User Manual
Table Of Contents
- Contents
- About this Guide
- Introducing the ZD411D
- ZD411D Features
- Controls and Indicators
- Installing Hardware Options
- Field Installable ZD411D Accessories and Options
- Printer Connectivity Modules
- Power Failure Recovery Mode Jumper (OFF by Default)
- Configuring Wired Connectivity Options and Power Failure Recovery Mode
- Installing the Wireless Connectivity Module
- Media Handling Options
- Installing Dispense, Cut, and Tear Media Handling Options
- Media Roll Core Size Adapters
- Installing the Attached Battery Base Options
- Installing the Battery into the Attached Power Base
- ZD411D Printer Setup
- ZD411D Printer Setup Overview
- Select a Location for the Printer
- Pre-Install Printer Options and Connectivity Modules
- Attaching Printer Power
- Getting Ready to Print
- Preparing and Handling Labels and Media
- Media Storage Tips
- Loading Roll Media in the ZD411D Printer
- How to Load Roll Media – ZD411D
- Using the Movable Sensor
- Adjusting the Movable Sensor for Black Marks or Notches
- Adjusting the Movable Sensor for Web/Gap Sensing
- How to Load Roll Media - Continued
- Run a SmartCal Media Calibration
- Print a Configuration Report to Test Printing
- Detecting a Media Out Condition
- Connecting to the Printer
- Pre-install Windows Printer Drivers
- Interface Cable Requirements
- USB Interface (Device)
- Serial Interface
- Ethernet (LAN, RJ-45)
- ZD411D Printer Setup Overview
- Setup for Windows
- Print Operations
- Thermal Printing Basic Setting and Operations
- Printing on Fan-Fold Media
- Using the Label Dispenser Option
- Printing with Externally Mounted Roll Media
- Printing with the Attached Battery Base and Battery Option
- Printer Fonts
- Zebra ZKDU – Printer Accessory
- Zebra Basic Interpreter (ZBI) 2.0
- Setting the Power Failure Recovery Mode Jumper
- Maintaining the Printer
- Troubleshooting
- Onboard Printer Tools
- Printer Diagnostics
- SmartCal Media Calibration
- Printing a Configuration Report (CANCEL Self Test)
- Printer Network (and Bluetooth) Configuration Report
- Resetting Printer Factory Defaults (PAUSE + FEED Self Test)
- Resetting Network Factory Defaults (PAUSE + CANCEL Self Test)
- Generating a Print Quality Report (FEED self-test)
- Activating Advanced Mode
- Factory Test Modes
- Using the Reset Button
- Running a Communication Diagnostics Test
- Sensor Profile Report
- Universal Serial Bus (USB) Interface
- Serial Port Interface
- Types of Thermal Media
- ZD411D Printer Dimensions
- ZPL Configuration
Contents
Zebra Basic Interpreter (ZBI) 2.0..................................................................................................... 114
Setting the Power Failure Recovery Mode Jumper....................................................................114
Maintaining the Printer................................................................................................................................ 116
Cleaning Supplies.................................................................................................................................116
Recommended Cleaning Schedule.................................................................................................117
Cleaning the ZD411D Printhead........................................................................................................118
Media Path Cleaning........................................................................................................................... 119
Cleaning the Cutter Option............................................................................................................... 121
Cleaning the Label Dispenser Option...........................................................................................122
Sensor Cleaning...................................................................................................................................123
Platen Cleaning and Replacement.................................................................................................125
Replacing the Printhead....................................................................................................................129
Updating Printer Firmware................................................................................................................137
Other Printer Maintenance............................................................................................................... 138
Troubleshooting............................................................................................................................................139
Resolving Alerts and Errors..............................................................................................................139
Alert: Printhead/Cover Open....................................................................................................139
Alert: Media/Labels Out............................................................................................................. 139
Alert: Cut Error...............................................................................................................................141
Alert: Printhead Over Temperature......................................................................................... 141
Alert: Printhead Under Temperature......................................................................................142
Alert: PRINTHEAD SHUTDOWN..............................................................................................142
Alert: Out Of Memory................................................................................................................. 143
Resolving Print Issues........................................................................................................................ 143
Issue: General Print Quality Issues.........................................................................................143
Issue: No Print on the Label.....................................................................................................144
Issue: Print Image Moves or is Distorted..............................................................................145
Communication Issues....................................................................................................................... 146
Issue: Label Job Sent, No Data Transfer..............................................................................146
Issue: Label Job Sent, Skips Labels or Prints Bad Content.............................................146
Issue: Label Job Sent, Data Transfers, But No Print..........................................................147
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