User Manual
Table Of Contents
- Contents
- About this Guide
- Introducing the ZD411D
- ZD411D Features
- Controls and Indicators
- Installing Hardware Options
- Field Installable ZD411D Accessories and Options
- Printer Connectivity Modules
- Power Failure Recovery Mode Jumper (OFF by Default)
- Configuring Wired Connectivity Options and Power Failure Recovery Mode
- Installing the Wireless Connectivity Module
- Media Handling Options
- Installing Dispense, Cut, and Tear Media Handling Options
- Media Roll Core Size Adapters
- Installing the Attached Battery Base Options
- Installing the Battery into the Attached Power Base
- ZD411D Printer Setup
- ZD411D Printer Setup Overview
- Select a Location for the Printer
- Pre-Install Printer Options and Connectivity Modules
- Attaching Printer Power
- Getting Ready to Print
- Preparing and Handling Labels and Media
- Media Storage Tips
- Loading Roll Media in the ZD411D Printer
- How to Load Roll Media – ZD411D
- Using the Movable Sensor
- Adjusting the Movable Sensor for Black Marks or Notches
- Adjusting the Movable Sensor for Web/Gap Sensing
- How to Load Roll Media - Continued
- Run a SmartCal Media Calibration
- Print a Configuration Report to Test Printing
- Detecting a Media Out Condition
- Connecting to the Printer
- Pre-install Windows Printer Drivers
- Interface Cable Requirements
- USB Interface (Device)
- Serial Interface
- Ethernet (LAN, RJ-45)
- ZD411D Printer Setup Overview
- Setup for Windows
- Print Operations
- Thermal Printing Basic Setting and Operations
- Printing on Fan-Fold Media
- Using the Label Dispenser Option
- Printing with Externally Mounted Roll Media
- Printing with the Attached Battery Base and Battery Option
- Printer Fonts
- Zebra ZKDU – Printer Accessory
- Zebra Basic Interpreter (ZBI) 2.0
- Setting the Power Failure Recovery Mode Jumper
- Maintaining the Printer
- Troubleshooting
- Onboard Printer Tools
- Printer Diagnostics
- SmartCal Media Calibration
- Printing a Configuration Report (CANCEL Self Test)
- Printer Network (and Bluetooth) Configuration Report
- Resetting Printer Factory Defaults (PAUSE + FEED Self Test)
- Resetting Network Factory Defaults (PAUSE + CANCEL Self Test)
- Generating a Print Quality Report (FEED self-test)
- Activating Advanced Mode
- Factory Test Modes
- Using the Reset Button
- Running a Communication Diagnostics Test
- Sensor Profile Report
- Universal Serial Bus (USB) Interface
- Serial Port Interface
- Types of Thermal Media
- ZD411D Printer Dimensions
- ZPL Configuration
Troubleshooting
(print material and ribbons both). See Generating a Print Quality Report (FEED self-test) on page 152 and
Adjusting the Print Quality on page 104.
Cause: Dirty Printhead
The printhead is dirty and distorting the image or putting voids in the printout.
Remedy: Clean the Printhead
Operator Action
Clean the printhead. See Cleaning the ZD411D Printhead on page 118.
Cause: Dirtyor Damaged Platen (Drive) Roller
The platen roller is dirty or damaged.
Remedy:Clean or Replace the Platen
Internal Printer Support-Operator Action
Clean or replace the platen. Platens can wear out or get damaged.See Platen Cleaning and Replacement
on page 125.
Cause: Printhead is Worn Out
The printhead has worn out.
Remedy:Replace thePrinthead
Internal Printer Support-Operator Action
Replace the printhead. The printhead can wear out and be damaged. See Replacing the Printhead on page
129.
Cause: Using the Wrong Power Supply
The power supply has a lower voltage or powerrating. Printing is a high-power process.
Remedy:Use the Proper Power Supply
Operator Action
• Find the power supply that goes with the printer.
Issue: No Print on the Label
Wrong Media Installed for Media Type Setting
No print on labels.
Cause: Using Thermal Mediafor Direct Thermal Printing
See the test procedure, Determining Thermal Media Types on page 167.
Remedy: Install Direct Thermal Media
Operator Action
• Load your chosen direct thermal media in the printer.
Cause: Media Loaded Incorrectly
144