User Manual

Table Of Contents
Maintaining the Printer
4. Spray the Upper Web (Gap) Array Sensor (1) below the printhead with a can of compressed air. If
necessary, use an alcohol moistened swab to break up adhesive or other non-dust contaminants. Use a
dry swab to remove any residue that may be left from the first cleaning.
Platen Cleaning and Replacement
The platen (drive roller) normally does not require cleaning. Normally, paper and liner dust can accumulate
without affecting print operations.
Clean the platen (and media path) whenever the printer has significantly poorer performance, print quality,
or media handling. The platen is the print surface and drive-roller for your media. If sticking or jamming
continues even after cleaning, you must replace the platen.
IMPORTANT: Contaminants on the platen roller can damage the printhead or cause the media
to slip or stick when printing. Adhesive, dirt, general dust, oils, and other contaminants should be
cleanedoff the platenimmediately.
Clean the platen with a fiber-free swab (such as a Texpad swab) or a lint-free, clean, damp cloth very lightly
moistened withisopropyl alcohol (minimum 99.7% pure).
Removing the Platen Roller
1. Open the cover (and dispenser door, if the dispenser is installed). Remove media from the platen area.
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