User Manual
Table Of Contents
- Contents
- About this Guide
- Introducing the ZD411D
- ZD411D Features
- Controls and Indicators
- Installing Hardware Options
- Field Installable ZD411D Accessories and Options
- Printer Connectivity Modules
- Power Failure Recovery Mode Jumper (OFF by Default)
- Configuring Wired Connectivity Options and Power Failure Recovery Mode
- Installing the Wireless Connectivity Module
- Media Handling Options
- Installing Dispense, Cut, and Tear Media Handling Options
- Media Roll Core Size Adapters
- Installing the Attached Battery Base Options
- Installing the Battery into the Attached Power Base
- ZD411D Printer Setup
- ZD411D Printer Setup Overview
- Select a Location for the Printer
- Pre-Install Printer Options and Connectivity Modules
- Attaching Printer Power
- Getting Ready to Print
- Preparing and Handling Labels and Media
- Media Storage Tips
- Loading Roll Media in the ZD411D Printer
- How to Load Roll Media – ZD411D
- Using the Movable Sensor
- Adjusting the Movable Sensor for Black Marks or Notches
- Adjusting the Movable Sensor for Web/Gap Sensing
- How to Load Roll Media - Continued
- Run a SmartCal Media Calibration
- Print a Configuration Report to Test Printing
- Detecting a Media Out Condition
- Connecting to the Printer
- Pre-install Windows Printer Drivers
- Interface Cable Requirements
- USB Interface (Device)
- Serial Interface
- Ethernet (LAN, RJ-45)
- ZD411D Printer Setup Overview
- Setup for Windows
- Print Operations
- Thermal Printing Basic Setting and Operations
- Printing on Fan-Fold Media
- Using the Label Dispenser Option
- Printing with Externally Mounted Roll Media
- Printing with the Attached Battery Base and Battery Option
- Printer Fonts
- Zebra ZKDU – Printer Accessory
- Zebra Basic Interpreter (ZBI) 2.0
- Setting the Power Failure Recovery Mode Jumper
- Maintaining the Printer
- Troubleshooting
- Onboard Printer Tools
- Printer Diagnostics
- SmartCal Media Calibration
- Printing a Configuration Report (CANCEL Self Test)
- Printer Network (and Bluetooth) Configuration Report
- Resetting Printer Factory Defaults (PAUSE + FEED Self Test)
- Resetting Network Factory Defaults (PAUSE + CANCEL Self Test)
- Generating a Print Quality Report (FEED self-test)
- Activating Advanced Mode
- Factory Test Modes
- Using the Reset Button
- Running a Communication Diagnostics Test
- Sensor Profile Report
- Universal Serial Bus (USB) Interface
- Serial Port Interface
- Types of Thermal Media
- ZD411D Printer Dimensions
- ZPL Configuration
Troubleshooting
Issue: Label Job Sent, Data Transfers, But No Print
Condition
A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or
distorts the image on the label.
Cause: Data Parsing Character Miss-match
The prefix and delimiter characters set in the printer do not match the ones in the label format.
Remedy: Set Data Parsing Characters.
• Verify the ZPL programmings prefix (COMMAND CHAR) and delimiter (DELIM./CHAR) characters. See
Configuration Setting to Command Cross-reference on page 180.
Cause: Incorrect Data
Incorrect data is being sent to the printer.
Remedy: Correct Label Format Programming
Internal Printer Support
• Check the communication settings on the computer. Ensure that they match the printer settings.
• Check the label formatsyntax.
See the ZPL Programmers at zebra.com/manuals.for more information on printer and label
programming.
Miscellaneous Issues
This section identifies miscellaneous issues with the printer, the possible causes, and the recommended
solutions for them.
Issue: Settings are Lost or Ignored
Condition
Some programming parameters are set incorrectly.
Cause: Unsaved Printer/Format Settings Lost
Printer settings were changed without saving them.
Remedy: SavePrinter/Format Settings
Internal Printer Support
The ZPL ^JU command was not used to save your configuration before turning the printer off. Cycle the
printer OFF and then back ON to verify settings have been saved.
Cause: Incorrect Label Syntax
The label format/form commands or commands sent directly to the printer have syntax errors or have been
used incorrectly.
• An internal command or other action turned off the ability to change the parameter.
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