribbon on page 26. Thermal Transfer Mode— Adjust the media and ribbon sensors.
Troubleshooting LCD Error Messages Table 14 • LCD Error Messages (Continued) LCD Possible Cause Recommended Solution RIBBON IN Ribbon is loaded, but the printer is set for Direct Thermal mode. • To operate in Direct Thermal mode, remove the ribbon. • To operate in Thermal Transfer mode, leave the ribbon loaded and change the print method to Thermal Transfer. See Selecting Print Method on page 46. • Ensure that the printer driver and/or software settings are correctly set (if applicable).
Troubleshooting LCD Error Messages Table 14 • LCD Error Messages (Continued) LCD Possible Cause HEAD COLD Recommended Solution Caution • An improperly connected printhead data or power cable can cause this error message. The printhead can still be hot enough to cause severe burns. Allow the printhead to cool. The printhead is under temperature. Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing.
Troubleshooting Print Quality Problems Print Quality Problems Table 15 identifies problems with print quality, the possible causes, and the recommended solutions. Table 15 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues You are using an incorrect combination of labels and ribbon for your application. Consult your authorized Zebra reseller or distributor for information and advice. The printer is set at the incorrect print speed.
Troubleshooting Print Quality Problems Table 15 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Light, consistent vertical lines running through the labels The printhead or platen roller is dirty. Clean the printhead and platen roller as instructed in Printhead and Platen Roller on page 117. Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool.
Troubleshooting Communications Problems Communications Problems Table 16 identifies problems with communications, the possible causes, and the recommended solutions. Table 16 • Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the printer but was not recognized. The DATA light does not flash. The communication parameters are incorrect. Check the printer driver or software communications settings (if applicable).
Troubleshooting Miscellaneous Printing Problems Miscellaneous Printing Problems Table 17 • Miscellaneous Printing Problems Problem Possible Cause Recommended Solution The printer fails to calibrate or detect the top of the label. The printer was not calibrated for the label being used. Press PAUSE on the front panel to pause the printer, and then press CALIBRATE. The printer is configured for continuous media. Set the media type to non-continuous media. See Setting Media Type on page 45.
Troubleshooting Printer Diagnostics Printer Diagnostics Self tests give information about the condition of the printer. The most commonly used are the Power-On and the CANCEL self tests. Caution • Be sure that the print width is set to match the label width you are using before running any self tests. If the labels are not wide enough, the test may print on the platen roller and damage it. Power-On Self Test The Power-On Self Test (POST) is performed automatically each time the printer is turned on.
Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a printer configuration label, which tells you the current settings for the printer. To perform the CANCEL Self Test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold CANCEL while turning the power On (I). Hold CANCEL until the DATA light turns off. A printer configuration label prints (Figure 51). Figure 51 • Printer Configuration Label 23063L-003 Rev.
Troubleshooting Printer Diagnostics The printer configuration can be changed by performing a calibration procedure. See Calibrate the Printer on page 35 for more information. 136 R110Xi/R170Xi User Guide 23063L-003 Rev.
Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout below. To perform a PAUSE self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the DATA light turns off. • The initial self test prints 15 labels at 2.4 in. (61 mm) per second, then automatically pauses the printer.
Troubleshooting Printer Diagnostics FEED Self Test This test helps you choose the best darkness setting for your printer. To perform a FEED self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold FEED while turning the power On (I). Hold FEED until the DATA light turns off. The printer prints a series of labels (Figure 53) at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label. Figure 53 • FEED Test Label 3.
Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. To perform a FEED and PAUSE self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and PAUSE until the DATA light turns off. No labels print at the end of this test.
Troubleshooting Printer Diagnostics Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _______________________
A Specifications This appendix provides the features of and specifications for the R110Xi/R170Xi printers. Contents Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications Features Features This section lists the standard and optional features for the printer. Standard Features Note • Printer specifications are subject to change without notice. • • • • • Thermal transfer and direct thermal printing DRAM 16 MB USB 2.0 Port Real-time Clock Advanced Counter Print Modes Five different print modes can be used, depending on the printer options purchased: • Tear-Off Mode: Labels are produced in strips.
Specifications Features Bar Codes Types of bar codes include: • • • • • • • • • • • • • • Bar code ratios—2:1, 7:3, 5:2, 3:1 Codabar (supports ratios of 2:1 up to 3:1) CODABLOCK Code 11 Code 39 (supports ratios of 2:1 up to 3:1) Code 49 (two-dimensional bar code) Code 93 Code 128 (with subsets A, B, and C and UCC case codes) Check digit calculation where applicable Data Matrix EAN-8, EAN-13, EAN extensions ISBT-128 Industrial 2 of 5 Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1, Modulus 10 Check Di
Specifications General Specifications General Specifications Dimensions R110Xi R170Xi Height 15.5 in (393.7 mm) 15.5 in. (393.7 mm) Width 10.37 in. (263.5 mm) 13.15 in. (334.4 mm) Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) Weight without options 51 lb. (25 kg) 67 lb. (30.
Specifications Print Specifications by Model Print Specifications by Model Refer to the key and the table that follows for printer specifications. Model Specifications Key This table contains the key for print specifications for the tables that follows. Non-Continuous printing (gap, notch, or hole between labels). Continuous printing (no gap, notch or hole). Ladder (rotated) orientation. Picket fence (nonrotated) orientation.
Specifications Print Specifications by Model R170Xi Print Specifications 170Xi 200 dpi 170Xi 300 dpi Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) Dot size (width×length) 0.0049×0.0049 in. (0.125×0.125 mm) 0.0033×0.0033 in. (0.084×0.084 mm) First dot location (measured from inside media edge) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) Maximum print width 6.6 in. (168 mm) 6.6 in. (168 mm) Selectable print speeds (in. per second) 2.
Specifications Ribbon Specifications by Model Ribbon Specifications by Model Refer to the table that follows for ribbon specifications for your type of printer. Note • Match the ribbon to the label width and printhead width that you are using. • Ribbon must be wound with the coated side out. • Ribbon should be at least as wide as the labels to protect the printhead from excessive wear.
Specifications Label Specifications Label Specifications R110Xi/R170Xi printers need the correct size and type of labels for best performance. Refer to the tables that follow for the specifications. Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebrarecommends qualifying any application with thorough testing.
Specifications Label Specifications Black Mark Sensing Only Label Specifications R110Xi 200 dpi R110Xi 300 dpi R170Xi Mark length (measuring 0.12 in. (3 mm) parallel to label/tag edge) 0.43 in. (11 mm) 0.12 in. (3 mm) 0.43 in. (11 mm) 0.12 in. (3 mm) 0.43 in. (11 mm) Mark width (measuring to 0.43 in. (11 mm) perpendicular Full media width label/tag edge) 0.43 in. (11 mm) Full media width 0.43 in. (11 mm) Full media width Mark location within 0.040 in. (1 mm) of within 0.040 in.
Specifications Label Specifications Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _______________________
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.
Proprietary Statement The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables. Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Warranty Information Effective December 30, 2002 All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. Printers and Related Hardware Products Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
Warranty Information Printhead Warranty Period Bar code label and receipt printer printheads 6 months Plastic card printer printheads 12 months To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification.
Warranty Information Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period. Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable. Repair Services Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra.
Warranty Information Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ______________________________________
Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.
Printer Software and Firmware License Agreement • • Reservation of Rights. All rights not expressly granted are reserved by ZEBRA. Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use, conditions or notices. 3. RESTRICTIONS. • • • • • • 158 You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE. Limitations on modification.
Printer Software and Firmware License Agreement 4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA.
Printer Software and Firmware License Agreement 8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT.
Printer Software and Firmware License Agreement ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the PRINTER enclosed with or otherwise associated with this PSFLA. 11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United States of America, the laws of the State of Illinois, U.S.A. will apply to this contract.
Printer Software and Firmware License Agreement Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________
Index A C adhesive test for ribbon coating, 16 adjustments LCD, 58 left position, 55 lower media sensor, 38 media sensors, 37 print darkness, 44 print speed, 44 printhead toggle pressure, 39 tear-off position, 45 upper media sensor, 37 alert setting, 47 applicator port setting, 57 authentication type, 61 auto-calibration, 35 cable requirements, 13 calibration media and ribbon sensor, 50 methods, 35 RFID tag from front panel, 63 RFID tag using ZPL (^HR), 78 setting for head close, 54 setting for media po
Index communications problems, 132 CompactFlash card format, 48 installation, 112 components, 6 configuration enter setup mode, 42 exit setup mode, 42 configuration label print during CANCEL self test, 135 printing after loading printer, 32 printing using List Setup command, 48 connect printer to power source, 11 contact information, x continuous media described, 14 setting media type, 45 control prefix setting, 52 creases on labels, 131 create ribbon leader, 27 creating basic label formats, 69 customer su
Index H HEAD HEAD HEAD HEAD C O L D message, 129 E L E M E N T B A D message, 127 O P E N message, 127 T O O H O T message, 128 host handshake setting, 51 host verification command (^HV), 80 I idle display setting, 59 image not sharp, 130 images list, 48 initialize Flash memory, 49 inspect the printer, 9 interior cleaning, 117 international safety organization marks, 11 IP settings default gateway, 61 IP address, 60 protocol, 60 subnet mask, 60 ISO18000 transponder characteristics, 68 L label formats f
Index N network configuration label printing as baseline, 34 network ID setting, 52 non-continuous media described, 14 setting media type, 45 number of retries for block (^RR), 86 O operating conditions, 10 O U T O F M E M O R Y message, 129 P P A P E R O U T message, 127 parallel port location, 12 pin configuration, 100 setting parallel communications, 50 settings, 100 parity setting, 51 passwords default, 43 disable, 43 entering, 43 RFID tag password, 94 PAUSE self test, 137 PCMCIA card format, 48 ins
Index printer settings (continued) RFID settings, 62 RFID tag type, 63 saving, 42 sensor type, 45 serial communications, 50 setting through front panel, 42 start print signal, 57 time, 59 verifier port, 56 ZPL mode, 53 printer setup checklist, 8 printhead cleaning, 117 early warning message, 47 head close setting, 54 head resistor value setting, 56 head test count setting, 56 pressure adjustment, 39 when to clean, 116 product improvements, 151 proprietary statement, 151 protocol setting, 51 R R110Xi gener
Index RTC (Real-time clock) setting date, 59 idle display, 59 time, 59 S schedule for cleaning, 116 scratch test media type, 16 ribbon coated side, 17 SCTIN-64 standard programming example, 82 select a printer site, 10 self tests CANCEL, 135 FEED, 138 FEED and PAUSE, 139 how to perform additional tests, 134 PAUSE, 137 Power-On Self Test (POST), 134 Sensor Profile calibration description, 36 procedure, 49 sensors cleaning, 119 label-available sensor location, 119 lower media sensor adjustment, 38 ribbon se
Index troubleshooting checklist, 126 communications problems, 132 LCD error messages, 127 print quality problems, 130 printer diagnostics, 134 wrinkled ribbon, 131 types of media continuous roll media, 14 fanfold media, 15 non-continuous roll media, 14 RFID “smart” labels, 15 U unpack the printer, 9 upper media sensor adjustment, 37 USB 2.
Index Notes • ____________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _____________________________________________________
Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847.634.6700 Facsimile: +1 847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Customer Order # 23063L-003 Manufacturer Part # 23063L-003 Rev. 1 © 2004 ZIH Corp.
