User Manual

Table Of Contents

Tools

302

Sensor Profile

Use the sensor profile image (which will extend across several labels or tags) to troubleshoot the following

situations:

• The printer experiences difficulty in determining gaps (web) between labels.

• The printer incorrectly identifies preprinted areas on a label as gaps (web).

• The printer cannot detect ribbon.

With the printer in the Ready state, print a sensor profile in one of these ways:

Compare your results to the examples shown earlier in this section. If the sensitivity of the sensors must be

adjusted, calibrate the printer (go to Manual Media Calibration on page 303).

Media Sensor Profile (Figures 5 and 6)

The line labeled MEDIA (1) on the sensor profile indicates the media sensor readings. The media sensor

threshold settings is indicated by WEB (2). The media out threshold is indicated by OUT (3).The upward

spikes (4) indicate gaps between labels (the web), the lines between the spikes (5) indicate where labels

are located, and the numbered line at the top (6) provides measurement in dots from the start of the

printout.

If you compare the sensor profile printout to a length of your media, the spikes should be the same

distance apart as the gaps on the media. If the distances are not the same, the printer may be having

difficulty determining where the gaps are located.

Figure 4 Sensor Profile (Gap Media)

Using the buttons on

the user interface

1. Turn OFF the printer.

2. Press and hold FEED + CANCEL while turning ON the printer.

3. Hold FEED + CANCEL until the STATUS indicator is the only

indicator lit.

Using ZPL Send the

~JG command to the printer. Refer to the Zebra

Programming Guide for more information about this command.