User Manual
Table Of Contents
- Contents
- About this Guide
- Introducing the ZD411D
- ZD411D Features
- Controls and Indicators
- Installing Hardware Options
- Field Installable ZD411D Accessories and Options
- Printer Connectivity Modules
- Power Failure Recovery Mode Jumper (OFF by Default)
- Configuring Wired Connectivity Options and Power Failure Recovery Mode
- Installing the Wireless Connectivity Module
- Media Handling Options
- Installing Dispense, Cut, and Tear Media Handling Options
- Media Roll Core Size Adapters
- Installing the Attached Battery Base Options
- Installing the Battery into the Attached Power Base
- ZD411D Printer Setup
- ZD411D Printer Setup Overview
- Select a Location for the Printer
- Pre-Install Printer Options and Connectivity Modules
- Attaching Printer Power
- Getting Ready to Print
- Preparing and Handling Labels and Media
- Media Storage Tips
- Loading Roll Media in the ZD411D Printer
- How to Load Roll Media – ZD411D
- Using the Movable Sensor
- Adjusting the Movable Sensor for Black Marks or Notches
- Adjusting the Movable Sensor for Web/Gap Sensing
- How to Load Roll Media - Continued
- Run a SmartCal Media Calibration
- Print a Configuration Report to Test Printing
- Detecting a Media Out Condition
- Connecting to the Printer
- Pre-install Windows Printer Drivers
- Interface Cable Requirements
- USB Interface (Device)
- Serial Interface
- Ethernet (LAN, RJ-45)
- ZD411D Printer Setup Overview
- Setup for Windows
- Print Operations
- Thermal Printing Basic Setting and Operations
- Printing on Fan-Fold Media
- Using the Label Dispenser Option
- Printing with Externally Mounted Roll Media
- Printing with the Attached Battery Base and Battery Option
- Printer Fonts
- Zebra ZKDU – Printer Accessory
- Zebra Basic Interpreter (ZBI) 2.0
- Setting the Power Failure Recovery Mode Jumper
- Maintaining the Printer
- Troubleshooting
- Onboard Printer Tools
- Printer Diagnostics
- SmartCal Media Calibration
- Printing a Configuration Report (CANCEL Self Test)
- Printer Network (and Bluetooth) Configuration Report
- Resetting Printer Factory Defaults (PAUSE + FEED Self Test)
- Resetting Network Factory Defaults (PAUSE + CANCEL Self Test)
- Generating a Print Quality Report (FEED self-test)
- Activating Advanced Mode
- Factory Test Modes
- Using the Reset Button
- Running a Communication Diagnostics Test
- Sensor Profile Report
- Universal Serial Bus (USB) Interface
- Serial Port Interface
- Types of Thermal Media
- ZD411D Printer Dimensions
- ZPL Configuration
Troubleshooting
Cause: Media Sensor is not Working
Possible data corruption of memory or faulty components.
Remedy:Update Firmware
InternalPrinter Support
See Updating Printer Firmware on page 137.
Remedy:Sensor Component Failure
Call a service technician.
Alert: Cut Error
Condition
The printer has detected that thecutter blade is bound and is not moving properly
IMPORTANT: Cutter Service — There are no operator serviceable parts in the cutter unit.
Never remove the cutter cover (bezel). Never attempt to insert objects or fingers into the cutter
mechanism.
IMPORTANT: Using unapproved tools, cotton swabs, solvents (including alcohol), etc. all may
damage or shorten the cutter’s usable life or cause the cutter to jam.
Cause
Adhesive and paper particles can bind the blade.
Remedy
Operator Action
1. Turn the printer off by holding the power using the POWER down for 5 seconds. Wait for the printer to
shut down completely. Turn the printer ON.
2. If the printer does not recover from this error, call a service technician. This is not an operator
serviceable item.
Alert: Printhead Over Temperature
Condition
The printhead is over-temperature and paused to allow the printhead to cool.
Cause: Large Dense Print Jobs
The printer is printing a large batch job, typically with large amounts of print.
Remedy: Printer Stops and Cools Before Resuming
InternalPrinter Support- Operator Action
The print operation will resume after the printhead has cooled sufficiently to continue.
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