User Manual

Onboard Printer Tools
0-1 second No action
1-5 seconds Printer reset – Printer performs a factory reset and will automatically print a
configuration label (and network label if present)
6-10 seconds Network reset – Printer drops connection to the network, and a network
factory default reset occurs. Upon completion of the reset, a configuration
and network configuration label are automatically printed.
More than 10 seconds Exits the reset function without resetting the printer or making changes
Running a Communication Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the connection between the
printer and the host computer.
When the printer is in diagnostics mode, it prints all data received from the host computer as straight ASCII
characters with the hex values below the ASCII text.The printer prints all characters received, including
control codes such as CR (carriage return).
1. Ensure media is loaded and printer power is ON.
2. Set the print width equal to or less than the label width being used for the test.
3. Press and hold Pause + FEED for two seconds. When active, the STATUS indicator will alternate
between green and yellow.
The printer enters diagnostics mode and prints any data received from the host computer on a test
label.
4. Check the test label for error codes. For any errors, check that your communication parameters are
correct.
Errors show on the test label as follows:
• FE indicates a framing error.
• OE indicates an overrun error.
• PE indicates a parity error.
• NE indicates noise.
Press and hold Pause + FEED for two seconds or turn the printer power OFF (O) and then back ON to exit
this self-test and return to normal operation.
159